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To Replace an Old Memory with a New Redial Number

1.  Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2.  Press the redial button.
3.  Press the memory button, and 

REPLACE MEMO?

 shows in the display.

4.  Press the memory button to replace the old memory with the new redial 

number. You will hear a confirmation tone.

Changing a Stored Number

1.  Repeat steps 1 through 7 in Storing a Name and Number in Memory. 

REPLACE 

MEMO?

 shows in the display.

2.  Press the memory button to store the number. You will hear a confirmation 

tone. 

Dialing a Stored Number

1.  Make sure the phone is 

ON

 by pressing the TALK/CALL BACK button.

2. Press the memory button.
3. Press the number (0-9) for the desired memory location. The number dials 

automatically.

    

OR

1.  Make sure the phone is 

OFF

 (not in TALK mode).

2. Press the memory button.
3. Use the CID/VOL ( - or + ) button to scroll through the numbers stored in 

memory until the desired number is shown.

4. Press TALK/CALL BACK. The number dials automatically.

Chain Dialing from Memory

Use this feature to make calls which require a sequence of numbers, such as 

using a calling card for a frequently called long distance number. You simply dial 

each part of the number sequence from memory. The following example shows 

how you can use chain dialing to make a call through a long distance service:

 

The Number For 

Memory Location

 

Long distance access number 

7

 

Authorization code 

8

 

Frequently called long distance number 

9

1.  Make sure the phone is 

ON

 by pressing the TALK/CALL BACK button.

2. Press the memory button and then press the 7 key.
3. When you hear the access tone, press memory again and then press the 8 key.
4. At the next access tone, press memory and then the 9 key.

TIP:

 Wait for the access tones before pressing the memory button, or your call 

might not go through.

Inserting a Pause in the Dialing Sequence

Press the #pause button once to insert a delay in the dialing sequence of a stored 

telephone number. A pause is needed to wait for a dial tone (for example after 

you dial 9 for an outside line, or to wait for a computer access tone). Pause shows 

on the display as a P . Each pause counts as 1 digit in the dialing sequence. If you 

need a longer pause, press the #pause button twice.

Reviewing and Deleting Stored Numbers

1.  Press the memory button.
2. Use the CID/VOL ( - or + ) button to scroll to the desired memory location or 

press the desired memory location (0-9).

3. While the entry is displayed, press the chan/delete button to delete the entry. 

The display shows 

DELETE?

.

4. Press chan/delete again to confirm. The display shows 

DELETED

. You will hear a 

confirmation tone.

Connecting the Belt Clip

To attach the belt clip, insert the sides of the belt clip into the slots on each side of 

the handset. Snap into place.

Changing the Battery

Make sure the telephone is 

OFF

 before you replace battery.

1.  Remove the battery compartment door.
2. Disconnect the battery plug from the jack inside the battery compartment and 

remove the battery pack from the handset.

3. Insert the new battery pack and connect the batttery plug to the jack inside the 

handset battery compartment.

4. Put the battery compartment door back on.
5. Place handset in the base to charge.

Accessory Information

To order, call the nearest distributor for your area;

Ontario: (905) 624-8516 

Manitoba: (204) 783-2088

British Columbia: (604) 438-8001 

Quebec: (514) 352-9071

A shipping and handling fee will be charged upon ordering.

It is required by law to collect appropriate sales tax for each individual state, country,

and locality to which the merchandise is being sent. Items are subject to availability. 

DESCRIPTION 

MODEL NO.

 

BLACK 

WHITE

AC Power adaptor 

5-2616 

5-2617 (gray)

Belt Clip 

5-2555 

5-2552

Handset Replacement Battery 

5-2459

Storing Caller ID Records in Memory

NOTE: Caller ID record should be in correct format for dialing as record cannot 

be changed once it is stored in memory location.

1.  Press the CID/VOL ( - or + ) button until the desired Caller ID record is displayed.
2. Press the memory button.
3. Press a number (0-9) to store the dialed number in that memory location.  You 

will hear a confirmation tone. Example, press the number 1 key to store the 

record in memory location 1.

To Replace an Old Memory with a New Caller ID 
Record

1.  Repeat steps 1 through 3 in Transferring Caller ID Records to Memory. After 

entering the memory location, 

REPLACE MEMO?

 shows in the display.

2.  Press the memory button again, and the new Caller ID record replaces the old 

memory in that location. You will hear a confirmation tone.

Dialing a Caller ID Number

1.  Make sure the phone is 

OFF

 (not in TALK mode).

2. Use the CID/VOL ( - or + ) button to display the desired Caller ID record.
3. Press the TALK/CALL BACK button to dial the number.

Changing the Number Format

The FORMAT button lets you change the format of the displayed number. 
The available formats are as follows.

7-digit

 

7-digit telephone number.

10-digit

  3-digit area code + 7-digit telephone number.

