5-6
ApexPro™
2001989-351A
Troubleshooting
4.
Isolate whether the drop-out is related to single or multiple patients in the same
coverage area by verifying if more than one transmitter is dropping out in that
coverage area.
If multiple transmitters drop out in the same coverage area, suspect the
antenna system.
See Antenna system troubleshooting on page 5-7.
If only one transmitter is dropping out, suspect transmitter or receiver.
Follow the steps to
Troubleshoot the transmitter on page 5-6
or
for specific troubleshooting techniques.
Troubleshoot the transmitter
If the drop-out is related to only a single patient/transmitter, use the following
instructions to duplicate the transmitter on another receiver.
1.
From the Main CIC Pro screen, select the
Setup CIC
button.
2.
Select the
Service Password
tab.
3.
Type the password
mms_com
and then select
OK
. A Command prompt window
is displayed.
4.
Type
setflags<Space>-dup<Space>on
and press
Enter
on the keyboard to allow
duplicate transmitters.
NOTE
Once you select this option, you have five minutes to enter the duplicate
TTX numbers. If that is not enough time, simply select this option again and
continue entering TTX numbers.
5.
At the CIC Pro center, admit a duplicate TTX four times. You should have the
same TTX admitted five times. This will ensure that the TTX is admitted to at
least two different receiver cards.
6.
Type
setflags<Space>-dup<Space>off
and press
Enter
on the keyboard when
you want to turn off duplicate TTX.
7.
Close the Command prompt window and the
CIC Setup
window.
If drop-out continues on both receivers, suspect the transmitter. Swap the
transmitter with a known good transmitter. Drop-out should go away.
If drop-out is on one receiver and not the other,
Troubleshoot the receiver
If drop-out is on one receiver and not on the other, use the ApexPro Telemetry Server
Service Manual provided with your system to complete the following steps.
1.
Isolate which receiver subsystem is attached to the CIC Pro center you’re
viewing by using the service diagnostic tool
PTSCONFIG
at the CIC Pro center/
telemetry server and the command “blink patient unit|bed*” in order to associate
a care unit/bed number to a receiver in a given rack.
Summary of Contents for ApexPro TT
Page 9: ...2001989 351A ApexPro vii...
Page 10: ...viii ApexPro 2001989 351A...
Page 11: ...2001989 351A ApexPro 1 1 1 Introduction...
Page 20: ...1 10 ApexPro 2001989 351A Introduction...
Page 21: ...2001989 351A ApexPro 2 1 2 Equipment Overview...
Page 41: ...2001989 351A ApexPro 3 1 3 Installation and configuration...
Page 62: ...3 22 ApexPro 2001989 351A Installation and configuration...
Page 63: ...2001989 351A ApexPro 4 1 4 Maintenance...
Page 84: ...4 22 ApexPro 2001989 351A Maintenance...
Page 85: ...2001989 351A ApexPro 5 1 5 Troubleshooting...
Page 109: ...2001989 351A ApexPro 6 1 6 Replaceable parts...
Page 138: ...6 30 ApexPro 2001989 351A Replaceable parts Quad receiver module...
Page 139: ...2001989 351A ApexPro 7 1 7 Checkout...
Page 163: ...2001989 351A ApexPro A 1 A Technical specifications...
Page 179: ...2001989 351A ApexPro B 1 B Electromagnetic compatibility...
Page 190: ...B 12 ApexPro 2001989 351A Electromagnetic compatibility...
Page 191: ...2001989 351A ApexPro 1 1...