GE 28223 Series, User Manual

Page 1: ...223 Series DECT 6 0 Multi Handset Speakerphone Answering System User s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets by purchase of optional Model 28203 handset with charge cradle ...

Page 2: ...al telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details N...

Page 3: ...ow you to maintain uninterrupted service Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits ...

Page 4: ...AC This telephone system meets FCC standards for Hearing Aid Compatibility Licensing Licensed under US Patent 6 427 009 FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitte...

Page 5: ... 16 Speaker Volume 17 Voice Instruction 17 Recording the Outgoing Announcement 17 Reviewing and Choosing the Announcement 18 GOOG411 19 Programming the Telephone 20 Table of Contents Standby Screen 20 Programming Functions 20 Room Monitor 20 Alarm Clock 22 Initial Setup 22 Handset Name 23 Date and Time 23 Area Code 24 Tone Pulse 24 Language 25 Auto Talk 25 Registration 26 De Registration 27 Global...

Page 6: ...umber from Internal Memory 47 Answering System Operation 48 Message Counter Indicator 48 Leaving a Message Memo 49 Screening Calls from the Base 49 Messages Playback 50 Memory Full 50 Erasing Messages 50 Remote Access 51 Cordless Handset 51 Screening Calls from the Handset 51 Accessing the Answering System from Another Location 52 Memory Full 53 Changing the Battery 53 Battery Safety Precautions 5...

Page 7: ...ure reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for 28223xx1 model Make sure your package includes the items shown here Note If a speaker box is included in your package it replaces one set of a handset belt clip battery pack and cover ...

Page 8: ...lar telephone jack which might look like the one pictured here installed in your home If you don t have a modular jack call your local phone company to find out how to get one installed Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing unauthorized access and charges to your phone line INSTALLATION NOTE Some cordless telephones...

Page 9: ...ordless telephone systems and some long range cordless telephone systems Important Installation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm N...

Page 10: ...e in use indicator volume 5 6 buttons message counter indicator do not disturb button memo button play stop button skip button repeat button announce button delete button answer mode button Base Layout Front View Top View ...

Page 11: ...te menu OK button delete int conf delete intercom conference play stop button skip button Voice Mail Waiting Indicator VMWI Visual Ringer review button microphone format redial button Headphone jack Display Icons Signal strength Alarm ON Speakerphone New Call Message Battery Voicemail AM AM SMS PM PM Ringer OFF DND ON GOOG 411 google free one touch directory assistance ...

Page 12: ...ible with this unit 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way 4 Insert the battery pack 5 Close the ...

Page 13: ...ing 5 Allow the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or damage use only the 5 2812 power adaptor listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position Base Station 1 Choose an area near an electrical...

Page 14: ...er Mode Rings to Answer Message Alert and Security Code 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK button to go to the main menu 3 Press caller ID volume 5 or 6 button to scroll to ANSWERER 4 Press mute menu OK button to enter the submenu Answer Mode From the Answerer Menu 1 Press the caller ID volume 5 or 6 button to scroll to the Answerer Mode sub menu 2 Press mute m...

Page 15: ...e the answering system answers a call From the Answerer Menu 1 Press the caller ID volume 5 or 6 button to scroll to the RING TO ANSWER sub menu 2 Press mute menu OK button to enter the menu The screen displays RING TO ANSWER 3 4 5 6 TS 3 Use the caller ID volume 5 or 6 button to scroll to your selection The default setting is 5 4 Press the mute menu OK button to confirm You will hear a confirmati...

Page 16: ...ity Code You can access the answering system from a tone dialing telephone in another remote location The security code is required for remote access and it prevents unauthorized access to your answering system From the Answerer Menu 1 Press the caller ID volume 5 or 6 button to scroll to the SECURITY CODE sub menu 2 Press mute menu OK button to enter the menu The screen displays SECURITY CODE 1 2...

Page 17: ... announcement for the current answerer mode or choose the default for your current outgoing announcement 1 Make sure the answering system is ON 2 Press and hold the announce button until the speaker announces RECORD ANNOUNCEMENT FOR RECORD MESSAGES MODE AFTER THE TONE 3 Begin speaking after you hear the beep 4 Release the button when you finish your announcement NOTE If you choose not to record an...

