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Telephone operation

Telephone operation

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IMPORTANT:

 Voice mail service is different from the answering system. In order to use the voice mail service, 

you must subscribe to it from your telephone service provider.

Handset locator

You can locate a misplaced handset by paging it from the telephone base.

1.  Press the 

Menu 

softkey when the telephone base is in idle mode. 

2. Press 

/

 or use the scroll wheel to select 

Page All HS

, then press the 

Select 

softkey. All system handsets beep. 

3.  Press the 

Stop

 softkey on the telephone base or on the cordless handset to stop 

paging.

Intercom

Using a cordless handset

1.  Press the 

INT

 softkey when the handset is in idle mode. 

2.  If your telephone system only has one cordless handset, the intercom call will be 

diverted to the telephone base automatically.  

 

-OR-

  If your telephone system has more than one cordless handset, press

 

/

 

or use the scroll wheel to select 

Base

 or the desired handset, then press the 

Select 

softkey.

3. Press  , 

, or 

 to answer the intercom call on the other cordless handset.

 -OR-

  Lift the corded handset, or press 

 or 

 to answer the intercom 

call on the telephone base.

4.  To end the intercom call, press 

 or place the cordless handset in the charger. 

  Or return the corded handset to the telephone base or press 

 on the telephone 

base. 

Using the telephone base

1.  Press the 

INT

 softkey when the telephone base is in idle mode.

2.  If your telephone system has only one cordless handset, the intercom call will be 

diverted to the cordless handset automatically.  

-OR- 

If your telephone system has more than one cordless handset, press 

/

 or use 

the scroll wheel to select the desired handset, then press the 

Select 

softkey. 

3. Press  , 

, or 

 to answer the intercom call on the cordless handset.

4.  To end the intercom call, press 

 or place the cordless handset in the charger. 

NOTES:

1. The intercom call can be canceled before it is answered by pressing 

 

on the originating handset or  

 

  pressing the 

Cancel

 softkey on the telephone base.

2. If the called handset or telephone base does not answer within 100 seconds, or is busy, or is out of range,    

  the intercom will be canceled.

To answer an incoming call during intercom

You will hear an alert tone when you receive an incoming call during intercom.

Using a cordless handset

• 

Press 

 to answer an incoming 

Home

 call, or press 

 to answer an incoming 

Cell

 call. The intercom call will be terminated.  

Using the telephone base

• 

Press 

 to answer an incoming 

Home

 call, or press 

 to answer an 

incoming 

Cell

 call. The intercom call will be terminated. 

To transfer a call

You can transfer a call to another system device (either the telephone base or 

cordless handset).

Using a cordless handset

1.  Press the 

INT

 softkey during a call. 

2.  If your telephone system only has one cordless handset, the intercom call will be 

diverted to the telephone base automatically.  

-OR-

 

If your telephone system has more than one cordless handset, press

 

/

 

or use the scroll wheel to select the desired handset or 

Base

, and then press the 

Select 

softkey. 

  The call is placed on hold while the intercom is established with the other system 

device.

3. Press  , 

, or 

 to answer the intercom on the other handset.  

-OR-

  Lift the telephone base, or press 

 

or 

 to answer the intercom 

on the telephone base. 

4.  You can choose either option from the followings for this intercom call.

• 

Press the 

Cancel 

softkey to end the intercom and switch back to the outside call.

• 

Press 

 or place the cordless handset in the charger to transfer the outside call 

to the other device.

• 

Press the 

Options 

softkey, then press

 

/

 or use the scroll wheel to select 

Conference

 and press the 

Select 

softkey to connect both devices to the outside 

call. 

Using the telephone base

1.  Press the 

INT

 softkey during a call.

Summary of Contents for 30784

Page 1: ...Model number 30784 DECT 6 0 BLUETOOTH CORDED CORDLESS TELEPHONE ...

Page 2: ...ut an active device 20 Directory Download 21 Bluetooth Base name 21 Base PIN 22 Auto Connect 22 Display language 23 Ring tones 23 Ring volume 23 Key beeps 23 Equalizer 24 Priority Line 24 Local area code 24 Date and time 24 Date Format 25 Time Format 25 Alarm 25 Alarm melody 26 Clear voicemail indicator 26 Reset setting 26 Telephone base settings Display language 27 Ring tones 27 Ring volume 27 Ke...

