QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM
SURFACE UNITS WILL NOT
MAINTAIN A ROLLING
BOIL OR FRYING RATE IS
NOT FAST ENOUGH
COOKTOP FEELS HOT
FOODS COOK SLOWLY
SURFACE UNITS DO NOT
WORK PROPERLY
TINY SCRATCHES
(may appear cracks) OR
ABRASIONS ON RADIANT
COOKTOP GLASS SURFACE
METAL MARKINGS
(may appear as scratches)
DARK STREAKS OR SPECKS
AREAS OF
DISCOLORATION
ON COOKTOP
SUGAR MIXTURES/
PLASTIC MELTED TO
THE SURFACE
FREQUENT CYCLING
OFF AND
OF
SURFACE UNITS
THE DISPLAY GOES BLANK
INDICATOR LIGHTS
COME ON WHEN THE
IS NOT IN USE
OVEN
DOES NOT WORK
POSSIBLE
●
You must use pans which are absolutely flat. If light can seen between
the pan bottom and a straight edge, the elements will not transfer heat properly.
●
Pan bottoms should closely match the diameter of the surface unit selected.
●
The glass cooktop surfaces may seem hotter than you are used to. This is
normal. Make sure flat-bottomed pans are used.
●
Improper cookware being used. Pan bottoms should be flat, fairly heavy--weight
and the same diameter as the surface unit selected.
●
Difficulty may be in the main distribution panel of your house, caused by a
blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or
main circuit breaker, depending on the nature of the power supply. circuit
breaker is involved, reset it. the control box uses fuses, the oven
(a cartridge-type) should be changed, BUT ONLY BY SOMEONE
WITH ELECTRICAL CIRCUITS. after performing one
these procedures,
the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should ask their
management to perform this check before calling for service.
●
Cooktop surface unit controls are not properly set, or the wrong control knob
is set for the surface unit you are using.
●
✎
Incorrect cleaning methods have been used, cookware
rough bottoms
been used, or coarse particles (salt or sand) were between the cookware and
surface of cooktop. Use recommended cleaning procedures, be sure cookware
bottoms and cookware are clean before use and use cookware with smooth
bottoms. Tiny scratches are not removable but will become less visible in time
as a result of cleaning.
●
Do not slide aluminum cookware across the surface. Use recommended
cleaning procedure to remove marks.
●
Incorrect cleaning materials have been used, encrusted
or
spatters
remain on the surface. Use a razor scraper and recommended cleaning procedure.
. Use a razor scraper and recommended cleaning procedure.
. Marks from alum inure and copper pans as
as mineral deposits from ater
or food can be removed with Cook Top Cleaning
. See the Glass Ceramic Cooktop Cleaning section.
Incorrect cookware used. Use only flat cookware to minimize cycling.
●
Disconnect power to the range at the fuse box or circuit breaker for at least
10 seconds. Turn power on
power up your range. the indicator
are
on,
for service.
●
Light bulb is
or defective. Tighten or replace.
●
Switch operating oven 1
is broken. Call for service.