GE 15339430, User Manual

Page 1: ...We bring good things to life 2 9451 Four Line Business Phone with Intercom User s Guide ...

Page 2: ...th FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful inter...

Page 3: ... PHONE button 21 TRANSFER button 22 MUTE button 23 PAUSE button 24 Key pad buttons 25 HEADSET button 26 FLASH button 27 VOLUME buttons 28 PRIVACY button 29 BUSY REDIAL button STORE IN TIMER TIME SET MEMO REVIEW LOWER BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL PRIVACY LINE 4 LINE 3 LINE 2 LINE 1 INTERCOM VOLUME HEADSET MUTE SPEAKERPHONE HOLD PAGE WXYZ 9 MNO 6 DEF 3 TUV 8 JKL 5 ABC 2 OPER0 PQRS7 GHI...

Page 4: ...symbol 36 Line currently being used 37 Extension number 38 DATA PORT 39 DATA PORT line switch 40 LINE 1 2 41 LINE 3 4 42 AC power jack 1234 3 EXT NUMBER REDIAL LINE DATA PORT TONE 30 31 32 33 34 36 37 35 38 39 40 41 42 43 43 Power cord strain relief 44 Battery compartment door 45 Headset jack 46 Mini User s Guide door 44 45 46 iii ...

Page 5: ...TATIONS 14 YOUR STATION 14 CLOCK SETUP 15 PROGRAMMING THE HOUR FORMAT 15 SETTING THE TIME 15 HEADSET 15 BASIC OPERATION 16 MAKING OUTSIDE CALLS 16 USING THE HANDSET 16 USING THE SPEAKERPHONE 16 USING THE HEADSET 17 RECEIVING INCOMING CALLS 17 USING THE HANDSET 17 USING THE SPEAKERPHONE 17 USING THE HEADSET 18 SWITCHING BETWEEN USING THE SPEAKERPHONE HANDSET AND HEADSET 18 TIMER 18 MUTE 19 DO NOT D...

Page 6: ... INTERCOM 26 INTERCOMING A STATION 26 OVERRIDING A STATION USING DO NOT DISTURB 27 RECEIVING AN INTERCOM 27 PAGING ALL STATIONS 27 PAGING A GROUP 28 DISABLING OR ENABLING PAGE 28 MEMORY 29 STORING A NUMBER 29 CHANGING A STORED NUMBER 30 STORING A CHAIN OF NUMBERS 30 STORING THE LAST NUMBER DIALED 31 STORING A PAUSE 31 STORING A FLASH 31 SPECIAL MEMORY STORAGE INFORMATION 31 DIALING A STORED NUMBER...

Page 7: ...F ELECTRIC SHOCK DO NOT REMOVE COVER O R B A C K N O U S E R SERVICEABLE PARTS IN SIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL SPECIAL FEATURES 35 ADJUSTING THE RINGERS 35 ADJUSTING THE CONTRAST OF THE DISPLAY 35 SETTING THE PRIORITY LINE 36 PROGRAMMING THE PAUSE DURATION 36 PROGRAMMING THE FLASH DURATION 36 PROGRAMMING THE EXTENSION NUMBER 37 PROGRAMMING A PAGE GROUP 37 PROGRAMMING THE PUL...

Page 8: ...nes and to serve up to 16 station users In an installed system your phone provides such features as 32 memory locations busy redial hold conference call intercom call transfer LCD display and speakerphone capabilities Please read this user s guide carefully to familiarize yourself with all the features of your new phone Also make sure to retain this guide for future reference ...

Page 9: ...REDIAL FLASH PAUSE TRANSFER CONF CALL PRIVACY LINE 4 LINE 3 LINE 2 LINE 1 INTERCOM VOLUME HEADSET MUTE SPEAKERPHONE HOLD PAGE WXYZ 9 MNO 6 DEF 3 TUV 8 JKL 5 ABC 2 OPER0 PQRS7 GHI 4 1 TONE Handset cord Handset Base unit AC power supply Line cords CAUTION Use only the Thomson 5 2418 power supply that is compatible with this unit Using other power supplies may damage the unit ...

Page 10: ...e few simple guidelines Take a few minutes to read this material so that you thoroughly understand the sequence of steps to be followed for proper installation of your business phone As you read the instructions you may require additional line cords or other components not included with this product These items will be indicated by the words not provided NOTE Make sure you keep these instructions ...

Page 11: ... door with a screwdriver and open the door 2 Install a 9V battery paying close attention to the battery polarity Close the battery compartment door and tighten the screw back in place Carefully turn the phone over again 1 Connect an end of one of the long telephone line cords to the jack on the back of the phone labeled LINE 1 2 Connect the other end to the wall jack s labeled 1 2 There are two po...

