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Service Telephone Numbers.

GE Answer Center

®

800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week. 

OR

Visit our Website at: 

www.geappliances.com

In-Home Repair Service 

800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away. 

Special Needs Service 

800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons 
with limited mobility.

Service Contracts 

800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a 
substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 

800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly 
to their homes (VISA, MasterCard and Discover cards are accepted). 

Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation. 

Service Satisfaction 

If you are not satisfied with the service you receive from GE: 

First, 

contact the people who serviced your appliance. 

Next, 

if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

Printed in Taiwan

8

Operating Instructions

Safety Instructions

Customer Service

Troubleshooting T

ips

Summary of Contents for AHG20

Page 1: ...ut from the receptacle Repair or replace immediately all electric service cords that have become frayed or otherwise damaged Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end Turn the humidity control to OFF and unplug your dehumidifier before making any repairs or cleaning NOTE We strongly recommend that any servicing be performed by a ...

Page 2: ...r until a proper ground has been established Attaching the adapter ground terminal to a wall outlet cover screw does not ground the appliance unless the cover screw is metal and not insulated and the wall outlet is grounded through the house wiring You should have the circuit checked by a qualified electrician to make sure the outlet is properly grounded USE OF ADAPTER PLUGS READ AND FOLLOW THIS S...

Page 3: ... you will find many helpful hints on how to use and maintain your dehumidifier properly Just a little preventive care on your part can save you a great deal of time and money over the life of your dehumidifier READ THIS MANUAL IF YOU NEED SERVICE You ll find many answers to common problems in the Before You Call For Service section If you review our chart of Troubleshooting Tips first you may not ...

Page 4: ...l bucket is full or humidity is below 35 CLEAN AIR FAN ONLY The compressor is off but the fan runs Controls Operating Instructions Safety Instructions Customer Service Troubleshooting Tips DEHUMIDIFY WATER FULL 70 60 AUTOMATIC ON OFF OFF CLEAN AIR FAN ONLY CONTINUOUS RUN 60 50 AUTOMATIC ON OFF CURRENT HUMIDITY FUNCTION Choosing a Location The dehumidifier must be operated in an enclosed area to be...

Page 5: ...drain with no sharp bends Cleaning the Grille and Case Turn the dehumidifier off and remove the plug from the wall outlet before cleaning Use water and a mild detergent to clean the inlet and outlet grilles Do not use bleach or abrasives Air filter NOTE The charcoal filter has been packed separately in the bucket in the front of the unit Remove the wrap and insert it in the filter frame with the d...

Page 6: ...linds or furniture blocking the front or back of the dehumidifier Clean the filter The control may not Choose a lower humidity range or CONTINUOUS RUN be set correctly Doors and windows may not Check that all doors windows and other openings are be closed tightly securely closed Clothes dryer may be Install the dehumidifier away from the dryer The dryer blowing moisture laden should be vented to t...

Page 7: ...ilities Failure of the product resulting from modifications to the product or due to unreasonable use including failure to provide reasonable and necessary maintenance In commercial locations labor necessary to move the unit to a location where it is accessible for service by an individual technician Replacement of house fuses or resetting of circuit breakers Failure due to corrosion on models not...

Page 8: ...expires Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since impro...

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