Customer Ser
vice
Tr
oubleshooting T
ips
Operating Instr
uctions
Safety Instr
uctions
Installation Instr
uctions
11
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Freezer does not
Temperature control
•
Move the control to a temperature setting.
operate or Power-On
in
OFF
position.
Light is not on
Freezer is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Freezer starts
Door/lid left open.
•
Check to see if package is holding door/lid open.
too frequently
Too frequent or too long
door/lid openings.
Temperature control
•
See
About the operation of your freezer.
set too cold.
Freezer operates
Door/lid left open.
•
Check to see if package is holding door/lid open.
too long
Too frequent or too long
door/lid openings.
Temperature control
•
See
About the operation of your freezer.
set too cold.
Inadequate air circulation
•
See
Preparing to install the freezer.
space around cabinet.
Noisy operation
Floor may be weak, causing
•
Placing 2 X 4’s (51 mm X 102 mm) under the length of
or cabinet vibrates
freezer to vibrate when
the freezer will help support it and may reduce vibration.
compressor is on.
Cabinet is not positioned
•
Adjust legs. See
Preparing to install the freezer.
Or use
solidly on floor.
shims for uneven floor.
Freezer temperature
Door/lid left open.
•
Check to see if package is holding door/lid open.
too warm
Too frequent or too long
door/lid openings.
Foods defrosting
Temperature control
•
Move the control to a temperature setting.
in
OFF
position.
Freezer is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open.
•
Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
