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Before you call for service…
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Problem
Possible Causes
What To Do
Air conditioner
The air conditioner
•
Make sure the air conditioner plug is pushed completely
does not start
is unplugged
into the outlet.
The fuse is blown/circuit
•
Check the house fuse/circuit breaker box and replace
breaker is tripped
the fuse or reset the breaker.
Power failure
•
The unit will automatically re-start in the settings last
used after the power is restored.
•
There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload. For this reason, the unit may not start
normal cooling or heating for 3 minutes after it
is turned back on.
The current interrupter
•
Press the
RESET
button located on the power cord plug.
device is tripped
•
If the
RESET
button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner
Ice blocks the air flow
•
Set the mode control at
Fan Only
or
Hi Cool
with the
freezing up
and stops the air conditioner
temp control at a warmer setting.
from cooling the room
Air conditioner does not
Airflow is restricted
•
Make sure there are no curtains, blinds or furniture
cool as it should
blocking the front of the air conditioner.
The temp control may
•
Turn the temperature knob clockwise as far as possible.
not be set correctly
The air filter is dirty
•
Clean the filter at least every 30 days. See the
Operating
Instructions
section.
The room may have been hot
•
When the air conditioner is first turned on you need
to allow time for the room to cool down.
Cold air is escaping
•
Check for open furnace floor registers and
cold air returns.
•
Set the air conditioner’s vent to the closed position.
Cooling coils have iced up
•
See
“Air conditioner freezing up”
above.
Air conditioner does not
Airflow is restricted
•
Make sure there are no curtains, blinds or furniture
warm as it should
blocking the front of the air conditioner.
The temp control may
•
Turn the knob counterclockwise as far as possible.
not be set low enough
The lowest setting provides maximum warming.
The air filter is dirty
•
Clean the filter at least every 30 days. See the
Operating
Instructions
section.
The room may have been cold
•
When the air conditioner is first turned on, you need to
allow time for the room to warm up.
Warm air is escaping
•
Check for open furnace floor registers and
cold air returns.
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
