GE G190, Owner'S Manual

Before you call for service…

PERFORMANCE

 (cont.) 

Possible Causes

What To Do

Pilling

Result of normal wear on poly-

  • While this is not caused by the washer, you can slow the  

cotton blends and fuzzy fabrics

   pilling process by washing garments inside out.

Snags, holes, tears, rips

Pins, snaps, hooks, sharp

• Fasten snaps, hooks, buttons and zippers.

or excessive wear

buttons, belt buckles, 

• Remove loose items like pins, objects in pockets and 

zippers and sharp objects 

sharp 

buttons.

left in pockets

• Turn knits (which snag easily) inside out.

Undiluted chlorine bleach

• Check bleach package instructions for proper amount.

• Never add undiluted bleach to wash or allow clothes to 

  come in contact with undiluted bleach.

Chemicals like hair bleach or

  • Rinse items that may have chemicals on them before  

dye, permanent wave solution

   washing.

Wrinkling

 Improper 

sorting

• Avoid mixing heavy items (like work clothes) with light items 

(like 

blouses).

• Try a fabric softener.

Overloading or incorrec

t • 

Loosely load clothes in the washer basket. 

water level

Incorrect wash and

• Match Cycle selection to the type of fabric you are washing 

dry cycles

  (especially for easy care loads).

Repeated washing in

• Wash in warm or cold water. 

water that is too hot

SOUNDS Possible 

Causes 

Reason

“Metallic clicking”

Shifter mechanism is 

• The drive system will engage at the start of agitate and  

engaging or disengaging

  disengage when agitate is complete. This occurs multiple 

  times during the wash.

Back and forth “swoosh”

  Electric motor reversing 

• This machine has a drive system that doesn’t use gears.  

or light “clicking” sound

direction

  This sound is the motor rotating back and forth to clean  

during agitate

your 

laundry.

Quick short agitation

 Clothing 

redistribution

• At the end of agitate, the motor makes short agitation strokes  

sounds at end of agitate

  to redistribute the load.

“Click” when water

Relay switch

• The relay makes a click sound when activated. The water 

stops filling

  level activates the relay and stops filling.

“Clicking” behind Control

 Automatic 

Temperature 

• Two valves mix cold and hot water. The “clicking” is when either  

Panel during fill

 Control 

Valve

  valve turns on or off to raise or lower the fill water temperature.

Water flow changes

 Automatic 

Temperature 

• Two valves mix cold and hot water. The flow changes when either  

during fill

 Control 

Valve

  valve turns on or off to raise or lower the fill water temperature.

Motor “whining up” or

Motor ramping up/down

• The motor will speed up incrementally during the spin cycle.  

“coasting down” in spin

during spin cycle

  When spin is complete, it will coast until it stops.

“Humming”

Water drain pump

• The drain pump will make a humming sound when pumping 

  out water after agitation stops and continue until spin is complete.

“Gurgling”

Water drain pump

• When the pump starts drawing in air, It starts to gurgle.  

  The washer should then begin spinning and the sound will  

  continue until it is done spinning.

Water “swishing”

This is normal

•   This washer uses a infusor wash action. Water swishing while   the 

unit is agitating is normal, especially with smaller loads.

Washer is noisy

Washer is uneven

•  To level the front of the washer, adjust the front leveling legs by 

rotating the individual leg in the proper direction for up or down. 

To level the back of the washer, lift the back of the machine 

4” (11 cm) and set down.

Shipping rod is still assembled

  • To remove the shipping rod from the washer, pull the yellow tag 

in the unit

  and remove the attached rod from the bottom right hand side of 

the 

washer.

12

Troubleshooting Tips