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Before you call for service…

GEAppliances.com

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Troubleshooting Tips 

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Top burners do not light 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

or do not burn evenly

inserted in the electrical outlet.

grounded outlet.

Burner hole or slits on the side 

Remove the burners (on models with standard twin 

of the burner may be clogged.

burners) or burner heads and caps (on models with 

sealed burners) and clean them with a sewing needle 

or twist-tie. Make sure you do not enlarge the holes. 

On sealed burner models, check and clean the electrode 

area for burned-on food or grease.

Improper burner assembly.

Make sure the burner parts are installed correctly.

See the 

Care and cleaning of the range

section.

Burner flames very

Improper air to gas ratio.

If range is connected to LP gas, contact the person 

large or yellow

who installed your range or made the conversion.

Surface burners light

The oven gas shut-off valve 

To check the oven gas shut-off valve on sealed burner 

but oven does not

may have accidentally been

models, remove the warming drawer, storage drawer or 

moved during cleaning or

kick panel (see the 

Care and cleaning of the range

section) 

moving.

and look for the gas shut-off lever at the back of the range. 

To check the oven gas shut-off valve on standard twin 

burner models, raise the cooktop and look for the gas 

shut-off lever at the extreme right rear corner. Follow 

the directions in box 

A

or 

B

that match your regulator 

type.

Control signals after

you forgot to enter a bake 

Touch the 

Bake

pad and desired temperature  

entering cooking time or

temperature or cleaning time.

or the 

Self Clean

pad and desired clean time.

start time 

(on some models)

Clock and timer

Plug on range is not completely 

Make sure electrical plug is plugged into a live,  

do not work

inserted in the electrical outlet.

properly grounded outlet.

(on some models)

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

blown or the circuit breaker

tripped.
oven controls improperly set.

See the 

Using the clock and timer

section.

Lever is 
shown closed. 
PULL TO OPEN.

Sealed burner models

Lever is shown closed. 
PULL TO OPEN.

Standard twin burner models

Lever is shown closed. 
PULL TO OPEN.

Standard twin burner models

A

B

Summary of Contents for Appliances JGB281

Page 1: ...urner Grates 26 Control Panel and Knobs 32 Cooktop Surface 29 Door Removal 30 Kick Panel 31 Lift Up Cooktop 29 Oven Bottom 30 Oven Light Replacement 32 Oven Vents 29 Self Cleaning 24 25 Racks 32 Stain...

Page 2: ...personal injury or loss of life Operating Instructions Safety Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support To reduce the risk of tipping the range the...

Page 3: ...ith a properly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance SaFeTY PReCaUTIONS IMPORTaNT SaFeTY NOTICe The California Sa...

Page 4: ...ammable material could be ignited if brought in contact with flame or hot oven surfaces and may cause severe burns n Do not store flammable materials in an oven a range storage drawer a warming drawer...

Page 5: ...lowly n Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point n Use the least possible amount of fat for effective shallow or deep fat frying Filling the pan...

Page 6: ...ling if meat is too close to the flame the fat may ignite Trim excess fat to prevent excessive flare ups n Make sure any broiler pan is in place correctly to reduce the possibility of grease fires n I...

Page 7: ...oked foods at serving temperature Always start with hot food cold food cannot be heated or cooked in the warming drawer n Do not use the warming drawer to dry newspapers If overheated they can catch o...

Page 8: ...s are cool before you place your hand a pot holder cleaning cloths or other materials on them Sealed Gas Burners Your gas range cooktop has four sealed gas burners They offer convenience and flexibili...

Page 9: ...the manufacturer recommends Stove Top Grills on models with sealed burners Do not use stove top grills on your sealed gas burners If you use the stove top grill on the sealed gas burner it will cause...

Page 10: ...to cool for one hour Put the oven back into operation If the function error code repeats disconnect the power to the range and call for service Kitchen Timer On Off Pad Touch this pad to select the t...

