Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Refrigerator does not
Refrigerator in defrost cycle.
•
Wait about 30 minutes for defrost cycle to end.
operate
Either or both controls set to
OFF
.
•
Set the controls to a lower temperature setting.
Refrigerator is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Refrigerator is in showroom mode.
•
Unplug the refrigerator and plug it back in.
Vibration or rattling
Rollers need adjusting.
•
See
Rollers.
(slight vibration
is normal)
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
•
This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
•
Check to see if package is holding door open.
freezer require more
Hot weather or frequent
•
This is normal.
operating time. They
door openings.
start and stop often
Temperature controls
•
See
About the controls.
to maintain even
set at the coldest
temperatures.)
setting.
Refrigerator or freezer
Temperature control not set
•
See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent
•
Set the temperature control one step colder.
door openings.
See
About the controls.
Door left open.
•
Check to see if package is holding door open.
Frost or ice crystals
Door left open.
•
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between
Automatic energy saver
•
This helps prevent condensation on the outside.
refrigerator and freezer
system circulates warm
compartments
liquid around front edge
feels warm
of freezer compartment.
Automatic icemaker
Icemaker power switch
•
Set the power switch to the
ON
position.
does not work
is in the
OFF
position.
Water supply turned off or
•
See
Installing the water line.
not connected.
Freezer compartment
•
Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
•
Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
•
Turn off the icemaker, remove cubes, and turn the
icemaker back on.
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