Page 3: ...playback using the telephone base 60 Options during playback 60 Delete all old messages 60 Security code for remote access 61 Access the answering system remotely 61 Remote access commands 62 Appendix Troubleshooting guide 63 General Product Care 65 Important Safety Instructions 66 FCC Parts 15 68 and ACTA 69 One Year Limited Warranty 73 Technical specification 75 Index 76 Remote access operation ...

Page 4: ...ed cord into the bottom of the handset making sure that the plug is snapped into place and flush with the bottom of the handset Then route the coiled cord through the tabbed slot as shown 3 Slide the desk wall switch to the desk position Figure 3 desk wall Figure 2 desk wall Route the cord through the tabbed slot 4 Replace the bracket to the telephone base 5 Plug the smaller end of the power adapt...

Page 5: ...Please fully charge your handset before use For optimum battery performance charge the battery for 16 hours before first use NOTE Use only the supplied rechargeable battery or replacement battery Visit our website at www gephones com to order a replacement battery if necessary 1 Plug the battery connector securely into the socket inside the handset battery compartment Make sure that red and black ...

Page 6: ... as shown in the illustration below 4 Route the telephone line cord through the channel as shown below leaving about 2 inches from the end of the channel for plugging into the wall jack as shown in illustration below desk wall 5 Plug the telephone line cord into the jack on the wall plate Align the holes on the telephone with the mounting studs of the wall plate and slide the telephone base down u...

Page 7: ...th The telephone system allows you to Pair up to 6 Bluetooth devices cell phone or headset with the telephone Connect a maximum of two devices cell phone or headset at a time Connect a Bluetooth enabled headset to make or receive calls on Home line Make or receive calls on Cell line by using a cordless handset or the telephone base Establish a 3 way conference with calls on Home line and Cell line...

Page 8: ... to skip to the next message during playback Telephone base layout softkeys Press to select menu item displayed above the key Press to turn answering system on or off play stop Press to play messages or stop playback Press to make or answer call from home line Press to make or answer call from cell line annc Press to play record or delete outgoing announcement memo Press to record memo del Press t...

Page 9: ...ower case when entering names into phonebook redial select Press to review redial list Press to select when in menu EQ back Press to adjust the equalizer Press to return to previous level when in menu phonebook down Press to review the phonebook when the telephone is not in use While in menu press to scroll down Press to decrease the volume during playback or call screening del mute Press to mute ...

Page 10: ...een is blank Battery has no power while the handset is out of the charger Place the handset in the charger for at least 16 hours without interruption See troubleshooting on page 63 for help if the screen remains blank after charging Telephone base screen display icon Item Meaning Displays when there is a new voice mail message Available only if you have subscribed to voice mail service from your t...

Page 11: ...less you remove the device from the paired device list The system can store a maximum of 6 devices cell phone or headset To pair a cell phone 1 With the cell phone near the corded base of the 30784 press the Menu softkey 2 Press or use the scroll wheel to select Bluetooth and then press the Select softkey 3 Press or use the scroll wheel to select My Devices and then press the Select softkey 4 Pres...

Page 12: ... a paired device to establish a Bluetooth connection to the telephone base it must be activated 1 Press the Menu softkey 2 Press or use the scroll wheel to select Bluetooth and then press the Select softkey 3 Press or use the scroll wheel to select My Devices and then press the Select softkey 4 Press or use the scroll wheel to select Paired Devices and then press the Select softkey 5 Press or use ...

Page 13: ...00 entries with up to 24 digits for each phone number and 16 characters for each name Make sure your cell phone is paired and is on the Active Devices list before downloading the phonebook 1 Press the Menu softkey 2 Press or use the scroll wheel to scroll to Bluetooth and then press the Select softkey 3 Press or use the scroll wheel to select Dir Download and then press the Select softkey 4 Press ...

Page 14: ...t softkey 4 Press or use the scroll wheel to select the desired volume level and then press the Select softkey to confirm Key beeps The handset can be programmed to emit a tone with each key press You can choose to turn this feature on or off The default setting is ON To change the key tone setting 1 Press the Menu softkey when the handset is in idle mode 2 Press or use the scroll wheel to select ...

Page 15: ...roll wheel to select Set Date Time and then press the Select softkey 4 Enter the current month day and year For example May 16 2010 should be entered as 0 5 1 6 1 0 and then press the Next softkey to confirm 5 Enter the current hour and minute For example 9 30 should be entered as 0 9 3 0 Press or use the scroll wheel to select AM or PM 6 Press the Save softkey to confirm Date Format 1 Press the M...