11-digit

  long distance code “1” + 3-digit area code + 7-digit telephone 

number.

1.  Use the CID/VOL ( - or + ) button to scroll to the number you want to call back.
2. If the number does not dial as shown, press the FORMAT button. Repeat if 

necessary, until the correct number of digits shows in the display.

3. Press the TALK/CALL BACK button.

Memory

Store up to ten 24-digit numbers in memory for quick dialing. This memory 

feature is in addition to the 20 Caller ID records that can be stored in memory.

Storing a Name and Number in Me mory

1.  Make sure the phone is 

OFF

 (not in TALK mode).

2. Press the memory button.
3. Press a number (0-9) to store the dialed number in that memory location. If 

the memory location is occupied, the memory location and stored name and 

number appear on the screen. 

NOTE:

 If the memory location is empty, 

“EMPTY”

 appears in the display.

4. Press the memory button again. The display shows 

ENTER NAME

.

NOTE:

 If you don’t want to enter the name, skip step 5.

5. Use the handset number keypad to enter a name (up to 15 characters). More 

than one letter is stored in each of the number keys. For example, to enter Bill 

Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the 

letter I. Press the 5 key 3 times for the letter L, and wait for 1 second. Press 

the  5 key 3 times for the second letter L, and press the 1 key to insert a space 

between the first and last name. Press the 7 key 4 times for the letter S; press 

the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 

8 key for the letter T; press the 4 key twice for the letter H.

6.  Press the memory button again to save the name. The display shows 

ENTER 

TEL NUMBR

.

7.  Use the handset number keypad to enter the telephone number (up to 24 digits, 

including pauses) and press the memory button again to save the number. The 

unit beeps to confirm.

8.  To enter another name and number in a different memory location, return to 

step 1 and repeat the process.

Storing a Redial Number 

1.  Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2.  Press the redial button.
3.  Press the memory button to store the number. You will hear a confirmation 

tone.

General Product Care

To keep your telephone working and looking good, follow these guidelines:
•  Avoid putting the phone near heating appliances and devices that generate 

electrical noise (for example, motors or fluorescent lamps).

•  DO NOT expose to direct sunlight or moisture.
•  Avoid dropping the unit and other rough treatment.
•  Clean with a soft cloth. 
•  Never use a strong cleaning agent or abrasive powder because this will 

damage the finish.

•  Retain the original packaging in case you need to ship the phone at a later date.
•  Periodically clean the charge contacts on the handset and base with a soft cloth.

Handset Sound Signals

 

Signal 

Meaning

  A long warbling tone (with ringer on) 

Signals an incoming call

  Three short beeps (several times) 

Page signal

  Single beep every 14 seconds 

Low battery warning

Display and Caller ID Messages

The following indicators show the status of a message or of the unit.

BLOCKED CALL

 

The person is calling from a number that has been 

blocked from transmission.

BLOCKED NAME

 

The persons name is blocked from transmission.

BLOCKED NUMBER

 

The person is calling from a number that has been 

blocked from transmission.

CALL WAITING

 

Indicates a call is waiting on the line.

DELETE ALL?

 

Prompt asking if you want to erase all Caller ID 

records.

DELETE CALL ID?

 

Prompt asking if you want to erase a Caller ID record.

DELETED

 

Prompt confirming the Caller ID record is erased. 

EMPTY

 

Indicates a memory location is vacant. 

END OF LIST

 

Indicates that there is no additional information in 

Caller ID memory.

ENTER NAME

 

Prompt telling you to enter the name for one of the 10 

memory locations.

ENTER TEL NUMBR

 

Prompt telling you to enter the telephone number for 

one of the 10 memory locations.

INCOMPLETE DATA

 

Caller information has been interrupted during 

transmission or the phone line is excessively noisy.

LOW BATTERY

  

Indicates the battery pack needs charged. 

NEW

 

Indicates call or calls have not been reviewed.

NO CALLS

 

Indicates no calls have been received.

NO DATA

 

No Caller ID information was received.

PAGING

 

The PAGE button has been pressed on the base.

PRESS TALK KEY

 

Indicates the CID number is a Direct Dial Number 

(DDN) and cannot be formatted.

REPT

 

Repeat call message. Indicates that a new call from 

the same number was received more than once.

RINGER OFF

 

The ringer of the handset has been turned off.

UNKNOWN NAME/

 

The incoming call is from an area not serviced by

CALLER/NUMBER

 

Caller ID or the information was not sent.

Troubleshooting Guide

Cordless Phone Solutions

No dial tone
•  Check installation:
  Make sure the base power cord is connected to a working electrical outlet.
  Make sure the telephone line cord is connected to the base unit and the wall 

phone jack.

•  Connect another phone to the same modular jack; if the second phone doesn’t 

work, the problem might be with your wiring or local service.

