Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Problem
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
•
This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
•
Check to see if package is holding door open.
freezer require more
Hot weather or frequent
•
This is normal.
operating time. They
door openings.
start and stop often
Temperature controls
•
See
About the controls.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser
•
See
Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control not set
•
See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent
•
Set the temperature control one step colder.
door openings.
See
About the controls.
Door left open.
•
Check to see if package is holding door open.
Frost or ice crystals
Door left open.
•
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between fresh
Automatic energy saver
•
This helps prevent condensation on the outside.
food and freezer
system circulates warm
compartments
liquid around front edge
feels warm
of freezer compartment.
Automatic icemaker
Icemaker feeler arm in
•
Move the feeler arm to the
ON
(down) position.
does not work
the
STOP
(up) position.
•
Cubes may have fused to the side of the mold. Move
(on some models)
the feeler arm to the
STOP
(up) position then remove
these cubes.
Water supply turned off or
•
See
Installing the water line.
not connected.
Freezer compartment
•
Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
•
Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes have
Ice storage bin needs cleaning.
•
Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
•
Wrap foods well.
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged.
•
Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Temperature control not set
•
See
About the controls.
cold enough.
Door not closing
Door gasket on hinge side
•
Apply petroleum jelly on face of gasket.
properly
sticking or folding over.
Orange glow in
Defrost heater is on.
•
This is normal.
the freezer
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