Page 16: ...ct softkey 4 Press the Yes softkey to confirm NOTE All settings under the Ans Sys Setup Clock Alarm Settings Adv Settings and Bluetooth menus will be restored to default settings the redial list and call log will also be cleared Telephone base settings Display language You can select ENGLISH ESPAÑOL or FRANCIS as the display language The default setting is ENGLISH 1 Press the Menu softkey when the...

Page 17: ...the scroll wheel to select Local Area Code and then press the Select softkey 4 Enter a 3 digit area code and then press the Save softkey to confirm Date and time In order for your answering system to accurately mark your messages you must set the date and time 1 Press the Menu softkey when the handset is in idle mode 2 Press or use the scroll wheel to select Clock Alarm and then press the Select s...

Page 18: ...can select Stop or Snooze when the alarm sounds The snooze will activate the alarm sound again in 5 minutes Clear voicemail indicator You can reset the VMWI voice message waiting indicator when the phone indicates new messages waiting but there are none for example if you have previously accessed voice mail from a different telephone line while away from home When new voice mails do exist your tel...

Page 19: ...all Press headset on the telephone base or press the call button on your headset to answer an incoming Home call To end a call Press headset on the telephone base or press the call button on your headset to end a call To make answer or end a call on Cell line Using a cordless handset To make a call 1 Press 2 The screen then displays Please input number if an active device is connected 3 Enter the ...

Page 20: ... answer the second incoming call Press to switch between calls Using the telephone base Press flash to answer the second incoming call Press flash to switch between calls Answer an incoming Cell call when on a Home call If you are on a Home call and you receive an incoming Cell call you hear a call waiting alert tone and the button on the handset and the button on the telephone base flash Using a ...

Page 21: ... volume of the handset or speakerphone anytime during a call On a cordless handset Use the scroll wheel on a cordless handset to increase or decrease the volume On the telephone base Use the scroll wheel on the telephone base to increase or decrease the volume NOTE Only the listening volume can be adjusted Equalizer This feature allows you to change the tone of the audio of the handset to best sui...

Page 22: ...name using the dial pad keys then press the Next softkey 5 Edit the number using the dial pad keys if necessary then press the Next softkey 6 Press or use the scroll wheel to select the desired category of the number 7 Press Save softkey to confirm Delete number from the redial list Using a cordless handset 1 Press redial select on the blue ring that surrounds the scroll wheel 2 Press or use the s...

Page 23: ...call press or place the cordless handset in the charger NOTES 1 The intercom call can be canceled before it is answered by pressing on the originating handset or pressing the Cancel softkey on the telephone base 2 If the called handset or telephone base does not answer within 100 seconds or is busy or is out of range the intercom will be canceled To answer an incoming call during intercom You will...

Page 24: ... wheel to select Register and then press the Select softkey The telephone base screen displays Searching For Handset 6 Press the OK softkey on the handset The screen displays Please wait A beep sounds on the handset when the registration is successful NOTE This product is compatible with model 30780 accessory handsets only For information on how to purchase accessory handsets please visit our webs...

Page 25: ...he corresponding character to display the correct letter See the character table on page 49 for more information 6 Press the Next softkey 7 Enter the number max 24 digits If you need a pause between digits press and hold the until a P appears in the display This will insert a 3 second pause in the dialing sequence 8 Press the Next softkey 9 Press or use the scroll wheel to select the desired categ...

Page 26: ...tter See the character table on page 49 for more information 6 Press the Next softkey 7 Edit the number max 24 digits If you need a pause between digits press and hold the until a P appears in the display This will insert a 3 second pause in the dialing sequence 8 Press the Next softkey 9 Press or use the scroll wheel to select the desired category for the number 10 Press the Save softkey to confi...

Page 27: ... locations 11 20 4 Enter the number max 24 digits If you need a pause between digits press and hold the until a P appears in the display This will insert a 3 second pause in the dialing sequence 5 Press the Save softkey to confirm To dial from a memory location To call from Home line Press the desired memory location button on the telephone base the number will be dialed automatically using the sp...

Page 28: ...n 555 5555 is displayed press to change the format of the phone number to 555 555 5555 1 555 555 5555 and back to 555 5555 press or to call from Home line or press to call from Cell line Using the telephone base 1 Press when the handset is in idle mode 2 Press or use the scroll wheel to select Home or Cell then press the Select softkey 3 Press or use the scroll wheel to scroll through the phoneboo...

