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49-80801

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Consumer Support

CONSUMER SUPPORT

GE Appliances Website

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day 
of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support 

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GEAppliances.com 

  In Canada: 

GEAppliances.ca

Register Your Appliance

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced 
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in 
the pre-printed registration card included in the packing material. 

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GEAppliances.com/register

 

In Canada: 

Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

Schedule Service

Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at 

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GEAppliances.com/ge/service-and-support/service.htm

 

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In Canada: 

GEAppliances.ca/en/support/service-request

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Extended Warranties

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warranty is still in effect. You can purchase it on-line anytime.  GE Appliances Services will still be there after your 

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GEAppliances.com/ge/service-and-support/shop-for-extended-service-plans.htm

 

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In Canada: 

GEAppliances.ca/en/support/purchase-extended-warranty

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Remote Connectivity

For assistance with wireless network connectivity (for models with remote enable), 
visit our website at 

GEAppliances.com/ge/connected-appliances/

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Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes 
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. 

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GEApplianceparts.com

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Instructions contained in this manual cover procedures to be performed by any user. Other servicing 
generally should be referred to qualified service personnel. Caution must be exercised, since improper 
servicing may cause unsafe operation.

Customers in Canada should consult the yellow pages for the nearest Mabe service center, visit our website at 

GEAppliances.ca/en/products/parts-filters-accessories

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Contact Us

If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the 
details including your phone number, or write to:

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GEAppliances.com/ge/service-and-support/contact.htm

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GEAppliances.ca/en/contact-us

Summary of Contents for CGP9530

Page 1: ... COOKTOP In Case of a Power Failure 6 Surface Burners 6 Griddle Accessory 8 CARE AND CLEANING Cleaning the Cooktop 9 TROUBLESHOOTING TIPS 13 WARRANTY 14 ACCESSORIES 15 CONSUMER SUPPORT 16 GE and CAFÉ brands JGP3030 JGP3036 JGP3530 JGP5030 JGP5036 JGP5530 JGP5536 PGP7030 PGP7036 PGP9030 PGP9036 CGP9530 CGP9536 GE is a trademark of the General Electric Company Manufactured under trademark license EN...

Page 2: ...nto every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registration ca...

Page 3: ...XQGHG RXWOHW only Do not remove the round grounding prong from the plug If in doubt about the grounding of the home electrical system it is your responsibility and obligation to have an ungrounded outlet replaced with a properly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance Ŷ HIRUH SHUIRUPLQJ DQ VHUYLFH XQSOXJ WKH FRRNW...

Page 4: ...store items of interest to children in cabinets above a cooktop children climbing on the cooktop to reach items could be seriously injured Ŷ 8VH RQO GU SRW KROGHUV PRLVW RU GDPS SRW holders on hot surfaces may result in burns from steam Do not let pot holders touch surface burners or burner grate Do not use a towel or other bulky cloth in place of pot holders Ŷ H FDUHIXO QRW WR WRXFK KRW VXUIDFHV ...

Page 5: ...ardous Ŷ OZD V XVH WKH 7 SRVLWLRQ ZKHQ LJQLWLQJ WKH WRS burners and make sure the burners have ignited Ŷ KHQ XVLQJ JODVV FHUDPLF FRRNZDUH PDNH VXUH LW is suitable for cooktop service others may break because of sudden change in temperature Ŷ 7R PLQLPL H WKH SRVVLELOLW RI EXUQV LJQLWLRQ RI flammable materials and spillage the handle of a container should be turned toward the center of the cooktop w...

Page 6: ...match the size of the cookware you are using Flames larger than the bottom of the cookware will not heat faster and may be hazardous Using the Surface Burners NOTES Ŷ R QRW RSHUDWH WKH EXUQHU IRU DQ H WHQGHG SHULRG RI time without cookware on the grate The finish on the grate may discolor or chip without cookware to absorb the heat Ŷ R QRW DWWHPSW WR GLVDVVHPEOH DQ EXUQHU ZKLOH another burner is o...

