Problem
Possible Causes
What To Do
Dishes and flatware
Low inlet water temperature
•
Make sure inlet water temperature is correct (see page 8). Turn on
not clean
the hot water faucet nearest the dishwasher, let run until the water
temperature stops rising. Then start the dishwasher and turn off
the faucet. This insures the entering water is hot.
Water pressure is temporarily low
•
Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Air gap or disposer is clogged
•
Clean the air gap or flush the disposer.
Improper rack loading
•
Make sure large dishware does not block the detergent dispenser
or the wash arms. See the
Loading the dishwasher racks
section.
No air gap or high drain loop
•
Verify that you have an air gap or a high drain loop. Refer to
the Installation Instructions.
Spots and filming
•
Use
Jet-Dry
®
or
Cascade Crystal Clear
®
rinse agents to remove spots and
on glasses and
prevent new film buildup.
flatware
•
To remove stubborn spots and pre-existing film from glassware:
1
Remove all metal utensils from the dishwasher.
2
Do not add detergent.
3
Select the
POTS & PANS
cycle.
4
Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5
Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6
Close the door and allow to complete the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
Cloudiness on
Combination of soft water and
•
This is called
etching
and is permanent. To prevent this from happening,
glassware
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
Water temperature entering
•
This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Suds in the tub
Correct detergent
•
Use only automatic dishwasher detergents to avoid sudsing.
wasn’t used
Cascade
®
and
Electrasol
®
Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
•
To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher. Pump out water
by touching the
START/RESET
pad once; then 30 seconds later,
touch the
START/RESET
pad again. Repeat if necessary.
Rinse agent
•
Always wipe up rinse agent spills immediately.
was spilled
Error Messages
Possible Causes
What To Do
START/RESET status
You have pressed the
•
Press the
START/RESET
pad only when you want to restart the
indicator light flashing START/RESET
pad while the
dishwasher.
dishwasher is running. This will
cancel the cycle. The light will stop
flashing after the dishwasher drains
(about 90 seconds).
Dishwasher BEEPS
This is a reminder that your
•
Close and latch the door after opening it mid-cycle.
once every 30 seconds
dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Before you call for service…
ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit
ge.com
. You may not need to call for service.
13
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