Page 29: ...s the Yes softkey to confirm Delete all Caller ID records Using a cordless handset 1 Press when the handset is in idle mode 2 Press or use the scroll wheel to select Home or Cell then press the Select softkey 3 Press or use the scroll wheel to select the desired entry then press the Options softkey 4 Press or use the scroll wheel to select Delete All then press the Select softkey 5 Press the Yes s...

Page 30: ...lect softkey 4 Speak clearly towards the cordless handset while recording your memo up to 2 minutes 5 Press the Save softkey when you are done The handset then replays the recorded memo Using the telephone base 1 Position yourself about 1 foot away from the microphone on the telephone base then press memo on the telephone base 2 Speak clearly towards the cordless handset while recording your memo ...

Page 31: ...d then press the Select softkey 5 Speak clearly towards the cordless handset while recording your outgoing announcement up to 2 minutes 6 Press the Save softkey when you are done The speaker then replays the recorded outgoing announcement Delete your recorded OGA If you want to use the pre recorded outgoing announcement simply delete your recorded OGA Using a cordless handset 1 Press the Menu soft...

Page 32: ...enu softkey when in idle mode 2 Press or use the scroll wheel to select Ans Sys Setup then press the Select softkey 3 Press or use the scroll wheel to select Message Alert then press the Select softkey 4 Press or use the scroll wheel to select On or Off then press the Select softkey Call screening When the answering system answers a call you can listen at the telephone base while the caller leaves...

Page 33: ...ess the Select softkey 3 Press or use the scroll wheel to select Del All Old Msg then press the Select softkey Using the telephone base 1 Press the Menu softkey when in idle mode 2 Press or use the scroll wheel to select Ans Sys Setup then press the Select softkey 3 Press or use the scroll wheel to select Del All Old Msg then press the Select softkey 4 Press the Yes softkey to confirm Security cod...

Page 34: ...he volume on the handset Disconnect the telephone line cord from the base unit and connect it to a known working telephone If the known working telephone operates properly contact our customer support center for warranty information Handset does not ring The ringer may be off Increase the ringer volume Make sure your handset is charged You experience audible static noise or fading in and out The h...

Page 35: ...e a touch tone telephone for remote access Make sure you follow the remote access procedures in this user s guide Bluetooth Problem Cause solution The GE 30784 won t pair connect with my cell phone headset Check to see if your cell phone headset s Bluetooth function is turned on Check your cell phone headset s user s guide for instructions on Bluetooth device pairing Make sure your cell phone head...

Page 36: ...and or fire 19 Under the following conditions unplug this product from the wall outlet and refer servicing to qualified service personnel A The power supply cord or plug is damaged or frayed B The product has been exposed to rain or water C The product does not operate normally by following the operating instructions D The product s cabinet has been damaged E The product exhibits a distinct change...

Page 37: ... to the telephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it should be unplugged from the modular jack until the problem is corrected Repairs to this equipment can only be made by the manufacturer or its...

Page 38: ...dialing feature you may choose to store emergency phone numbers such as police fire or medical within the memory locations If you do store or emergency numbers we suggest you also write these numbers down so that you can still dial the number manually of the memory dialing fails This feature is included as a convenience only The manufacturer assumes no responsibility for customer reliance on the m...

Page 39: ... not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions stated above may not apply What Is NOT Covered Under This Limited Warranty Normal wear and tear or cosmetic damage Damage due to accidents misuse physical force improper installation or operation mishandling neglect fire heat water humidity liquids insect infestation or other intrusion Pr...

Page 40: ... have a disability or questions about how CCT s products can accommodate persons with disabilities please call our customer service center at 1 877 394 9775 When calling please let our specialists know that you have an inquiry about accessibility so your call is routed properly Technical specification Radio frequency band DECT 6 0 1910MHz to 1920MHz Telephone base input voltage and current 6VDC 50...

Page 41: ...0 K Key beeps 27 L Language 23 27 M Make a call 32 Message Alert 58 Message capacity 54 Message playback handset 59 telephone base 60 O Outgoing announcement 55 delete 57 record 56 P Parts checklist 1 Phonebook add an entry 44 add to block list 52 delete all entries 47 delete an entry 47 edit an entry 46 search entry 45 Phonebook Caller ID matching 50 R Redial delete 39 dial 37 save to phonebook 3...

Page 42: ...ccess menu if the remote code is correctly entered NOTE For more details about remote access operation refer to page 61 of the user s guide Remote access commands Touch tone keys Remote command 1 Replay the current or previous message 2 Play stop messages 3 Skip to the next message 4 Turn the answering system on or off 7 Listen to the main menu 0 Delete the current message Cut along dotted line Fo...

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