Page 7: ...ther metals for improved heat distribution Combination metal skillets usually work satisfactorily if they are used with medium heat or as the manufacturer recommends Cast Iron If heated slowly most skillets will give satisfactory results Enamelware 8QGHU VRPH FRQGLWLRQV WKH HQDPHO of some cookware may melt Follow the cookware manufacturer s recommendations for cooking methods Glass 7KHUH DUH WZR W...

Page 8: ...as possible to prevent baked on food soil Ŷ R QRW DOORZ JUHDVH WR DFFXPXODWH XQGHU WKH JULGGOH as it can be a fire hazard Clean under the griddle with hot soapy water as soon as it is cool Positioning Your Griddle The cast iron griddle on some models can only be used over the left burners of the cooktop To position the griddle place the griddle on top of the left grate Adjust the griddle until it ...

Page 9: ...he grain Follow the cleaner instructions for cleaning the stainless steel surface OHDQHUV ZLWK R DOLF DFLG VXFK DV DU HHSHUV ULHQG 6RIW OHDQVHU ZLOO UHPRYH VXUIDFH UXVW WDUQLVK DQG VPDOO EOHPLVKHV 8VH RQO D OLTXLG FOHDQVHU IUHH RI JULW and rub in the direction of the brush lines with a damp soft sponge To inquire about purchasing cleaning products including stainless steel appliance cleaner or pol...

Page 10: ... caps and heads remember their size and location Replace them in the same location after cleaning Cleaning the Cooktop Cont CARE AND CLEANING Cleaning the Cooktop Round Burner 5RXQG XUQHU DS Removable Electrode 5RXQG XUQHU Head Multi Ring Burner Cap Cap Electrode XUQHU RFDWRU pins XUQHU base Electrode XUQHU KHDG XUQHU FDS 3LQ LQGHQWDWLRQV Gas on Glass Burner ...

Page 11: ...ampered flame Clogged or dirty burner ports or electrodes will not allow the burner to operate properly Replacing Surface Burners HIRUH replacing WKH EXUQHU FDSV KHDGV DQG RYDO KHDG cap assembly shake out excess water and allow them to dry thoroughly Replace burner heads in the correct locations according to size Ensure each cap is properly seated on the burner head as pictured below CAUTION Do no...

Page 12: ...up of household ammonia for several hours Afterward scrub grates with a plastic scouring pad soaked in hot soapy water Rinse well and dry Oven Cleaning Some models have grates that can be cleaned in a self cleaning oven If grates do NOT have rubber bumpers pads attached to the bottom of the grates they may be cleaned in the oven using the self clean cycle See your oven s Owner s Manual for specifi...

Page 13: ...urned on See the Installation Instructions that came with your cooktop A fuse in your home may be blown or the circuit breaker tripped Replace the fuse or reset the circuit breaker XUQHU SDUWV QRW UHSODFHG correctly See the Cleaning the Cooktop section The electrodes under the burners are soiled See the Cleaning the Cooktop section Cooktop is locked 8QORFN WKH FRRNWRS 6HH WKH 8VLQJ WKH RRNWRS VHFW...

Page 14: ...ed within 48 hours of delivery EXCLUSION OF IMPLIED WARRANTIES RXU VROH DQG H FOXVLYH UHPHG LV SURGXFW UHSDLU DV SURYLGHG LQ WKLV LPLWHG DUUDQW Q LPSOLHG ZDUUDQWLHV including the implied warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law This warranty is extended to the original purchaser and any succeeding owner for prod...

Page 15: ...improve your cooking and maintenance experiences Refer to the Consumer Support page for phone numbers and website information The following products and more are available Accessories Cleaning Supplies CitruShine Stainless Steel Wipes 6WDLQOHVV 6WHHO 3ROLVKLQJ ORWK HUDPD U WH XUQW 2Q UHDVH 5HPRYHU ...

Page 16: ...ices will still be there after your ZDUUDQW H SLUHV Q WKH 86 GEAppliances com ge service and support shop for extended service plans htm RU FDOO GXULQJ QRUPDO EXVLQHVV KRXUV In Canada GEAppliances ca en support purchase extended warranty RU FDOO Remote Connectivity For assistance with wireless network connectivity for models with remote enable visit our website at GEAppliances com ge connected app...

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