40
49-60805-1
Troubleshooting Tips...
Before you call for service
Problem
Possible Causes
What to Do
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Wrap foods well.
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See Care and Cleaning section.
Small or hollow cubes
Water filter clogged.
Replace filter cartridge with new cartridge or
with plug.
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Check to see if package is holding door
open.
Temperature control not set cold enough.
See Controls section
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position, but the water supply to the
refrigerator has not been connected.
Set the power switch to the 0 (off) position.
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the water valve.
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This is normal.
Water has poor taste/odor
Water dispenser has not been used for a
long time.
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replenished.
Water in first glass is warm
Normal when refrigerator is first installed.
Wait 24 hours for the refrigerator to
completely cool down.
Water dispenser has not been used for a
long time.
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replenished.
Water system has been drained.
Allow several hours for replenished supply to
chill.
Water dispenser does not work
Water supply line turned off or not
connected.
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Water filter clogged.
Replace filter cartridge or remove filter and
install plug.
Air may be trapped in the water system.
Press the dispenser arm for at least two
minutes.
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Water spurting from dispenser
Newly-installed filter cartridge.
Run water from the dispenser for 3 minutes
(about one and a half gallons).
Water is not dispensed but
icemaker is working
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Call for service.
Refrigerator control setting is too cold.
Set to a warmer setting.
No water or ice cube production
Supply line or shutoff valve is clogged.
Call a plumber.
Water filter clogged.
Replace filter cartridge or remove filter and
install plug.
Refrigerator has odor
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months.
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See Care and Cleaning section
Moisture forms on outside of
refrigerator
Not unusual during periods of high humidity. Wipe surface dry.
Moisture collects inside (in humid
weather, air carries moisture
into refrigerator when doors are
opened)
Too frequent or too long door openings.
This is normal.
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refrigerator, you may on occasion
experience fog or small amounts of
moisture in the refrigerator compartment.
This is normal and may come and go as
different food loads and environmental
conditions change. Wipe dry with a paper
towel if desired.
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No power at outlet.
Replace fuse or reset the breaker.
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Call Service - see Replacing the Lights
TROUBLESHOOTING TIPS
Summary of Contents for 18, 19
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