Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the
base. Remove the handset battery. Wait for 30 seconds and plug the
power adaptor back into the base and electrical outlet. Reconnect the
battery and charge for 16 hours.
Searching....
shows in the handset display
• Move the handset closer to the base.
• Make sure the base power cord is connected to a working electrical outlet.
Date/Time setting is restored to default setting
• May be caused by power failure. Set Date/Time again.
Caller ID Solutions
No Display
• Charge the battery (for 16 hours). Or replace the battery.
• Make sure the unit is connected to a non-switched electrical outlet.
Disconnect the power adaptor from the base and reconnect it.
No Caller ID
• You must be subscribed to the standard Name/Number Caller ID service
from your local telephone company to receive CID information.
Battery
If you experience any of the following problems, even after recharging the
battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol,
or other chemical products to clean the unit. Doing so will damage the
finish.
• Retain the original packaging in case you need to ship the phone at a later
date.
• Periodically clean the charge contacts on the handset and base with a
clean pencil eraser.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers,
etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone
company; if you receive an incoming call and you are using the GE multi
handset system, a beep indicates the presence of a Call Waiting call on the line.
The Call Waiting Caller ID information will be displayed and stored in the history
of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the flash/
exit button to put the current call on hold and answer the incoming call. Press
flash/exit again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the
first and second ring. The Caller ID information appears on the display while
the phone rings, giving you a chance to monitor the information and decide
whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory
stores the data for the 30 most recent calls (up to 20 digits and 15 characters
for each record) you received so you can see who called while you were
unavailable. And the display shows
New calls
, as a reminder that there are
unanswered calls. When the 31st call is received, the oldest Caller ID record (1st
call) is automatically deleted.
You may review the stored information at any time. Calls received since your
last review show as
NEW
in the display. Calls that have not been previously
reviewed but were received from the same number more than once show as
RPT
in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how
many calls have been received. To scroll CID records:
1. Make sure the phone is
OFF
(not in talk mode).
2. Press the cid/vol (- or +) button to review the newest CID record.
3. Press the cid/vol (- or +) button to scroll through the CID records.
NOTE: When you reach the end of records, a dashed line
shows in the display.
NOTE: If no calls have been received,
Empty
shows in the
display for 2 seconds at the time the cid/vol (- or +) button is
pressed.
Dialing a Phone Book Record
Dial a phone book record while in talk mode:
1. Make sure the phone is
ON
(in talk mode) by pressing the talk/call back
button.
2. Press the phonebook button to access the phone book.
3. Use the cid/vol (- or +) button or the number keys to scroll to the desired
record.
4. Press the menu/ok button to dial the number.
- OR -
Dial a phone book record while reviewing it:
1. Make sure the phone is
OFF
(not in talk mode).
2. Press the phonebook button to access the phone book.
3. Use the cid/vol (- or +) button or the number keys to scroll to the desired
record.
4. Press the talk/call back button. The number dials automatically.
If you want to edit the number before dialing:
1. Press the menu/ok button when reviewing phone book records.
2. Use the cid/vol (- or +) button to scroll to
Select
and press the menu/ok
button enter edit mode.
3. When finished editing, press Talk/call back to dial the number.
Chain Dialing from Phone Book
Use this feature to make calls which require a sequence of numbers, such as a
calling card number used for a frequently called long distance number.
You can store each part of the dialing sequence (such as Long Distance Access
Number, Authorization Code, and a frequently called long distance number)
in the phone book and simply repeat step 2 through 4 in “Dial a phone book
record while in talk mode” to dial them one by one.
c
HAngIng
tHe
B
AtterY
CAUTION: To reduce the risk of fire or personal injury, use
only the Thomson Inc. approved Nickel-metal Hydride
(Ni-MH) battery model 5-2734, that is compatible with this
unit.
1. Make sure the telephone is
OFF
(not in TALK mode) before you replace
battery.
2. Remove the battery compartment door.
3. Disconnect the cord attached to the battery pack and remove the battery
pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the
battery compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge.
Allow the
handset battery to properly charge (for 16 hours) prior to first use or
when you install a new battery pack. If you do not properly charge the
phone, battery performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this
type, toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the
Nickel-metal
Hydride
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
Display Messages
The following messages shows the status of the phone, provides Caller ID
information, or helps you set up and use your phone.
BLOCKED
Indicates the person is calling from a number which is
blocked
from transmission.
DELETE ALL?
