Consumer Support
Troubleshooting T
ips
Installation Instructions
Safety Instructions
Operating Instructions
Before you call for service…
Problem
Possible Causes
What To Do
Foods defrosting
Temperature control
•
Move the control to a temperature setting.
in
OFF
position.
Freezer is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open.
•
Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
Freezer temperature
Temperature control
•
See
About the operation of your freezer.
too cold
set too cold.
Moisture forms on
Not unusual during
•
Wipe surface dry.
outside of cabinet
periods of high humidity.
Interior light does
No power at outlet.
•
Replace fuse or reset the breaker.
not work
Freezer is unplugged.
•
Push the plug completely into the outlet.
(on some models)
Light bulb burned out.
•
Replace bulb.
Door/lid won’t fully
Legs need adjusting.
•
See
Preparing to install the freezer.
close by itself
Package holding door/lid open.
Slow starting time
Built-in overload protection.
after being off
Excessive frost
Door/lid left open.
•
Check to see if package is holding door/lid open.
buildup
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
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