12
49-5000610 Rev. 0
Problem
Possible Cause
What To Do
Air conditioner does
not start.
The unit is unplugged.
Make sure the air conditioner plug is pushed completely into
the outlet.
The fuse is blown/circuit breaker
is tripped.
Check the house fuse/circuit breaker box and replace the
fuse or reset the breaker.
Power Failure.
The unit will automatically restart in the setting last used
after the power is restored.
There is a protective time delay (approximately 3 minutes)
to prevent tripping of the compressor overload. For this
reason, the unit may not start normal cooling for 3 minutes
after it is turned back on.
The current interrupter device is
tripped.
Press RESET button located on the power cord plug.
If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner does
not cool as it should.
Indoor airflow is restricted.
Make sure there are not curtains, blinds or furniture
blocking the front of the air conditioner.
The temp control may not be set
properly.
Turn the temperature control to a higher number.
The air filter is dirty.
Clean the filter at least every 30 days. See Care and
Cleaning section.
The room may have been hot.
When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping.
Check for open furnace registers and cold air returns.
Cooling coils have iced up.
See “Air conditioner freezing up” below.
Air conditioner
freezing up
Ice blocks the air flow and stops
the air conditioner from cooling
the room.
Set the mode control to High Fan or High Cool with the
temperature setting as high as it can be set.
Water drips outside
Hot, humid weather.
This is normal.
Water drips inside
The air conditioner is not tilted to
the outside.
For proper disposal, make sure the air conditioner slants
slightly from the case front to the rear.
Water collects in base
pan
Moisture removed from air and
drain into base pan.
This is normal for a short period in areas with little humidity;
normal for a longer period in very humid areas.
Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