Page 12: ...ect the adapter to the wall jacks with two short telephone line cords also not pro vided If you want to connect LINE 3 and 4 use the same procedure as in step 1 2 For the handset connect one end of the coiled handset cord to the jack on the side of the base unit Take the other end of the cord and plug it into the jack at the bottom of the handset Then place the handset in the cradle 3 Plug the AC ...

Page 13: ...sert the wall mount bracket onto the bottom of the base unit by lining up the tabs making sure to route the AC power cord and the LINE 3 4 line cord into the slot at the bottom of the bracket Snap it into place Connect the LINE 1 2 and LINE 3 4 line cords to their respective wall jacks 3 Hold the phone against the wall plate not included so that the posts on the wall plate slide into the keyholes ...

Page 14: ...nt it from disconnecting easily Then plug the AC power supply into an electrical outlet 6 Follow the steps in Setting Up Your Station Address to continue installing your phone CAUTION Use only the Thomson 5 2418 power supply that is compatible with this unit Using other power supplies may damage the unit STORE IN TIMER TIME SET MEMO REVIEW LOWER 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 BUSY REDIAL F...

Page 15: ...ss is valid you will hear a confirmation tone This indicates that the station address has been successfully assigned VERY IMPORTANT In order to have full system operation of your phone i e intercom transfer page etc lines 1 and 2 must be connected and common to all phones connected to the system Only other 2 9451 or 2 9450 models are compatible for full system operation Also the telephone lines mu...

Page 16: ...nge the station address if necessary 3 Push the index cover lock to the left and lift up the acrylic memory index cover Remove the memory index card In pencil write all the user s names next to the respective stations on the memory index card 4 Replace the memory index card lower the index cover back into place and push the index cover lock to the right to secure the cover STORE IN TIMER TIME SET ...

Page 17: ...cks the system line connections and station address If the line cords are connected properly and the station address is valid you will hear a confirmation tone This indicates that the station address has been successfully assigned STORE IN TIMER TIME SET MEMO REVIEW LOWER BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL PRIVACY LINE 4 LINE 3 LINE 2 LINE 1 INTERCOM VOLUME HEADSET MUTE SPEAKERPHONE HOLD P...

Page 18: ...ct OR 1 Press the INTERCOM button The display reads INT and the INTERCOM indicator comes on 2 Enter a station address to check by using the keypad The display indicates what station you have entered If the station you entered is connected to the system a paging sound will be heard at the station you are calling and the INTERCOM indicator will flash red If the station is not connected to the system...

Page 19: ... optional headset can be used as an alterna tive to using the handset and is especially useful for long calls Contact Hello Direct Plantronics or your local telephone products dealer for the availability of a compatible headset Connect the coiled headset cord to the headset jack on the bottom of the base unit When the headset is not in use simply press the HEADSET button to turn off headset mode a...

Page 20: ...will select an open line 2 Wait for a dial tone 3 Dial a phone number 4 Hang up the handset when finished USING THE SPEAKERPHONE 1 Press the SPEAKERPHONE button and the phone will select an open line 2 Wait for a dial tone 3 Dial a phone number 4 Press SPEAKERPHONE when finished NOTE Only one way conversation is possible in speakerphone mode When you are speaking you are transmitting When you are ...

Page 21: ...tton is pressed RECEIVING INCOMING CALLS USING THE HANDSET When the phone rings the corresponding line s indicator flashes rapidly 1 Pick up the handset The line is automatically selected 2 When you are finished hang up the handset USING THE SPEAKERPHONE When the phone rings the corresponding line s indicator flashes rapidly 1 Press the SPEAKERPHONE button The speakerphone comes on automatically a...

Page 22: ...G THE SPEAKERPHONE HANDSET AND HEADSET To switch to the speakerphone press SPEAKERPHONE The speakerphone indicator will come on To switch to the handset pick up the handset The speakerphone or headset will go off To switch to the headset press HEADSET The headset indicator will come on TIMER During a phone conversation a call will be timed The call time and timer symbol show on the display When fi...

Page 23: ...et at individual telephones to disable silence an incoming ring signal intercom or page To program the duration of Do Not Disturb see Adjusting Do Not Disturb 1 While the phone is not in use press PRIVACY The indicator blinks and the display shows in hours how long the ringer will be disabled When there is an incoming call or an intercom call the status indicators will function as normal but no ri...

Page 24: ...old NOTE The call on hold can be picked up at any station using this procedure FLASH Use the FLASH button to activate custom calling services such as call waiting or call transfer which are available through your local phone company TEMPORARY TONE If you have pulse rotary service and want to access customer calling services that require tone dialing such as getting information from a local bank yo...

