QUESTIONS?
USE THIS PROBLEM SOLVER
26
PROBLEM
POSSIBLE CAUSE
REFRIGERATOR
• May be in defrost cycle when motor does not operate for about 30 minutes.
DOES NOT OPERATE
• Temperature control in OFF position.
• If interior light is not on, refrigerator may not be plugged in at wall outlet.
• If plug is secure and the refrigerator still fails to operate, plug a lamp or a small
appliance into the same outlet to determine if there is a tripped circuit breaker or
burned out fuse.
MOTOR OPERATES
• Modern refrigerators with more storage space and a larger freezer
FOR LONG PERIODS
compartment require more operating time.
• Normal when refrigerator is first delivered to your home—usually requires 24
hours to completely cool down.
• Large amounts of food placed in refrigerator to be cooled or frozen.
• Hot weather—frequent door openings.
• Door left open.
• Temperature controls are set too cold. Refer to the Temperature Control section.
• Grille and condenser need cleaning. Refer to Care and Cleaning section.
MOTOR STARTS &
• Temperature control starts and stops motor to maintain even temperatures.
STOPS FREQUENTLY
VIBRATION OR
• If refrigerator vibrates, more than likely it is not resting solidly on the floor and
RATTLING
front roller screws or front leveling legs need adjusting, or floor is weak or uneven.
Refer to Rollers section.
• If dishes vibrate on shelves, try moving them. Slight vibration is normal.
FOODS DRY OUT
• Foods not covered, wrapped or sealed properly.
FRESH FOOD OR
• Temperature control not set cold enough. Refer to Temperature Control section.
FREEZER COMPARTMENT
• Warm weather—frequent door openings.
TEMPERATURE TOO WARM
• Door left open for too long a time or package holding door open or blocking
air duct in freezer compartment.
FROST OR ICE CRYSTALS
• Door may have been left ajar or package holding door open.
ON FROZEN FOOD
• Too frequent or too long door openings.
• Frost within package is normal.
AUTOMATIC ICEMAKER
• Icemaker feeler arm is in STOP (up) position.
DOES NOT WORK
• Water supply turned off or not connected.
(on some models)
• Freezer compartment too warm.
• Piled up cubes in the storage bin may cause icemaker to shut off prematurely.
Remove storage bin from freezer and level cubes by hand.
CUBES TOO SMALL
• Water shutoff valve connecting refrigerator to home water line may be clogged.
SLOW ICE CUBE FREEZING
• Door may have been left ajar.
• Turn temperature control to colder setting.
ICE CUBES HAVE
• Ice storage bin needs to be emptied, washed and old cubes need to be discarded.
ODOR/TASTE
• Unsealed packages in refrigerator and/or freezer compartments may be transmitting
odor/taste to ice cubes.
• Interior of refrigerator needs cleaning. Refer to Care and Cleaning section.
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