Page 18: ...outgoing announcement is 2 minutes NOTE While recording message for ANNOUNCE ONLY mode remember to advise your caller that they will not be able to leave a message as the ANNOUNCE ONLY mode will not record incoming messages Reviewing and Choosing the Announcement Press and release the announce button to review and select this one as your outgoing announcement NOTE Press the play stop button at any...

Page 19: ...or GOOG 411 will connect you with the business you choose 3 When finished press END cancel button to hang up At any point in the call To go back say go back To start over say start over or press When asked for a city and state To enter city and state say the full names for example Palo Alto California To enter a zip code say it or enter with keypad When asked for business name or category To enter...

Page 20: ...ing items in main menu Phone book Room monitor Alarm clock Answerer Initial Setup Sound Setup Reset Settings Room Monitor applicable only with additional handsets 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK button to go to the main menu 3 Press caller ID volume 6 or 5 button to scroll to ROOM MONITOR 4 Press the mute menu OK button to enter ROOM MONITOR menu The screen ...

Page 21: ... the receiving handset NOTE For room monitoring mode to work the originating handset must NOT be on the cradle NOTE While in room monitoring mode the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call You may press the TALK SPEAKER button to quit room monitor and answer the call NOTE While in room monitoring mode the originating handset can be switched to m...

Page 22: ...ller ID volume 5 or 6 button to select AM or PM 7 Press mute menu OK button to display ONCE OR DAILY and select ONCE or DAILY 8 Press the mute menu ok button to save selection You will hear a confirmation tone and return to main menu Initial Setup 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK button to go to the main menu 3 Press caller ID volume 5 or 6 button to scroll t...

Page 23: ...and last name Press the 7 key times for the letter S press the 6 key once for the letter M press the key times for the letter I press the 8 key for the letter T press the key twice for the letter H NOTE If you make a mistake use the delete int conf button to backspace and delete one character at a time 4 Press the mute menu OK button to save your name You will hear a confirmation tone and the hand...

Page 24: ...e pad to enter your 3 digit area code 4 Press the mute menu OK button to confirm You will hear a confirmation tone and the screen displays the new area code NOTE To restore the default setting to press and release delete int conf when the screen displays SET AREA CODE Tone Pulse From the Initial Setup Menu 1 Press the caller ID volume 5 or 6 button to scroll to the TONE PULSE sub menu 2 Press mute...

Page 25: ...firmation tone and the screen displays the selected language Auto Talk When this function is ON during an external call you may lift the handset to answer a call immediately without pressing any buttons To end a call put the handset back on the base cradle directly From the Initial Setup Menu 1 Press the caller ID volume 5 or 6 button to scroll to the AUTO TALK sub menu 2 Press mute menu OK button...

Page 26: ... YES or NO 4 If you select YES press the mute menu OK button The screen displays HOLD BASE FIND FOR 5 SECONDS THEN PRESS MENU OK KEY Your handset should be held near the base during registration process 5 Press and hold the find button on the base unit the charge in use indicator flashes Press the handset mute menu OK button The screen displays REGISTERING then the screen displays REGISTERED You m...

Page 27: ...s de registered that handset s telephone features cannot be used until the handset is re registered 4 Select NO if you do not want to de register 5 If you select YES press the mute menu OK button and MOVE NEAR BASE displays for seconds then the screen displays YES NO 6 Use the caller ID volume 5 or 6 button to scroll to YES or NO 7 If you select YES press the mute menu OK button to confirm The scr...

Page 28: ...nit 2 Press and hold the find button and while holding the find button reconnect the power 3 Continue to hold the find button until the charge in use light flashes rapidly 4 Release the find button 5 Press and release the find button on the base once All handsets are de registered and the screen displays HANDSET NEEDS REGISTRATION Sound Setup 1 Make sure your phone is OFF not in TALK mode 2 Press ...

Page 29: ...u will hear a confirmation tone and rhe screen displays the selected ringer tone NOTE You must have the Ringer Volume set to ON for ring tone to signal an incoming call Ringer Volume From the Sound Setup Menu 1 Press the caller ID volume 5 or 6 button to scroll to the RINGER VOLUME sub menu 2 Press mute menu OK button to enter the menu The screen displays 4 RING VOLUME 5 3 Use the caller ID volume...