Page 25: ...FFER 1 Press REVIEW 2 Press REDIAL The last number stored in the redial buffer shows on the display AUTOMATIC BUSY REDIAL If the phone number dialed is busy your telephone can automatically redial the number up to 10 times It will use the line currently selected to make the calls WHEN YOU RECEIVE A BUSY SIGNAL 1 Hang up the phone 2 Press BUSY REDIAL The busy redial indicator will flash between red...

Page 26: ...n the line press TRANSFER 2 Within 5 seconds of pressing TRANSFER press the 2 digit station location button 01 16 or memory button where you wish to transfer the call The line s indicator blinks yellow until the party you are transferring to picks up the call Once picked up the indicator will turn solid red The indicator on the receiving party s line will rapidly flash yellow and ring at a differe...

Page 27: ...play RECEIVING A TRANSFER FROM ANOTHER STATION If a call is being transferred to your station you will hear a different ring sound The indicator of the line being transferred to you flashes yellow To answer the call press that line button If you are on the line when a call is being transfered to you you will hear 3 pending beeps to alert you of the call and the light will flash yellow You can put ...

Page 28: ...IVACY again or hang up NOTE If you put a call on hold while in Privacy no one but you can access the line on hold VOLUME The ringer speaker and handset headset volumes can be set independently with the VOLUME up and down buttons Your telephone comes with preset settings which can be adjusted to individual taste To return to the preset settings press both the up and down buttons simultaneously Ther...

Page 29: ...e is in use press the VOLUME up or down buttons to the desired volume The phone will store the setting once the button is released NOTE The handset and headset volumes will return to the default settings after you hang up the phone CONFERENCE This feature allows you to have a 3 way conversation using any combination of 2 lines To connect 1 To place a call press the line you want If you already hav...

Page 30: ...phone nor the headset can be in use for this feature to work INTERCOMING A STATION 1 If the INTERCOM indicator is red it is in use Wait until the indicator goes out 2 Press INTERCOM The indicator will turn green Pick up the handset if you want to use it instead 3 Press the 2 digit station number 01 16 or memory button you want The station you want will ring and its INTERCOM indicator will flash re...

Page 31: ...ess LOWER then PRIVACY The intercom will then ring at the desired station NOTE This only overrides the privacy at the station you are trying to reach All other stations using DND will be unaffected RECEIVING AN INTERCOM The INTERCOM indicator will flash red to let you know someone is trying to intercom you The display will also read Int followed by the station address attempting to reach you Press...

Page 32: ... this mode After 30 seconds the page will be cancelled 7 When finished hang up NOTE To program your own page group number see Programming Your Page Group Also phones which have the page function disabled or those that are in Do Not Disturb mode cannot be paged Paging can only be done from the handset or headset DISABLING OR ENABLING PAGE The station page can be disabled or enabled on each individu...

Page 33: ... in upper memory simply press the memory location button If you want to store it in lower memory press the LOWER button The red indicator comes on Press the memory location button where you want to store the number 5 For future reference you may want to write the name or number of the party you have stored in this location in the corresponding space on the memory index card 6 Repeat steps 1 5 for ...

Page 34: ...ation stored in one of the locations to be linked For example Memory Location Local access number of long 6 distance company Authorization code ID 7 Where entire sequence is to be stored 8 including long distance phone number Storing 1 Press STORE IN 2 Press memory location 6 3 Press PAUSE 4 Press memory location 7 5 Press PAUSE 6 Enter long distance number 7 Press STORE IN 8 Press location 8 wher...

Page 35: ...n line STORING A FLASH Use the FLASH button to insert a flash into your stored numbers for special features from your telephone company which may require it SPECIAL MEMORY STORAGE INFORMATION If more than 30 digits are attempted to be stored an error tone will occur and the sequence will stop Because 30 is the maximum number of digits you can store in a single memory location it is important to no...

Page 36: ...s process allows you to dial a succession of stored numbers from separate memory locations This is useful when you must dial several sequences of numbers such as with frequent calls via a telephone company long distance provider For example Memory location Local access number of long 6 distance company Authorization code ID 7 Long distance phone number 8 Using 1 Press the line you want 2 Press mem...

Page 37: ...ORING A MEMO With this feature you are able to temporarily store a number into memory up to 30 digits even while you are on the phone 1 Press MEMO 2 Enter the phone number you want to store using the keypad digits 3 Press MEMO to exit REVIEWING A MEMO 1 Press REVIEW 2 Press MEMO The number will be displayed on the display STORING A MEMO INTO A PERMANENT MEMORY LOCATION 1 Press STORE IN 2 Press MEM...

Page 38: ... that person to fax something to you change the DATA PORT switch to LINE 2 or LINE 3 and give the person the phone number for line 2 or line 3 Your fax machine now can receive calls on line 2 or line 3 IMPORTANT Be sure to switch the fax machine back to the normal line when you are done because outside callers who do not know that you have switched lines will not be able to reach your fax machine ...

