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Problem
Possible Cause
What To Do
Oven light does not
work
Light bulb is loose or defective.
Tighten or replace bulb.
Switch operating light is broken.
Call for service.
Oven will not
self-clean
The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease..
Turn knob to Off. Open the windows to rid the room of
smoke. Wait until the
LOCKED
light goes off. Wipe up
the excess soil and reset the clean cycle.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not
open after a clean
cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after
a clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again.
“Burning” or “oily”
odor emitting from
the vent
This is normal in a
new oven and will
disappear in time.
See the Cleaning the Oven section. This is temporary.
Strong odor
An odor from the oven insulation is
normal for the first few times the oven
is used.
This is temporary and will go away after several uses
or a self-clean cycle.
My oven door glass
appears to be
"tinted" or have a
"rainbow" color. Is
this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
This is normal. Under certain light or angles, you may
see this tint or rainbow color.
Troubleshooting tips ...
Before you call for service
TR
OUBLESHOO
TING TIPS