Before you call for service...
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for
service.
Problem
Possible Causes
What To Do
Refrigerator does not
operate
Control in
OFF
position.
Move the control to a temperature
setting.
Refrigerator is unplugged.
Push the plug completely into the
outlet.
The fuse is blown/circuit
breaker is tripped.
Replace fuse or reset the
breaker.
Vibration or rattling
(slight vibration is
normal)
Front leveling legs need
adjusting.
See
Leveling Legs.
Motor operates for
long periods or
cycles
Normal when refrigerator is
first plugged in.
Wait 24 hours for the refrigerator
to completely cool down.
Often occurs when large
amounts of food are placed in
refrigerator.
This is normal.
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Check to see if package is
holding door open.
Hot weather or frequent door
openings.
This is normal.
Temperature control set at
the coldest setting.
See
About the control
.
Refrigerator too warm
Temperature control not set
cold enough.
See About the control.
Warm weather or frequent
door openings.
Set the temperature control
one step colder. See About the
control.
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Check to see if package is
holding door open.
Refrigerator has odor
Foods transmitting odor to
refrigerator.
Foods with strong odors should
be tightly wrapped.
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three months.
Interior needs cleaning.
See
Care and cleaning.
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cleaning.
See
Care and cleaning.
Moisture forms on
outside of refrigerator
Not unusual during periods of
high humidity.
Wipe surface dry.
Moisture collects
inside (in humid
weather, air carries
moisture into
refrigerator when
door is opened)
Too frequent or too long door
openings
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