Page 39: ...rent ringer sounds 0 disables 4 Press to confirm NOTE The line indicators will still continue to flash for incoming calls even with the ringer disabled ADJUSTING THE CONTRAST OF THE DISPLAY 1 Press STORE IN 2 Press VOLUME up to increase the contrast VOLUME down to decrease 3 Press to confirm NOTE To change the display to the default contrast setting press and together then to confirm ...

Page 40: ...y 5 Press to confirm NOTE To change the priority line repeat the same process but choose a different line in step 4 PROGRAMMING THE PAUSE DURATION 1 Press PROGRAM 2 Press PAUSE 3 Press the amount for the duration 0 9 i e 1 100ms 9 900ms The default is 0 for automatic dial tone detect 4 Press to confirm PROGRAMMING THE FLASH DURATION 1 Press PROGRAM 2 Press FLASH 3 Press the amount for the duration...

Page 41: ...ING A PAGE GROUP Your station can be assigned to one of a total of 9 groups for the paging functions Each station in a page group must be programmed as follows 1 Press PROGRAM 2 Press PAGE PAGE shows on the display 3 Press the page group number 0 9 you want to assign to your station 4 Press to confirm NOTE The default is 0 for no page group assignment PROGRAMMING THE PULSE TONE MODE 1 Press PROGRA...

Page 42: ... the time between call attempts is set for 30 seconds but can be adjusted in 10 second increments between 0 and 90 seconds 1 Press PROGRAM 2 Press BUSY REDIAL 3 Press the keypad digit 0 9 to set the desired length of time corresponding to 0 90 seconds 4 Press to confirm ADJUSTING THE WAIT FOR BUSY TONE DETECT The time the phone waits until it receives a busy tone can also be adjusted 1 Press PROGR...

Page 43: ...COM 4 Press the digit for the desired default mode Press 1 for automatic intercom operation during intercom or 0 for manual intercom operation 5 Press to confirm CHANGING A STATION ADDRESS 1 Press PROGRAM 2 Press INTERCOM The display reads Addr 3 Press the new 2 digit station address 01 16 or memory location button you want 4 Press to confirm The indicator will blink red while the phone checks the...

Page 44: ...not be compatible with your local dialing service Disconnect the phone from the wall jack and connect another phone to the same jack If there is no dial tone in the second phone the problem might be your wiring or local service Dial tone is OK but the Make sure the pulse tone mode is programmed correctly phone does not dial out You cannot be heard by Is the handset or headset cord inserted properl...

Page 45: ...y needs replacing or is not installed blinks or is solid Intercom does not Make sure lines 1 and 2 are connected properly and function correctly common to all phones on the system Make sure all station addresses involved have been assigned Transfer does not Make sure lines 1 and 2 are connected properly and function correctly common to all phones on the system Check the connections for lines 3 and...

Page 46: ...will still be able to use the phone 1 Carefully turn over the phone On the bottom is the battery compartment door Remove the screw on the door with a screwdriver 2 Open the door and remove the old battery 3 Install a new 9V battery close the battery compartment door and tighten the screw back in place CAUTION Replace only with a 9 volt alkaline battery Battery compartment door ...

Page 47: ...ctrical noise for example motors or fluorescent lamps DO NOT expose to direct sunlight or moisture Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use a strong cleaning agent or abrasive powder because this will damage the finish Retain the original packaging in case you need to ship the phone at a later date ...

Page 48: ...uthority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call Consumer Information at 1 800 448 0329 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase d...

Page 49: ...l 13 Cleaning the phone 43 Clock setup 15 Conference 25 D DATA PORT jack 34 Desktop installation 7 Do Not Disturb 19 F Flash 20 G General product care 43 H Headset 15 Hold 20 I Installation 7 Intercom 26 Introduction 4 L Limited warranty 47 M Making outside calls 16 Memory 29 Modular jack requirements 6 Mute 19 P Parts checklist 5 Product care 43 Programming a page group 37 Programming the extensi...

Page 50: ...2 S Service 44 Setting Auto Intercom 39 Setting the Priority Line 36 Setting up your station address 11 Special features 35 System verification 14 T Timer 18 TONE button 20 Transfer 22 Troubleshooting guide 40 V Volume 24 W Wall mount installation 9 Warranty 47 INDEX ...

Page 51: ... Center for service not covered by the warranty Insure your shipment for loss or damage Thomson accepts no liability in case of damage or loss A new or refurbished unit will be shipped to you prepaid freight What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls For additional information ask your dealer In...

Page 52: ...Model 2 9451 15339430 Rev 2 E S 99 06 Printed in China 1999 Thomson Consumer Electronics Inc P O Box 1976 Indianapolis IN 46206 Trademark s Registered Marca s Registrada s ...