Page 30: ...u OK button to go to the main menu 3 Press caller ID volume 5 or 6 button to scroll to RESET SETTINGS 4 Press mute menu OK button to confirm and you may program the following items Voicemail All Settings Voicemail From the Reset Settings Menu 1 Press the caller ID volume 5 or 6 button to scroll to the VOICEMAIL sub menu 2 Press the mute menu OK button to enter the menu The screen displays 4YES NO ...

Page 31: ...e 5 or 6 button to move the cursor to YES or NO NOTE If you choose YES all the settings in the programmable menu are returned to factory default setting 4 Press the mute menu OK button to save your selection You will hear a confirmation tone Telephone Operation Visual Indicators Base The charge in use indicator on the base will flash to alert you to an incoming call during paging or if you have a ...

Page 32: ...ing the earpiece and want to switch to the speakerphone press the TALK SPEAKER button press END button to end conversation If you are using the speakerphone and want to switch to the earpiece press the TALK SPEAKER button again press END button again to end conversation Making a Call 1 Press the TALK SPEAKER button Dial the desired number OR Dial the number first then press the TALK SPEAKER button...

Page 33: ...of the call in minutes and seconds Auto Standby If you place the handset in the cradle while the handset is off the hook during a call the call is automatically disconnected Ringer Volume Shortcut There are two ways to set the ringer volume One is the traditional way as described in the Programming Functions Sound Setup Ringer Volume menus The other one is this short cut to ringer menu 1 Make sure...

Page 34: ...edial You may redial a number up to 20 digits long To quickly redial the last number you dialed 1 Press the TALK SPEAKER button 2 Press the redial format button OR 3 Press the redial format button first then use the caller ID volume 5 or 6 button to select the desired redial number Press the caller ID volume 5 to review the oldest call and scroll toward the most recent calls higher numbers Press t...

Page 35: ...D HANDSET 2 To cancel the page press the find button on the base or press the TALK SPEAKER button or the END button on each handset Mute To have a private off line conversation use the MUTE feature The party on the telephone line cannot hear you but you can hear them 1 Press the mute menu OK button The handset screen displays MUTE ON 2 Press the mute menu OK button to cancel and return to your pho...

Page 36: ...during call screening after the call is taken by the answerer Intercom Operation applicable only with additional handsets The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line allowing you to still receive incoming calls Making an Auto Intercom Call 1 Make sure the handset is OFF not in TALK mode 2 Press the delete int conf butto...

Page 37: ...o intercom mode that both microphone and speaker of this receiving handset shall be enabled such that the user of receiving handset can freely talk and listen to the conversation 5 When finished press the END button or delete int conf button on either handset to deactivate the intercom NOTE The system is expandable up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle W...

Page 38: ...y also have a three way conversation between the external caller and the handsets or you may transfer the external telephone call to another handset NOTE Before you intercom page another handset you must decide whether you want to create a two way or a three way conversation Two Way Calling 1 During an external call press the delete int conf button and use the touch tone pad to enter the handset n...

Page 39: ... TALK SPEAKER on the second handset during a call Transferring External Calls to Other Handsets During an external call you may transfer the external call to another handset 1 Press the delete int conf button on the originating handset to put an external call on hold and enter the paged handset number 2 A long beep is heard and then the two handsets are immediately connected Receiving handset shal...

Page 40: ...to Call Waiting Caller ID service from your phone company if you receive an incoming call and you are using the GE multi handset system a beep indicates the presence of a Call Waiting call on the line The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system When you hear the call waiting beep in the handset receiver press the flash button to ...

Page 41: ...oll CID records 1 Make sure the phone is OFF not in TALK mode 2 Press the caller ID volume 6 button to review the newest CID record 3 Press the caller ID volume 5 button to review the oldest CID record first Dialing a CID Number 1 Make sure the phone is OFF not in TALK mode 2 Use the caller ID volume 5 or 6 button to display the desired record 3 Press the TALK SPEAKER button The number dials autom...

