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16

Service Telephone Numbers

GE Answer Center

®

In the U.S.: 800.626.2000; In Canada: 1-800-361-3400

The GE Answer Center® is open 24 hours a day, 7 days a week. 

In Canada, 

contact: Manager, Consumer Relations, Camco Inc., Suite 310, 1 Factory Lane,

Moncton, N.B. E1C 9M3.

In-Home Repair Service

In the U.S.: 800-432-2737; In Canada: 1-800-361-3400

Expert GE repair service is only a phone call away. 

Special Needs Service

In the U.S.: 800.626.2000

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons 
with limited mobility. 

In the U.S., call 800-TDD-GEAC (800-833-4322). 

In Canada, 

contact: Manager, Consumer Relations, Camco Inc., Suite 310, 1 Factory Lane,

Moncton, N.B. E1C 9M3.

Service Contracts 

In the U.S.: 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a 
substantial discount. GE Consumer Service will still be there after your warranty expires. 

In Canada, 

call 1-800-461-3636.

Parts and Accessories 

In the U.S.: 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly 
to their homes (VISA, MasterCard and Discover cards are accepted). 

Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation. 

Customers 

in Canada 

should consult the yellow pages for the nearest Camco service center.

Service Satisfaction 

If you are not satisfied with the service you receive from GE: 

First,

contact the people who serviced your appliance. 

Next,

if you are still not pleased, 

in the U.S., 

write all the details—including your phone number—

to: Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225; or, 

in Canada, 

to Director, Consumer Relations, Camco Inc., Suite 310, 1 Factory Lane, Moncton,

N.B. E1C 9M3.

Finally ,

if your problem is still not resolved, write Major Appliance Consumer Action Program,

20 North Wacker Drive, Chicago, IL 60606 (U.S. only).

Summary of Contents for FUM12

Page 1: ...627P001 Pub No 49 6952 216572700 CG 11 97 Upright Manual Defrost Models FUM12 FUM14 FUM17 FUM21 Upright No Frost Models FUF14 FUF17 FUF20 Chest Manual Defrost Models FCM5 FCM7 FCM9 FCM15 FCM20 FCM25 O...

Page 2: ...er Service Product Registration For Customers in the U S 13 Warranty 15 Service Telephone Numbers 16 Product Registration For Customers in Canada 17 FOR YOUR RECORDS Write the model and serial numbers...

Page 3: ...tly low temperatures in the freezer to freeze recommended quantities of food Caution should be used when removing the door of a freezer Particular caution should be used when removing the lid of a Che...

Page 4: ...p plug firmly and pull straight out from the outlet Repair or replace immediately all power cords that have become frayed or otherwise damaged Do not use a cord that shows cracks or abrasion damage al...

Page 5: ...An ON OFF switch allows the temperature alarm to be deactivated if desired The freezer is shipped with the switch in the OFF position After the freezer has run long enough to lower the temperature yo...

Page 6: ...ping Remove and discard the spacers Small objects are a choke hazard to children Refrigerated Cabinet Shelves on some models These shelves contain cooling coils to freeze foods quickly and allow cold...

Page 7: ...ch carry the defrost water out from the freezer Remove the base grille then remove the drain plug and let the defrost water drain into a pan To remove the base grille on some models remove the two scr...

Page 8: ...Inside Clean the inside of your freezer at least once a year We recommend that the freezer be unplugged before cleaning If this is not practical wring excess moisture out of sponge or cloth when clea...

Page 9: ...se or room without damage to cabinet or mechanism Preparing to Move Disconnect the power cord plug from the wall outlet Remove foods defrost on Manual Defrost models and clean the freezer Secure all l...

Page 10: ...r is damp or moist place 2 X 4 s 51 mm X 102 mm under its entire length to assure adequate support Clearances On all models allow 3 76 mm on top back and sides for proper air circulation Adjustable Le...

Page 11: ...olding door lid open too long Too frequent or too long door lid openings Temperature control See About the operation of your freezer set too cold Inadequate air circulation See Preparing to install th...

Page 12: ...et too cold Moisture forms on Not unusual during Wipe surface dry outside of cabinet periods of high humidity Interior light does No power at outlet Replace fuse or reset the breaker not work Freezer...

Page 13: ...tection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more...

Page 14: ...nt Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registrati...

Page 15: ...lage to a Factory Service Center an authorized Customer Care servicer or the dealer from whom the freezer was purchased Service trips to your home to teach you how to use the product Improper installa...

Page 16: ...ations Camco Inc Suite 310 1 Factory Lane Moncton N B E1C 9M3 Service Contracts In the U S 800 626 2224 Purchase a GE service contract while your warranty is still in effect and you ll receive a subst...

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