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Troubleshooting
Problem
Possible causes
Solution
Video camera
won’t turn on
• Battery low
• Charge battery
Video camera
turns off suddenly
while in operation
• Battery is discharged
• Charge battery
Photo is blurred
• Camera is not steady
when pictures are
takens
• Suggest using a tripod
Can’t take photos
• Internal memory or
memory card is full
• The memory card is
not formatted
• Still in Playback mode
• Insert a new memory
card, or copy files to PC
and delete from memory
card
• Format the memory card
• Return to the shooting
mode
Can’t record video
• No memory card or
memory card is full
• Still in Playback mode
• Insert a new memory
card, or copy files to PC
and delete from memory
card
• Return to the shooting
mode