Before you call for service…
Problem
Possible Causes
What To Do
Refrigerator does not
Refrigerator in defrost cycle.
•
Wait about 30 minutes for defrost cycle to end.
operate
Refrigerator is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Leveling legs need adjusting.
•
See
Level the Refrigerator
.
(slight vibration
is normal)
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
•
This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
•
Check to see if package is holding door open.
freezer require more
Hot weather or frequent
•
This is normal.
operating time. They
door openings.
start and stop ofte
Temperature control
•
See
About the controls
.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser need
•
See
Care and cleaning
.
cleaning.
TurboFreeze function has been
•
This is normal when the TurboFreeze function is
activated.
activated. See
About TurboFreeze
for more information.
Refrigerator or freezer
Temperature controls not set
•
See
About the controls
.
compartment too warm
cold enough.
Warm weather or frequent
•
Set the temperature control one step colder.
door openings.
See
About the controls
Door left open.
•
Check to see if package is holding door open.
Frost or ice crystals
Door left open.
•
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Ice cubes have
Food transmitting odor/taste
•
Wrap foods well.
odor/taste
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning
.
needs cleaning.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Freezer control not set
•
See
About the controls
.
cold enough.
Refrigerator has odor
Foods transmitting
•
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
•
See
Care and cleaning
.
Consumer S
uppor
t
Tr
oubleshooting Tips
Operating Instructions
Safety Instructions
Installation
Instructions
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
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