GE GFWS2500, Technical Service Manual

Page 1: ...Service Guide October 2014 Louisville Built Front Load Washer GFWS2500 GFWS2505 GFWS2600 GFWS2605 GHWS3600 GHWS3605 GFWS3700 GFWS3705 GFWR4800 GFWR4805 31 9236 GE Appliances Lighting General Electric...

Page 2: ...ag out Standard requirements controlling and maintain ing a zero energy state To perform necessary live power electrical diagnostics electrical safety personal protective equipment PPE and barriers mu...

Page 3: ...sumer Mode Navigation 25 Consumer Mode Exit 25 Fault Codes 26 Faults 1 9 26 Faults A 11 27 Faults 12 CB 28 Faults CC D4 29 Faults D5 E8 30 Electronic Board Pin Outs 31 Component Locator Views 34 Top P...

Page 4: ...me Removal 38 Door Glass 39 Door Glass Removal 39 Door Hinge 39 Door Hinge Removal 39 Door Handle 40 Door Handle Removal 40 Door Cover 40 Door Cover Removal 40 Door Cover Protect 40 Door Cover Protect...

Page 5: ...oval 51 Inner Tub 53 Inner Tub Removal 53 Balance Ring 53 Balance Ring Removal 53 Ba e 54 Ba e Removal 54 Rear Tub 55 Rear Tub Removal 55 Drive System 56 Rotor 56 Rotor Removal 56 Stator 56 Stator Str...

Page 6: ...Assembly Strip Circuit 64 Diverter Motor Assembly Tests 64 Diverter Motor Assembly Diagnostics 64 Diverter Motor Assembly Removal 65 Wash System 66 Drain Pump 66 Drain Pump Strip Circuit 66 Drain Pum...

Page 7: ...ano Type Safety Glasses Prescription Safety Glasses Safety Glasses must be ANSI Z87 1 2003 compliant Brazing Glasses WARNING Prior to disassembly of the front load washer to access components GE Facto...

Page 8: ...tor and contains the relays used to operate loads Inverter Controlled Direct Drive Motor Rotor Stator Hall Sensor Dual Balance Rings Front Balance Ring Rear Balance Ring Some Models have the following...

Page 9: ...l number identify the month and year of manufacture The letter desig nating the year repeats every 12 years Example SD123456S September 2014 A JAN D FEB F MAR G APR H MAY L JUN M JUL R AUG S SEP T OCT...

Page 10: ...N A Stator 3 Phase DC 16 6 per phase N A N A Thermistor 5 VDC See Thermistor Chart N A See Chart Below Tub Lamp 3 1 VDC N A N A N A Water Valve 120 VAC 1 k N A N A Resistance Temperature 36 5 k 32 F 1...

Page 11: ...Small flat head screwdriver 2 Phillips head screwdriver 1 4 Nut driver 5 16 Nut driver T20 Torx T25 Torx Hose clamp pliers Slip joint pliers Side cutter pliers 3 8 socket 1 2 socket 9 16 socket 10mm...

Page 12: ...e Floor Type per the table below Display Floor Type F0 Default F1 Concrete Floor F2 Second Floor all surface types F3 First Floor Tile surface F4 First Floor Linoleum surface F5 First Floor wood surfa...

Page 13: ...et wrench to install the 4 washer mounting bolts through the pedestal and into the unit do not tighten 3 Slide the pedestal toward the unit until it is aligned front to back Use a 9 16 in socket wrenc...

Page 14: ...Throughout this manual features and appearance may vary depending on model Models GFWR4805 GFWR4800 Models GFWS3705 GFWS3700 GHWS3605 GHWS3600 Models GFWR2705 GFWR2700 Product Operation...

Page 15: ...n to clean the load Normal Mixed Loads For heavily to lightly soiled colorfast cottons household linens work and play clothes Whites For heavily to lightly soiled white laundry work and play clothes B...

Page 16: ...fore the main wash PreWash must be selected prior to pressing Start The PreWash feature will fill the washer adding the prewash detergent tumble the clothes drain and spin Then the washer will run the...

Page 17: ...of rinses the cycle will use To change the rinse option press Rinse until you have reached the desired setting On some models you can choose between Normal Extra Max a third rinse and no rinse In orde...

Page 18: ...s the Start button to start the cycle 14 Add A Garment On Some Models If you need to add a garment after the cycle has started press the Add a Garment button and the unit will unlock the door allowing...

Page 19: ...ime accordingly Load Examples Work Wear Linens Mixed Loads Delicates Speed Wash 4 Jeans 5 Work Wear Shirts 5 Work Wear Pants 2 Bath Sheets 10 Bath Towels 12 Washcloths 7 Hand Towels 2 Terrycloth Bath...

Page 20: ...Ext Rinse key then press and release the Delay Wash key Models with Rinse key Press and release the Rinse key then press and release the Delay Wash key then press and release the Rinse key then press...

Page 21: ...are version of the UI software is displayed in the display for 1 second and the Extra Heavy LED is on Minor software version of the UI software is displayed in the display for 1 second and the Heavy L...

Page 22: ...bleach position has been reached the control will turn on the cold water valve Pressing Start again will restart the test Test 09 Inverter Software Version Press the Start key to begin the test Major...

Page 23: ...test If water is present at the start of the test the tub will be drained to empty Hot and cold water valves are energized and the pressure sensor frequency is displayed in the display with 1 decimal...

Page 24: ...leared in Test 22 Test 22 Clear Fault Codes Press the Start key to begin the test If error codes are present Er will be displayed in the display If no error codes are present will be displayed in the...