Prompt asking if you want to erase all records.
DELETE?
Prompt asking if you want to erase the current record.
END OF LIST
Indicates that it is the end of the list.
ENTER NAME
Prompt telling you to enter a name.
ENTER NUMBER
Prompt telling you to enter a telephone number.
NEW CALLS
Indicates call or calls which have not been reviewed.
HANDSET NAME
Prompt telling you to enter a user name for the
handset.
UNAVAILABLE
The handset is not yet registered or is out of range.
No line
Indicates that the telephone line is not connected.
Empty
Indicates there are no CID records in memory.
Searching
Indicates handset is too far away from the base, and
the handset is searching for the base.
Page from base
Someone pressed the PAGE button on the base.
RPT
Indicates a repeat call message. Indicates a new call
from the same number was received more than once.
Unknwon
Indicates incoming call is from an area not serviced by
CID or the CID information was not sent.
Handset Sound Signals
Signal
Meaning
A long warbling tone (with ringer on)
Signals an incoming call
Three short beeps (several times)
Page signal
One beep every 14 seconds
Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall
jack.
• Connect another phone to the same jack. If it doesn’t work, the problem
might be your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
Dial tone is ok, but can’t dial out
• Make sure the type of phone service you are subscribed to is TONE or
PULSE.
Handset does not ring
• Make sure the handset ringer is set to on.
• The handset may be out of range of the base. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging
some extensions.
• Check for a dial tone. If no dial tone is heard, see “No dial tone”.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
• Make sure base is not plugged into an electrical outlet with another
household appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Memory dialing doesn’t work
• Did you follow proper dialing sequence?
Service
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at
1-800-448-0329
. If the equipment is causing
harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by Thomson Inc. could
void the user’s authority to operate this product. For instructions on how to obtain
service, refer to the warranty included in this guide or call customer service at
1-800-448-0329
.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase date ______________________________________________________
Name of store ______________________________________________________
Deleting All CID Records
1. Make sure the phone is
OFF
(not in TALK mode).
2. Use the cid/vol (- or +) button to display any CID record.
3. Press the menu/ok button.
4.
Use the cid/vol (- or +) button to scroll to
Delete all?
.
5. Press the menu/ok button.
Confirm?
shows in the display.
6. Press the menu/ok button again to confirm the deletion.
All deleted
shows in
the display.
NOTE: Press the flash/exit button to return to the standby
mode without deleting any CID records.
p
Hone
B
ook
Each handset can store up to fifty 24-digit numbers with up to 15-character
names in memory for quick dialing. The records are stored by alphabetic
ascending order.
Adding Phone Book Entries
1. Make sure the phone is
OFF
(not in talk mode).
2. Press the phonebook button.
3. Press the menu/ok button and use the cid/vol (- or +) button to scroll
Add
new
.
4. Press the menu/ok button.
Enter number
shows in the display.
5. Use the touch-tone pad to input a telephone number.
TIP: Press the pause# button twice to insert a pause in a
number if necessary.
6. Press the menu/ok button.
Enter name
shows in the display. Please refer to
section “Handset Name” for name editing method.
7. Press the menu/ok button to save.
NOTE: If
Memory full
shows in the display, you should delete
one or more unnecessary records and repeat above steps to
continue the call record storage.
Reviewing Phone Book Records
1. Make sure the phone is
OFF
(not in talk mode).
2. Press the phonebook button.
3. Press the cid/vol (- or +) button to scroll through the records,
-OR
Press the number keys to go to the name of the records started with the
corresponding character.
TIP: Press the tone* button to show the person’s telephone
number whose name is current shown in the display.
Editing a Phone Book Record
1. When reviewing the phone book records, use the cid/vol (- or +) button or the
number keys to scroll to the desired record.
2. Press menu/ok button and use the cid/vol (- or +) button to scroll to
Edit
.
3. Press menu/ok button to enter edit mode. You may now change the number,
if desired.
4. Press menu/ok button to proceed to name change. You may now change the
name, if desired. Please refer to section “Handset Name” for name editing
method.
5. Press menu/ok button to save.
NOTE: Press the flash/exit button to keep the previous setting
(making no changes) and return to the standby mode.
Deleting a Phone Book Record
1. When reviewing the phone book records list, use the cid/vol (- or +) button or
the number keys to scroll to the desired record.
2. Press menu/ok button and use the cid/vol (- or +) button to scroll to
Delete?
.
