36
T
ROUBLESHOOTING
G
UIDE
T
ELEPHONE
S
OLUTIONS
No dial tone
•
Check or repeat installation steps:
Make sure the base power cord is connected to a working
electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
•
Connect another phone to the same jack. If it doesn’t work, the problem might
be your wiring or local service.
•
The handset may be out of range of the base. Move closer to the base.
•
Make sure the battery is properly charged (for 16 hours).
•
Make sure the battery pack (in the handset) is properly installed.
•
The handset should beep when you press the TALK/CALLBACK button, and the
charge indicator on the base should be lit when the handset rests in the cradle.
If not, the battery may need to be charged.
•
Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
•
Make sure the handset ringer software switch is set to on.
•
The handset may be out of range of the base. Move closer to the base.
•
You may have too many extension phones on your line. Try unplugging some
extension phones.
•
Check for a dial tone.
You experience static, noise, or fading in and out
•
The handset may be out of range of the base. Move closer to base.
•
Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
•
Charge the battery (for 16 hours).
Unit beeps
•
Clean the charging contacts on the cordless handset and base charge cradle
with a soft cloth or an eraser.
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See solutions for “No dial tone ” on previous page.
•
Replace the battery.
