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49-5000469  Rev. 5

13

Troubleshooting Tips...

 Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Cause

What To Do

Air conditionerdoes not 
start.

The unit is unplugged.

Make sure the air conditioner plug is pushed completely 
into the outlet.

The fuse is blown/circuit breaker 
is tripped.

Check the house fuse/circuit breaker box and replace 
the fuse or reset the breaker.

Power Failure.

The unit will automatically restart in the setting last 
used after the power is restored.

There is a protective time delay (approximately 
3 minutes) to prevent tripping of the compressor 
overload. For this reason, the unit may not start normal 
cooling for 3 minutes after it is turned back on.

The current interrupter device is 
tripped.

Press RESET button located on the power cord plug.

If the RESET button will not stay engaged, discontinue 
use of the air conditioner and contact a qualified 
service technician.

Air conditioner does not 
cool as it should.

Indoor airflow is restricted.

Make sure there are not curtains, blinds or furniture 
blocking the front of the air conditioner. 

The temp control may not be set 
properly.

Turn the temperature control to a higher number.

The air filter is dirty.

Clean the filter at least every 30 days. See 

Care and 

Cleaning

 section.

The room may have been hot.

When the air conditioner is first turned on, you need to 
allow time for the room to cool down.

Cold air is escaping.

Check for open furnace registers and cold air returns.

Cooling coils have iced up.

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Air conditioner freezing up

Ice blocks the air flow and stops 
the air conditioner from cooling 
the room.

Set the mode control to High Fan or High Cool with the 
temperature setting as high as it can be set.

Water drips outside

Hot, humid weather.

This is normal.

Water drips inside

The air conditioner is not tilted to 
the outside.

For proper disposal, make sure the air conditioner 
slants slightly from the case front to the rear.

Water collects in base pan

Moisture removed from air and 
drain into base pan.

This is normal for a short period in areas with little 
humidity; normal for a longer period in very humid 
areas.

TROUBLESHOOTING TIPS

Summary of Contents for AWCS12WWF

Page 1: ...NER ROOM 49 5000469 Rev 5 09 23 SAFETY INFORMATION 3 OPERATING INSTRUCTIONS 5 CARE AND CLEANING 7 INSTALLATION INSTRUCTIONS 8 TROUBLESHOOTING TIPS 13 WIFI SETUP 15 LIMITED WARRANTY 17 CONSUMER SUPPORT...

Page 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you n...

Page 3: ...s or liquids in the vicinity of this or any other appliance If the receptacle does not match the plug the receptacle must be changed out by a qualified electrician R QRW XVH PHDQV WR DFFHOHUDWH WKH GH...

Page 4: ...rrupter device A test and reset button is provided on the plug case The device should be tested on a periodic basis by first pressing the TEST button and then the RESET button while plugged into the o...

Page 5: ...ed To cancel the timer press Decrease pad on the remote control until the set time is 7 Sleep Pad set by air conditioner controls only The SLEEP mode sets the unit to gradually change settings over an...

Page 6: ...ith a middle set temperature For Maximum Cooling Select the Cool mode and High fan with a lower set temperature For Quieter and Nighttime Cooling Select the Cool mode and Low fan with a middle set tem...

Page 7: ...before replacing it Do not clean the filter in a dishwasher CAUTION DO NOT operate the air conditioner without a filter because dirt and lint will clog it and reduce performance Outdoor Coils The coil...

Page 8: ...with a 15 amp time delay fuse or circuit breaker The 3 prong grounding plug minimizes the possibility of electric shock hazard If the wall outlet you plan to use is only a 2 prong outlet it is your r...

Page 9: ...EED TEMP TIME TEMP TIME Side Curtain Frame Type B 9 Foam top window gasket Side Curtain 2 Top mounting rail Air conditioner Window locking bracket 1 Side Brackets 2 PARTS INCLUDED Appearance may vary...

Page 10: ...thin reach of the power cord Follow the dimensions in the table and illustration for your model 2 STORM WINDOW REQUIREMENTS A storm window frame will not allow the air conditioner to tilt toward the o...

Page 11: ...eft side 4 INSTALL THE AIR CONDITIONER IN THE WINDOW A Mark the center of the window Set the air conditioner in the window so that is it centered Place the air conditioner so that front edge of the bo...

Page 12: ...nyl or other similarly constructed windows attach the window locking bracket to the window VLGH MDPE ZLWK RQH 7 SH screw B Cut the foam top window gasket to the window width C Stuff the foam between t...

Page 13: ...as it should Indoor airflow is restricted Make sure there are not curtains blinds or furniture blocking the front of the air conditioner The temp control may not be set properly Turn the temperature c...

Page 14: ...RZ DQG GULS IURP WKH outdoor sideof the unit 7KH IDQ PD UXQ HYHQ ZKHQ WKH FRPSUHVVRU GRHV QRW DWHU GURSOHWV EHLQJ WKURZQ DJDLQVW WKH RXWVLGH FRLOV FDQ PDNH D SLQJLQJ QRLVH 7KLV KHOSV FRRO WKH FRQGHQVH...