3. Press menu/ok button.
Confirm?
shows in the display.
4. Press menu/ok button to confirm.
Deleted
shows in the display.
NOTE: If you don’t want to delete the record when the display
shows
DELETE?
, simply press the flash/exit button, or wait for
one minute to exit to the standby mode automatically.
A
ccessorY
I
nformAtIon
To place order, have your Visa, MasterCard, or Discover Card ready and call
toll-free
1-800-338-0376
.
A shipping and handling fee will be charged upon ordering. It is required by law
to collect appropriate sales tax for each individual state, country,and locality to
which the merchandise is being sent.Items are subject to availability.
DESCRIPTION
MODEL NO.
Handset Replacement Battery
5-2734
AC Power adaptor
5-2735
Dialing a CID Number
1. Make sure the phone is
OFF
(not in TALK mode).
2. Use the cid/vol (- or +) button to display the desired record.
3. Press the talk/call^sback button. The number dials automatically.
Formatting a CID Number Before Dialing
NOTE: Depending on (a) how the incoming caller’s phone
number is formatted when it is received, and (b) whether or
not you previously pre-programmed your local area code into
the set up menu, you may need to adjust the format of the
incoming caller’s stored phone number before making the
call, press the format button to adjust the number, and try
again.
1. Make sure the phone is
OFF
(not in talk mode).
2. Use the cid/vol (- or +) button to scroll to the desired CID record.
3. Press the format button to scroll to the desired format.
4. Press the talk/call back button. The formatted number dials automatically.
Available formats include:
Number of digits
Explanation
Example
Eleven digits
long distance code “1 ”
1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits
3-digit area code +
317-888-8888
7-digit telephone number.
Seven digits
7-digit telephone number.
888-8888
Storing CID Records into Phone Book
You may also store CID information in the Phone Book.
NOTE: It is important that you format CID records correctly
BEFORE storing in Phone Book as you cannot reformat CID
records stored in Phone Book.
1. Make sure the phone is
OFF
(not in talk mode).
2. Use the cid/vol (- or +) button to scroll to the desired CID record.
3. Press menu/ok button
.
4. Use the cid/vol (- or +) button to scroll to
Save number
.
5. Press menu/ok button to enter edit mode. You may now change the name, if
desired. Please refer to section “Handset Name” for name editing method.
NOTE: If the CID record does not include a name.
Enter name
shows in the display.
6. Press the menu/ok button to save.
NOTE: If
Memory full
shows in the display and the unit emits
3 beeps, you should delete one or more unnecessary records
and repeat above steps to continue the call record storage.
NOTE: Press the flash/exit button to keep the previous setting
(making no changes) and return to the standby mode.
NOTE: If the selected CID record contains any information that
is non-numeric, the unit will not allow this record to transfer to
the internal user memory.
Deleting a CID Record
1. Make sure the phone is
OFF
(not in TALK mode).
2. Use the cid/vol (- or +) button to display the CID record you want to delete.
3. Press the menu/ok button.
4.
Use the cid/vol (- or +) button to scroll to
Delete?
.
5. Press the menu/ok button.
Confirm?
shows in the display.
6. Press the menu/ok button again to confirm the deletion.
Deleted
shows in
the display.
NOTE: Press the flash/exit button to return to the standby
mode without deleting any CID records.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
Caller ID name
Caller ID
phone number
CID display on handset
c
Aller
Id (cId)
IMPORTANT: In order to use this unit’s Caller ID features, you
must subscribe to either the standard Name/Number Caller
ID Service or Call Waiting Caller ID Service. To know who is
calling while you are on the phone, you must subscribe to Call
Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone
company. This information can include the phone number, date, and time; or
the name, phone number, date, and time. The incoming date/time information
will override the telephone Date/Time setting.
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is
under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing
materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in
case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
does not
cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this product.
All other warranties, express or implied (including all implied warranties of
merchantability or fitness for a particular purpose) are hereby disclaimed. No
verbal or written information given by Thomson Inc., its agents, or employees
shall create a guaranty or in any way increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive
remedy of the consumer. Thomson Inc. shall not be liable for incidental or
consequential damages resulting from the use of this product or arising
out of any breach of any express or implied warranty on this product. This
disclaimer of warranties and limited warranty are governed by the laws of the
state of Indiana. Except to the extent prohibited by applicable law, any implied
warranty of merchantability or fitness for a particular purpose on this product
is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts so
the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights
that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
