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Naming the Handset

1.  Use the touch-tone pad to enter a name (up to 15 characters)..

NOTE: If you make a mistake, use the delete button to backspace 

and delete one character at a time.

2.  Press the mute/program button to save your name. You will hear a confirmation 

tone and the handset name shows in the display.

De-Registration

De-registration cancels registration. During the de-registration process, keep 

the handset near the base.
From the Handset Setup Menu:

1.  Press the caller ID-volume ( 

6

 or 

5

) button to scroll to the 

DEREGISTRATION 

sub-

menu.

2.  Press the mute/program button to enter the menu. 

DEREGISTRATION  1YES  

4

2NO - - -

 shows in the display The default setting is "

2NO

".

3.  Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-

volume ( 

6

 or 

5

) button to scroll to 

1YES

 

or 

2NO

.

WARNING: It is not recommended that a handset be de-registered 

unless absolutely necessary because once a handset is de-registered, 

that handset’s telephone features cannot be used until the handset is 

re-registered.

4.  Select NO, if you do not want to de-register.
5.  If you select 

1YES

, press the mute/program button and 

MOVE NEAR TO BASE

 

displays for 2 seconds, then 

CONFIRM? 1YES 2NO

 appears in the display.

6.  Press the touch-tone pad to select 

1YES

 

or 

2NO

, or use the caller ID-volume 

6

 or 

5

) button to scroll to 

1YES

 

or 

2NO

.

7.  If you select YES, press the mute/program button to confirm. 

DE-REGISTER...

 

shows in the display. You will hear a confirmation tone. Then 

HANDSET X 

DEREGISTERED

 shows in the display to confirm the handset is deregistered.

NOTE: When you complete the de-registration process, 

HANDSET  

NEEDS REGISTRATION

 shows in the display. To use the handset,  

you MUST re-register the handset using the Registration process.

Global De-registration

If one or more handsets becomes lost, you should de-register all handsets to 

ensure proper system operation. Follow the steps below to de-register all handsets 

at the same time.

WARNING: It is not recommended that a handset be de-registered 

unless absolutely necessary because once a handset is de-registered, 

that handset’s telephone features cannot be used until the handset is 

re-registered.

1.  Press and hold the page button on the base until the charge/in use indicator on 

the base flashes.

2.  Press and hold the page button on the base again until the charge/in use 

indicator on the base flashes rapidly.

3.  Press and release the page button on the base once. All handsets are  

de-registered and

 

HANDSET NEEDS REGISTRATION

 shows in the display.

Intercom Operation 

(applicable only with additional handsets)

The intercom feature allows you to have a conversation with another registered 

handset without tying up the telephone line, allowing you to still receive 

incoming calls.

Making an Intercom Call

1.  Make sure the handset is 

OFF 

(not in talk mode).

2.  Press the int button on the handset.
3.  Use the touch-tone pad to select the handset you want to page.

NOTE: To cancel page, press the int button again or the *TONE/exit 

button on the sending handset.

4.  Wait for the person at the receiving handset to press the int button.

NOTE: If the receiving handset does not answer within two minutes, 

the intercom call is automatically canceled. The originating handset 

displays 

NO ANSWER

.

5.  When finished, press the *TONE/exit button or int button on either handset to 

deactivate the intercom.

NOTE: The system is expandable up to 4 handsets (by purchase 

of optional Model 28110 handset with recharge cradle). When 4 

handsets are registered, the system can handle 2 separate intercom 

operations at once, for example, 1st handset intercoms with 2nd 

handset while 3rd handset intercoms with 4th handset.

Receiving an Intercom Call

When you receive an intercom call, your handset beeps. To answer the call press 

the int button or TALK/CALL BACK button.

Advanced Intercom Features

Receiving an Incoming Call During an 

Intercom Call

If you receive a telephone call during an intercom call, the intercom call is 

immediately terminated and both handsets ring. Either handset user may press the 

TALK/CALL BACK button to answer the call.

Using Intercom with External Telephone Calls

During a telephone call, you may use the intercom/paging function to page 

another handset and have an off line, private (two-way) intercom conversation. 

You may also have a three-way conversation between the external caller and the 

handsets, or you may transfer the external telephone call to another handset.

NOTE: Before you intercom/page another handset, you must decide 

whether you want to create a two-way or a three-way conversation.

Two-Way Calling

1.  During an external call, press the int button, and use the touch-tone pad to enter 

the handset number you want to call.

NOTE: The receiving handset presses the 

int button to answer 

the intercom call. Both intercom users may speak privately. The 

external caller will not hear the intercom conversation.

2.  When finished, press the *TONE/exit button or int button to end the intercom 

call, return to the talk mode, and resume your original telephone conversation.

Three-Way Calling

1.  During an external call, press the int button. 

LINE ON HOLD EXTENSION?

 

shows 

in the display.

2.  Use the touch-tone pad to select Handset #. You will hear a paging tone and 

PAGING

 

shows in the originating handset’s display.

NOTE: 

PAGING FROM... 

shows in the display on the receiving 

handset, and the receiving handset presses the int or TALK/

CALL BACK button to answer the intercom.

3.  When the receiving handset connects, press the conf/format button on 

the originating handset to conference with the receiving handset and the 
external caller. 

CONFERENCE

 shows in the display on the originating and 

receiving handsets.

NOTE: A handset can enter conference mode directly by pressing 

TALK/CALL BACK on the second handset during a call.

Transferring External Calls to Other Handsets

During an external call, you may transfer the external call to another handset.
1.  Press the int button on the originating handset to put an external call on hold, 

and then page the receiving handset.

2.  Use the touch-tone pad on the handset to select Handset #. You will hear a 

paging tone. 

PAGING

 

shows on the originating handset’s display, and 

PAGING 

FROM...

 

shows on the receiving handset’s display.

3.  When the receiving handset connects, press the TALK/CALL BACK button on the 

originating handset to transfer the call.

   

-OR-

4.  Press the TALK/CALL BACK button on the originating handset to transfer the 

call. If the receiving handset does not answer within 30 seconds, the originating 
handset rings back and displays 

CALLBACK

. If the originating handset does not 

answer within 20 seconds, the call is automatically dropped.

Service

If trouble is experienced with this equipment, for repair or warranty information, please 

contact customer service at 

1-800-448-0329

. If the equipment is causing harm to 

the telephone network, the telephone company may request that you disconnect the 

equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. 

Changes or modifications not expressly approved by Thomson Inc. could void the user’s 

authority to operate this product. For instructions on how to obtain service, refer to the 

warranty included in this guide or call customer service at

 1-800-448-0329

.

Or refer inquiries to:

Thomson Inc. 

Manager, Consumer Relations 

P O Box 1976 

Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.
Purchase date ______________________________________________________
Name of store ______________________________________________________

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