Page 42: ...ing in internal memory as you cannot reformat CID records stored in memory 1 Make sure the phone is OFF not in TALK mode 2 Use the caller ID volume 5 or 6 button to scroll to the desired CID record 3 Press the mute menu OK button to display ENTER NAME and then follow ADD RECORDS in Phoneboook section procedures from Step 3 to Step 7 to store the number NOTE Press the END button once to keep the pr...

Page 43: ... delete int conf button to erase the record showing in the display The screen displays DELETED Deleting All CID Records 1 Make sure the phone is OFF not in TALK mode 2 Use the caller ID volume 5 or 6 button to display any Caller ID record 3 Press and hold the delete int conf button until the screen displays DELETE ALL NOTE Press the END button to return to the previous screen without deleting any ...

Page 44: ... 4 Press the mute menu OK button to access the phonebook sub menu 5 Use the caller ID volume 5 or 6 button to scroll to VIEW RECORDS 6 Press the mute menu OK button to confirm all records are shown in alphabetical order 7 Press the caller ID volume 5 or 6 button or key in alphabet to view the records and scroll to a record to be dialed out 8 Press the TALK SPEAKER button to confirm Add Records Fro...

Page 45: ...character s or number s 4 Press the mute menu OK button again to save your selection The screen displays ENTER NUMBER 5 Use the touch tone pad to enter the telephone number up to 20 digits including pauses and press the mute menu button to confirm and advance SET MELODY sub menu 6 Use the caller ID volume 5 or 6 button to select from melody 01 to melody 10 a testing tone is generated while making ...

Page 46: ...Steps 3 through 7 in Add Records section Delete Records From Phonebook Sub Menu 1 Use the caller ID volume 5 or 6 button to scroll to DELETE RECORDS 2 Press the mute menu OK button to confirm the screen displays the records 3 Use the caller ID volume 5 or 6 button or key in alphabet to move to desired record press the delete int conf button The screen displays DELETE 4 Press the delete int conf bu...

Page 47: ...u OK button to access the phonebook sub menu 3 Use the caller ID volume 5 or 6 button to scroll to VIEW RECORDS 4 Press the mute menu OK button to confirm 5 Use the caller ID volume 5 or 6 button or key in alphabet to move to the desired number 6 Press the TALK SPEAKER buttons the number dials automatically ...

Page 48: ...l number of old and new messages c Message counter has bars Answerer is off d Message counter has an F flashing on the display Memory is full e Message counter has a CL flashing on the display Clock is not set since power up or after power failure f Message counter has six horizontal bars flashing on the display MEMO recording g Message counter has a IN flashing on the display Answering incoming c...

Page 49: ...hen you are finished recording the memo NOTE Maximum recording time for memo is 3 minutes Screening Calls from the Base 1 When the answering system answers the call listen while the caller leaves a message to determine who is calling 2 To speak to the caller pick up the handset and press the TALK SPEAKER button The answering system automatically stops recording when you activate the handset or pic...

Page 50: ...rase the current message Memory Full When the answering system memory is full the system answers after 15 rings You should erase some messages so the answering system may record new messages Erasing Messages You may erase messages in the following three ways To erase a message while it is playing 1 Press and release play stop button 2 Press the repeat and skip buttons to select and play the messag...

Page 51: ... use the base buttons see Answering System Setup The button functions are located on the handset above each number key For example to play messages Press the flash answerer button to access the answering system Press the PLAY STOP button to play the message When you are finished listening to your messages press the END button to exit Screening Calls from the Handset Use the handset to screen calls...

Page 52: ...ng system is connected 2 While the outgoing announcement is playing enter the security code 123 OR After the announcement has played and you hear a tone enter security code 123 3 Follow the voice menu to use the answering system s remote functions The remote feature lets you perform the following functions To Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase mes...

Page 53: ...ury use only the Thomson Inc approved Model 5 2840 Nickel metal Hydride battery Ni MH which is compatible with this unit 1 Make sure the telephone is OFF not in TALK mode before you replace battery 2 Remove the battery compartment door 3 Disconnect the cord attached to the battery pack and remove the battery pack from the handset 4 Insert the new battery pack and connect the cord to the jack insid...