Page 15: ...received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules...

Page 16: ...16 49 5000469 Rev 5 Notes...

Page 17: ...onnecting facilities Failure of the product resulting from modifications to the product or due to unreasonable use including failure to provide reasonable and necessary maintenance Replacement of hous...

Page 18: ...pliances com register Parts and Accessories Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are acce...

Page 19: ...encia de marca Escriba los n meros de modelo y de serie aqu N de Modelo ____________ N de Serie ______________ Estos n meros se encuentran en una etiqueta al costado del acondicionador de aire 49 5000...

Page 20: ...y creemos que usted tambi n Entre otras cosas el registro de su electrodom stico asegura que podamos entregarle informaci n importante del producto y detalles de la garant a cuando los necesite Regis...

Page 21: ...o ADVERTENCIA ILQ GH DFHOHUDU HO SURFHVR GH GHVFRQJHODFLyQ R para limpiar no use ning n m todo que no sea el recomendado por el fabricante VWH HOHFWURGRPpVWLFR GHEHUi VHU JXDUGDGR HQ XQD sala donde no...

Page 22: ...icio en la caja del enchufe El dispositivo deber ser evaluado en forma peri dica presionando primero el bot n TEST YDOXDU OXHJR RESET 5HLQLFLR mientras se encuentre enchufado al tomacorriente Si el bo...

Page 23: ...HQWDU HFUHDVH Reducir de control remoto para configurar un tiempo nuevo si as lo desea Para cancelar el temporizador presione la tecla reducir en el control remoto hasta que el tiempo configurado sea...

Page 24: ...e menor Para enfriamiento silencioso y enfriamiento nocturno Seleccione el modo Cool Fr o y ventilador Low Bajo con una temperatura de ajuste media Eco Modo de ahorro de energ a Controla el ventilador...

Page 25: ...juague y deje VHFDU HO ILOWUR DQWHV GH VX UHHPSOD R 1R OLPSLH HO ILOWUR HQ XQ lavavajillas PRECAUCI N 12 XWLOLFH HO DFRQGLFLRQDGRU GH aire sin un filtro ya que la suciedad y las pelusas producir n ata...

Page 26: ...s o un cortacircuitos El enchufe de tres p as con conexi n a tierra minimiza la posibilidad de descargas el ctricas Si el tomacorriente de la pared que usted planea usar solamente tiene 2 tomas es su...

Page 27: ...omaespuma de la parte superior de la ventana Cortinas Laterales Riel de montaje superior Acondicionador de aire Soporte de Cierre GH OD 9HQWDQD Soportes Laterales PARTES INCLUIDAS La apariencia puede...

Page 28: ...onador de aire Siga las dimensiones de la tabla y la ilustraci n seg n su modelo 2 REQUISITOS DE UNA VENTANA DE TORMENTAS 8Q PDUFR GH YHQWDQD GH WRUPHQWDV QR SHUPLWLUi TXH el acondicionador de aire se...

Page 29: ...OR DE AIRE EN LA VENTANA A Marque el centro de la ventana Coloque el acondicionador de aire en la ventana de modo que se encuentre centrado Coloque el acondicionador de aire de modo que el extremo fro...

Page 30: ...o ventanas construidas de manera similar adjunte el soporte de bloqueo de la ventana a la jamba lateral de la ventana FRQ XQ WRUQLOOR 7LSR B Corte la junta de gomaespuma superior de la ventana del mis...

Page 31: ...de que no existe ninguna cortina persiana o mueble bloqueando el frente del acondicionador de aire El control de temperatura no est ajustado apropiadamente En los modelos con botones gire la temperat...

Page 32: ...DG O DJXD SRGUtD GHUUDPDUVH gotear desde el lado externo de la unidad O YHQWLODGRU SRGUtD IXQFLRQDU DXQ VL HO FRPSUHVRU QR OR KDFH DV JRWLWDV GH DJXD TXH FDHQ FRQWUD ODV ERELQDV H WHUQDV SXHGHQ KDFHU...

Page 33: ...e aceptar cualquier interferencia recibida incluidas las interferencias que puedan provocar un funcionamiento no deseado Este equipo fue probado y cumple con los l mites establecidos SDUD XQ GLVSRVLWL...

Page 34: ...16 49 5000469 Rev 5 Notas...

Page 35: ...pacidad adecuada contacte a su vendedor minorista o instalador Usted es responsable de brindar instalaciones de conexi n el ctrica adecuadas DOOD GHO SURGXFWR FRPR UHVXOWDGR GH PRGLILFDFLRQHV VREUH el...

Page 36: ...zas y Accesorios Aquellos individuos calificados para realizar el servicio t cnico de sus propios electrodom sticos podr n solicitar el env o de SLH DV R DFFHVRULRV GLUHFWDPHQWH D VXV KRJDUHV VH DFHSW...

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