Page 11: ...self clean cycle at this point Glows when the oven is in the self clean cycle After the self clean cycle the light will turn off Unlatch the door Clear Off Pad Touch this pad to cancel ALL oven opera...

Page 12: ...l not tilt When placing and removing cookware pull the rack out to the bump on the rack support To remove a rack pull it toward you tilt the front end up and pull it out To replace place the end of th...

Page 13: ...breads Baking results will be better if foods are centered in the oven as much as possible Pans should not touch each other or the walls of the oven For best results when baking four cake layers at a...

Page 14: ...1 2 lbs C 12 15 10 12 Well Done C 25 16 18 Chicken 1 whole B 30 35 15 20 Brush each side with melted 2 to 21 2 lbs butter Broil skin side down split lengthwise first 4 bone in breasts B 25 30 10 15 Lo...

Page 15: ...iming functions to work properly The time of day cannot be changed during a delayed cooking or a delayed self cleaning cycle Touch the Clock pad twice Touch the or pads If the or pads are not touched...

Page 16: ...y touching the Kitchen Timer On Off pad and then touching the or pads to enter the new time you want To Cancel the Timer Touch the Kitchen Timer On Off pad twice End of Cycle Tones on some models Clea...

Page 17: ...ly Touch the Clear Off pad to clear the display if necessary Remove the food from the oven Remember even though the oven shuts off automatically foods continue cooking after controls are off How to Se...

Page 18: ...ecial features of your oven control on some models 12 Hour Shut Off With this feature should you forget and leave the oven on the control will automatically turn off the oven after 12 hours during bak...

Page 19: ...e pad and tap the or pads to increase or decrease the temperature in 25 increments Touch the Start On pad When cooking is finished the display will change from to indicating that the oven has turned O...

Page 20: ...ock pad until ON or OFF appears in the display ON indicates that the oven will automatically turn off after 12 hours OFF indicates that the oven will not automatically turn off See the Special feature...

Page 21: ...ese differences become Federal standards require products labeled margarine to contain at least 80 fat by weight Low fat spreads on the other hand contain less fat and more water The high moisture con...

Page 22: ...tes n Do not put liquid or water in the warming drawer n For moist foods cover them with a lid or aluminum foil n For crisp foods leave them uncovered n Food should be kept hot in its cooking containe...

Page 23: ...hes or pans n Preheat on Lo setting n Check crispness after 45 minutes Add time as needed To Warm Serving Bowls and Plates To warm serving bowls and plates set the control on Lo n Use only heat safe d...

Page 24: ...aning oven Before a Clean Cycle Wipe up heavy soil on the oven bottom How to Set the Oven for Cleaning Follow the directions in the Before a Clean Cycle section Latch the door NOTE Never force the lat...

Page 25: ...t time of day Follow the directions in the Before a Clean Cycle section Latch the door NOTE Never force the latch If the oven is too hot you will not be able to slide the latch Allow the oven to cool...

Page 26: ...ld be washed regularly and of course after spillovers Wash them in hot soapy water and rinse with clean water When replacing the grates be sure they are positioned securely over the burners On models...

Page 27: ...burners routinely especially after bad spillovers which could clog these holes Wipe off surface burners If heavy spillover occurs remove the surface burners from the range Burners lift out for cleani...

Page 28: ...ns use a toothbrush After cleaning Before putting the burner caps and heads back shake out excess water and then dry them thoroughly by setting in a warm oven for 30 minutes NOTE Do not use steel wool...

Page 29: ...e call our toll free number National Parts Center 800 626 2002 U S 800 661 1616 Canada GEAppliances com U S www GEAppliances ca Canada 29 Operating Instructions Care and Cleaning Installation Instruct...

Page 30: ...sting materials containing acids may cause discoloration and should be wiped up immediately When the surface is cool clean and rinse n Do not use oven cleaners cleansing powders or harsh abrasives on...

Page 31: ...e Insert the two slots at the bottom of the panel onto the two tabs at the base of the range and push the top of the panel forward to engage the spring clips Operating Instructions Care and Cleaning I...