Page 54: ... battery or batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or contact a local recycling center Display Messages The following messages show the status of the phone provides Caller ID information or helps you set up and use your phone BLOCKED NUMBER Indicates the person is calling from a number which is blocked from transmission CALL SCREENING Indicat...

Page 55: ...et HANDSET NEEDS Indicates you must register a non registered handset REGISTRATION prior to use INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy Indicates no CID information was received you are not subscribed to CID service or CID service is not working LINE IN USE Displays on handset while the line is in use LONG DISTANCE Indicates CID ...

Page 56: ...omeone pressed the page button on the base or delete PAGING FROM int conf button on the handset REPT Indicates a repeat call message Indicates a new call from the same number was received more than once ROOM MONITORING The audio link between handsets is established SEARCHING Indicates handset is searching for the base SPKR Indicates the handset is in speakerphone mode UNKNOWN NAME The incoming cal...

Page 57: ...A Line Access External line remote answering system An blinking Answering system is in announcement only mode Troubleshooting Guide Caller ID Solutions No Display The battery must be fully charged Try replacing the battery Make sure that the unit is connected to a non switched electrical outlet Disconnect the unit from the wall and plug it in again You must be subscribed to Caller ID service from ...

Page 58: ...correctly The handset should beep when you press the talk button and the charge indicator on the base should be lit when the handset rests in the cradle If not the battery may need to be charged Place the handset in the base for at least 20 seconds to reset unit Handset does not ring Make sure the handset ringer is programmed to ON Move closer to the base The handset may be out of range You may ha...

Page 59: ...nce Unit locks up and there is no communication between the handset and base Unplug the power adaptor from the electrical outlet and the back of the base Remove the handset battery Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet Reconnect the battery and charge for 16 hours Battery Solutions If you experience any of the following problems even after rechargi...

Page 60: ...es are incomplete An extension phone may have been lifted as a message is received Answering system memory is full Erase some messages You may have accidently pressed the play stop button during playback and stopped the message Won t respond to remote commands You must use a tone dial phone This phone does not support pulse rotary dialing Make sure to enter the correct security code Did unit hang ...

Page 61: ...tery is low You re out of range of the base General Product Care To keep your telephone working and looking good follow these guidelines Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO NOT expose to direct sunlight or moisture Avoid dropping the unit and other rough treatment Clean with a soft cloth Never use a s...

Page 62: ...48 0329 Or refer inquiries to Thomson Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase Date Name of Store Limited Warranty What your warranty covers D...

Page 63: ...damage Thomson Inc accepts no liability in case of damage or loss A new unit will be shipped to you freight prepaid What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls Any additional information should be obtained from your dealer Installation and setup service adjustments Batteries Damage from misuse or...

Page 64: ...ach of any express or implied warranty on this product This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above How state law relates to this warranty Som...

Page 65: ...ee will be charged upon ordering We are required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability DESCRIPTION MODEL NO AC Power adaptor 5 2812 Handset Replacement Battery 5 2840 Belt Clip 5 2829 Accessory Handset with Charge Cradle 5 2830 ...

Page 66: ... Changing the Battery 53 Cordless Handset 51 Cordless Phone Solutions 58 D Date and Time 23 Delete Records 46 Deleting All CID Records 43 De Registration 27 Dialing a CID Number 41 Dialing a Number from Internal Memory 47 Digital Security System 8 Display Icons 11 Display Messages 54 Do Not Disturb D N D 36 E Edit Records 46 Equipment Approval Information 2 Erasing Messages 50 Exit 35 F FCC RF Rad...

Page 67: ... CID Records 40 Recording the Outgoing Announcement17 Registration 26 Index Remote Access 51 Reset Setting 30 Review Records 44 Reviewing and Choosing the Announcement 18 Reviewing CID Records 41 Ringer Tone 29 Ringer Volume 29 33 Room Monitor 20 S Screening Calls from the Base 49 Screening Calls from the Handset 51 Security Code 16 Sound Setup 28 Speaker Volume 17 Standby Screen 20 Storing CID Re...

Page 68: ... GE website at www GE com phones Model 28223 00025078 Rev 2 DOM E 08 11 Printed in China Thomson Inc 101 West 103rd Street Indianapolis IN 46290 1102 2008 Thomson Inc Trademark s Registered Marca s Registrada s ...