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Consumer Support. 

GE Appliances Website

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, 
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts

” 

your questions, and so much more...

Schedule Service

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Expert GE repair service is only one step away from your door. Get on-line and schedule your service at 
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.

Real Life Design Studio

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GE supports the Universal Design concept—products, services and environments that can be used by 
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322). 

Extended Warranties

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Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. 
GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories 

ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or 
by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation. 

Contact Us

ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:  General Manager, Customer Relations

GE Appliances, Appliance Park
Louisville, KY 40225

Register Your Appliance

ge.com

Register your new appliance on-line—at your convenience!

Timely product registration will allow for

enhanced communication and prompt service under the terms of your warranty, should the need arise. 
You may also mail in the pre-printed registration card included in the packing material. 

Summary of Contents for FCM5DRWH

Page 1: ...ng 8 9 Defrosting Instructions 7 Features 5 6 Starting the Freezer 5 Installation Instructions Preparing to Install the Freezer 10 Troubleshooting Tips Before You Call For Service 11 12 Normal Operati...

Page 2: ...ce Unplug the freezer before cleaning making repairs or changing the light bulb NOTE We strongly recommend that any servicing be performed by a qualified individual Turning the control to the OFF posi...

Page 3: ...SPOSAL OF THE FREEZER When using electrical appliances basic safety precautions should be followed including the following Child entrapment and suffocation are not problems of the past Junked or aband...

Page 4: ...s a standard 2 prong wall outlet it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet The freezer should always be plugged into its own in...

Page 5: ...the temperature control is set at 4 Allow freezer to operate for at least four hours before placing food inside On models with a Temperature Monitor or High Temp Alarm Switch set the switch to the ON...

Page 6: ...The key for the spring loaded lock is automatically ejected key will not remain in lock in either the open or closed position Keep the key out of reach of children and away from the freezer Power On...

Page 7: ...etc Use towels and newspapers for insulation as needed With the door lid open use pans of hot water to speed loosening of frost Remove large pieces before they melt Chest models have a defrost water...

Page 8: ...Do not wipe the freezer with a soiled dishwashing cloth or wet towel Do not use scouring pads powdered cleaners bleach or cleaners containing bleach CAUTION Care should be taken in moving the freezer...

Page 9: ...an unheated house or room without damage to cabinet or mechanism Preparing to Move Disconnect the power cord plug from the wall outlet Remove foods defrost and clean the freezer Secure all loose item...

Page 10: ...go below 0 F or above 110 F because it will not maintain proper temperatures Be sure to install your freezer on a floor strong enough to support it when it is fully loaded The freezer must be solidly...

Page 11: ...r starts stops Door lid left open Check to see if package is holding door lid open too frequently Too frequent or too long door lid openings Temperature control See About the operation of your freezer...

Page 12: ...of your freezer ON position or has run for too long on some models Moisture forms on Not unusual during Wipe surface dry outside of cabinet periods of high humidity Interior light does No power at ou...

Page 13: ...tection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more...

Page 14: ...ere Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registrat...

Page 15: ...e warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific lega...

Page 16: ...nty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home S...

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