Troubleshooting Tips
12
BEFORE YOU CALL FOR SERVICE...
Problem
Possible Causes
What To Do
Foods defrosting
Temperature control
• Move the control to a temperature setting.
in
OFF
position.
Freezer is unplugged.
• Push the plug completely into the outlet.
The fuse is blown/circuit
• Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open.
• Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
Freezer temperature
Temperature control
• See
About the operation of your freezer.
too cold
set too cold.
Moisture forms on
Not unusual during
• Wipe surface dry.
outside of cabinet
periods of high humidity.
Interior light does
No power at outlet.
• Replace fuse or reset the breaker.
not work
Freezer is unplugged.
• Push the plug completely into the outlet.
Light bulb burned out.
• Replace bulb.
Door/lid won’t fully
Package holding door/lid open.
close by itself
Slow starting time
Built-in overload protection.
after being off
Excessive frost
Door/lid left open.
• Check to see if package is holding door/lid open.
buildup
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
NOTE:
Do not return the freezer to the store where you purchased it. The freezer is eligible for in-home
service. For warranty service, contact GE Distributor locally.