Page 32: ...Knobs It s a good idea to wipe the control panel after each use of the oven Use a damp cloth to clean or rinse For cleaning use mild soap and water or a 50 50 solution of vinegar and water For rinsing...

Page 33: ...of this appliance requires basic mechanical skills Proper installation is the responsibility of the installer Product failure due to improper installation is not covered under the Warranty FoR yoUR SA...

Page 34: ...tion hood over the range that projects forward at least 5 beyond the front of the cabinets n The ventilating hood must be constructed of sheet metal not less than 0 0122 thick Install above the cookto...

Page 35: ...30 30 1 2 Minimum 13 To wall on either side standard burner models To wall on either side sealed burner models Maximum depth for cabinets above countertops Front edge of the range side panel forward...

Page 36: ...our purchase call 1 800 626 8774 to receive one at no cost in Canada call 1 800 561 3344 For installation instructions of the bracket visit geappliances com in Canada geappliances ca n For your safety...

Page 37: ...to the 1 2 NPT internal thread at inlet of regulator Use a backup wrench on the regulator fitting to avoid damage B When installing the range from the front remove the 90 elbow for easier installation...

Page 38: ...b shut off valve Shortest connection from hard pipe stub location to range hookup GAS PIPE AND ELECTRICAL oUTLET LoCATIoNS for models with Standard Twin Burners This area allows for flush range instal...

Page 39: ...4 Gas pipe Adapter Gas shut off valve Pressure regulator 45 Elbow Nipple Union 90 Elbow Black iron pipe Union Nipple Gas shut off valve 1 2 or 3 4 Gas pipe Gas Flow into Range Installer Inform the co...

Page 40: ...ressure regulator Gas shut off valve Union Nipple Manifold pipe Pressure regulator 1 2 or 3 4 Gas pipe Gas shut off valve Nipple Union Black iron pipe 90 Elbow 40 Installation Instructions Installer I...

Page 41: ...automatically switch off power when a threshold leakage level is detected These devices must be manually reset by the consumer The National Electrical Code requires the use of GFCIs in kitchen recept...

Page 42: ...da mobile home installation must be in accordance with the current CAN CSA Z240 MH Mobile Home Installation Code Electric Disconnect n Locate disconnect plug on the range back n Pinch sides of connect...

Page 43: ...ustable wrench to adjust the leveling legs until the range is level E After the range is level slide the range away from the wall so that the Anti Tip device can be installed 8 ADJUST THE BAKE AND BRo...

Page 44: ...e bracket must be reinstalled 9 wHEN ALL HooKUPS ARE CoMPLETED Make sure all controls are left in the off position Make sure the flow of combustion and ventilation air to the range is unobstructed wAR...

Page 45: ...version Surface burners light The oven gas shut off valve To check the oven gas shut off valve on sealed burner but oven does not may have accidentally been models remove the warming drawer storage dr...

Page 46: ...is cool Cookware not suited for broiling For best results use a pan designed for broiling oven bottom not securely See the Installation of the range section seated in position Oven temperature oven t...

Page 47: ...oved to the right self clean cycle The latch was not moved to the Move the latch to the right as far as it will go See the right when the OVEN TEMP knob Using the self cleaning oven section was set to...

Page 48: ...nction Burning or oily odor This is normal in a new oven To speed the process set a self clean cycle for a emitting from the vent and will disappear in time minimum of 3 hours See the Using the self c...

Page 49: ...1027 Memphis TN 38122 1027 In Canada ge Parts 1 Factory Lane Moncton N B e1C 9M3 Broiler Pan Order Form Quantity ____________________ Part Number_______________________________________________________...

Page 50: ...rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s attorney general Warrantor General Electric Company Louisvi...

Page 51: ...the defective part Staple your receipt here Proof of the original purchase date is needed to obtain service under the warranty GE Gas Range Warranty For customers in Canada EXCLUSION OF IMPLIED WARRAN...

Page 52: ...till in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires In Canada call 1 888 261...

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