Problem
Possible Causes
What To Do
Cloudiness on
Combination of soft water and
•
This is called
etching
and is permanent. To prevent this from happening,
glassware
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
Water temperature entering
•
This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Suds in the tub
Correct detergent
•
Use only automatic dishwasher detergents to avoid sudsing.
wasn’t used
Cascade
®
Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
•
To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher door. Pump out water
by touching the
START/RESET
pad once; then 30 seconds later,
touch the
START/RESET
pad again. Repeat if necessary.
Rinse agent was spilled
•
Always wipe up rinse agent spills immediately.
Detergent left in
Dishes are blocking the
•
Reposition the dishes, so the water from the lower spray arm can
dispenser cups
detergent cup
flush the detergent cup. Avoid placing large bowls face down in the left-front
corner of the lower rack.
Water in the
Cap not tightened after filling
•
Use a baster to remove as much water as possible from the
SmartDispense
™
the dispenser
SmartDispense
™
dispenser and refill it as normal. Be sure to tighten the
dispenser
cap fully to prevent water from entering the dispenser.
Black or gray
Aluminum utensils have
•
Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Dishes don’t dry
Low inlet water temperature
•
Make sure inlet water temperature is at least 120°F.
•
Select
HEATED DRY.
•
Use
ADDED HEAT
option.
•
Select a higher cycle, such as
SANI WASH.
Rinse agent dispenser is empty
•
Check the rinse agent dispenser and fill as required.
Control panel responded
Door latch may not be properly
•
Make sure the door is firmly closed.
to inputs but dishwasher
seated
never filled with water
Water valve may be turned off
•
Make sure water valve (usually located under the sink) is turned on.
Stained tub interior
Some tomato-based foods can
•
Use of the
RINSE ONLY
cycle after adding the dish to the load
cause reddish stains
can decrease the level of staining. GE recommends
Cascade
®
Plastic Booster
to help remove these types of stains.
Tea or coffee stains
•
Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
ADVERTENCIA
Antes de limpiar el interior, espere por lo menos 20 minutos después de
un ciclo para que los elementos calentadores se enfríen. No hacerlo puede
provocar quemaduras.
An overall yellow or brown film can •
A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
White film on inside surface—
•
GE recommends
Cascade Crystal Clear
®
to help prevent hard water
hard water minerals
mineral deposits from forming.
•
Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
19
Consumer S
uppor
t
Tr
oubleshooting Tips
Operating Instructions
Safety Instructions
GEAppliances.com