•  The handset may be out of range of the base. Move closer to the base.
•  Make sure the battery is properly charged (for 16 hours).
•  Ensure the battery pack is installed correctly. 
•  Did the handset beep when you pressed the TALK/call back  button? Did the 

charge/in use indicator come on? The battery may need to be charged.

•  Place the handset in the base for at least 20 seconds.

Handset does not ring 
•  Make sure the RINGER switch on the handset is turned ON.
•  Move closer to the base. The handset may be out of range.
•  You may have too many extension phones on your line. Try unplugging some phones.
•  Check for a dial tone. 

You experience static, noise, or fading in and out  
•  Change channels.  
•  Move closer to base. The handset might be out of range.
•  Relocate the base. Make sure base is not plugged into an electrical outlet with 

another household appliance.

•  Charge the battery.

Unit beeps 
•  Place handset in base for 20 seconds; if it still beeps, charge battery for 16 

hours.

•  Clean the charging contacts on handset and base with a soft cloth.
•  See solutions for “No dial tone.”
•  Replace the battery.

Memory Dialing doesn’t work 
•  Make sure you programmed the memory location keys correctly.
•  Did you follow proper dialing sequence? 

Phone dials in pulse with tone service 
•  Make sure phone is in tone dialing mode.

Phone won’t dial out  with pulse service 
•  Make sure phone is in pulse dialing mode.

Caller ID Solutions

No Display
•  The battery must be fully charged. Try replacing the battery.
•  Make sure that the unit is connected to a non-switched electrical outlet. 

Disconnect the unit from the wall and plug it in again. 

•  You must be subscribed to Caller ID service from your local telephone company 

in order to receive Caller ID records.

Caller ID Error Message  
•  The unit displays this message if it detects anything other than valid Caller ID 

information during the silent period after the first ring. This message indicates 

either the presence of noise on the line, or that an invalid message has been 

sent from the telephone company. 

Causes of Poor Reception

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction that can shield radio signals.
•  You’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.
•  Microwave oven is using the same frequency.

Telephone Network Information

Should your equipment cause trouble on your line which may harm the telephone 

network, the telephone company, where practicable, may notify you that 

temporary discontinuance of service may be required. Where prior notice is not 

practicable and the circumstances warrant such action, the telephone company 

may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the 

operation of its business. If these changes are expected to affect the use or 

performance of your telephone equipment, the telephone company will likely give 

you adequate notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your 

telephone from your line.

REN Number

On the bottom of this equipment is a label indicating, among other information, 

the Ringer Equivalence Number (REN) for the equipment. 
The REN is useful in determining the number of devices you may connect to 

your telephone line and still have all of these devices ring when your telephone 

number is called. In most (but not all) areas, the sum of the RENs of all devices 

connected to one line should not exceed 5. To be certain of the number of devices 

you may connect to your line as determined by the REN, you should contact your 

local telephone company.

Service

ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient 

that if any manufacturing defect becomes apparent in this product within 1 year 

from the original date of purchase, it will be replaced free of charge, including 

return transportation.
This warranty does not include damage to the product resulting from accidents, 

misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1.  Return it to the selling dealer with proof of purchase for replacement,
    

OR

2. Remove the batteries (where applicable), and pack product complete with 

accessories in the original carton (or equivalent).

  — Mail prepaid (with proof of purchase) and insured to:

       

ATLINKS Communications Canada, Inc. 

 

 

c/o Thomson multimedia Ltd. 

 

 

6200 Edwards Boulevard 

 

 

Mississauga, Ontario 

 

 

Canada L5T 2V7

The provisions of this written warranty are in addition to and not a modification 

of or subtraction from the statutory warranties and other rights and remedies 

contained in any applicable legislation, and to the extent that any such provisions 

purport to disclaim, exclude or limit any such statutory warranties and other rights 

and remedies, such provisions shall be deemed to be amended to the extent 

necessary to comply therewith.
If you are unable to find a qualified servicer for out of warranty service, you may 

write to:
   ATLINKS Communications Canada, Inc. 

 

 

c/o Thomson Inc. 

 

 

P.O. Box 0944 

 

 

Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is 

required if service is needed during the warranty period.
PURCHASE DATE ________________________________________________
NAME OF STORE ________________________________________________

NOTE: This product contains a nickel-cadmium 
rechargeable battery and must be recycled or 
disposed of properly. We suggest that you check 
with your local Environmental Agency regarding 
recycling or disposal.

Ni-Cd

Must be Recycled or 

Disposed of Properly

Contains

Nickel-Cadmium 

Rechargeable Battery

6. Allow the handset battery to properly charge (for 16 hours) prior to first use or 

when you install a new battery pack. If you do not properly charge the phone, 

battery performance will be compromised.

CAUTION:

 To reduce the risk of fire or personal injury, use only the 

battery listed in the user’s guide.

Battery Safety Precautions

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this 

type, toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the battery listed in the 

User’s Guide.

•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.

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