Page 25: ...low the main water level the recirculation pump will de energized Test 27 Overnight Dry Fan Test Press the Start key to begin the test The door locks the overnight dry fan is energized and onr is disp...

Page 26: ...aking too long to stop spinning Clothing load too heavy Hall Sensor 6 Dispenser Timeout Dispenser does not reach target within 100 seconds Diverter motor and wiring UI Board 7 Stuck Key Keys not opera...

Page 27: ...e wiring between the IMC and UI boards If still no operation replace IMC Inverter Machine Control E Door Open While the unit was running the door was detected as open Ensure proper loading Unbalanced...

Page 28: ...sensor value is 47 hz or 35 hz Replace pressure sensor Replace IMC board 6A Thermistor Open Thermistor resistance too high Check for open thermistor harness Check thermistor resistance Replace thermi...

Page 29: ...from 30 seconds Attempt to operate a Drain and Spin cycle Enter Service Mode and check that fault has cleared Check harness and motor connections If fault persists or unit does not spin replace IMC I...

Page 30: ...30 seconds Attempt to operate Drain and Spin cycle Enter Service Mode and check that fault has cleared If fault persists or unit does not spin replace IMC Inverter Machine Control E8 Motor Over temp...

Page 31: ...n 5 Not Used IMC J101 pin 6 Neutral connection to Door Lock Drain Pump and Recirculation Pump IMC J803 pin 1 Not Used IMC J803 pin 2 Not Used IMC J803 pin 3 Switched line voltage to Heater IMC J701 pi...

Page 32: ...sor input to IMC board IMC J501 pin 11 Flow Meter input to IMC board IMC J501 pin 12 5 VDC supply to Pressure Sensor IMC J501 pin 13 12 VDC supply to Flow Meter IMC J603 pin 1 DC GND to UI board IMC J...

Page 33: ...from IMC board UI J201 pin 2 Comm Line UI J201 pin 3 7 5 VDC from IMC board UI J201 pin 4 Not Used UI J201 pin 5 DC GND from IMC board UI J201 pin 6 DC GND to RJ45 board UI J201 pin 7 Comm Line UI J2...

Page 34: ...nt Locator Views Drain Clean Out Cover Location Door Lock Assembly Location UI Board Location Tub Lamp Location Riser Location Control Panel Assembly Location Top Panel Location Front Panel Location F...

Page 35: ...r Assembly Location RJ45 Board Location Overnight Dry Fan Location IMC Board Location Pressure Sensor Location Top Counterweight Location Water Valve Assembly Location Diverter Motor Assembly Location...

Page 36: ...ater Location Thermistor Location Thermistor Connector Rotor Location Stator Location Hall Sensor Location RJ45 Connection Location Main Fill Hose Location Vent Location Under Rotor Under Stator Rear...

Page 37: ...ation Door Exploded View Door Striker Location Door Cover Protect Location Door Frame Location Door Hinge Location Door Hinge Cover Location Door Glass Location Door Cover Location Front Gasket Clamp...

Page 38: ...screws 2 Lift door up slightly to disengage the door assembly holding screw from the front panel slot then pull door assembly forward Holding Screw Front Panel Slot Door Frame Location See Door Frame...

Page 39: ...ss to remove Note When reinstalling the door use locators shown above to properly align the door Door Hinge Hinge Bushing Hinge Bushing Hinge Bushing Hinge Bushing Support Screw Location See Door Hing...

Page 40: ...Push the handle toward the outside of the door frame while working the clips through the frame Clip Clip Clip Clip Clip 1 4 Hex If Present 1 4 Hex If Present Door Cover Location See Door Cover Locatio...

Page 41: ...oid from IMC J701 5 when the door is locked or unlocked Door Position Detection When the door switch is closed neutral is present at IMC J701 5 indicating that the door is closed When the door switch...

Page 42: ...d at the bottom of the gasket that allows water trapped in the gasket to drain back into the tub When reinstalling the gasket these holes must line up with the holes in the front tub Tub Gasket Remova...

Page 43: ...the on time of the lamp to a maximum of 5 minutes Pressing the Light button will reenergize the lamp and restart the 5 timer Note Tub lamp leads cannot be removed from the lamp The lamp harness is pa...

Page 44: ...Voltage 1 12 VDC Operating Voltage 2 7 5 VDC COMM Voltage Pulsating DC Location See UI Board Location on page 34 The UI User Interface board provides a means of communication between the washer and t...

Page 45: ...board b If both voltages are present go to step 3 3 Check for 12 VDC between UI J201 pins 1 5 and 7 5 VDC between UI J201 pins 3 5 a If either voltage is not present check wiring between the UI board...

Page 46: ...C Lift up the outside of the button tree then pivot it up until it disengages the inside clips Outside Inside Clip Inside Clip Button Tree D Lift button tree to remove no clips used Button Tree D Butt...

Page 47: ...ins 2 3 a If 120 VAC is present go to step 2 b If 120 VAC is not present check house supply voltage 2 Check for 12 VDC between IMC J603 pins 1 4 and 7 5 VDC at IMC J603 pins 1 3 a If both voltages are...

Page 48: ...on the IMC board and supplied to the RJ45 board through the UI board RJ45 Board Strip Circuit IMC J101 3 IMC J101 2 L1 N IMC J103 4 IMC J103 3 IMC J103 2 IMC J103 1 DC GND COMM 7 5 VDC 12 VDC RJ45 J20...

Page 49: ...et Front Panel Location See Front Panel Location on page 34 Front Panel Removal 1 Remove the control panel See Control Panel Removal 2 To Reduce weight remove the door assembly See Door Assembly Remov...

Page 50: ...1 4 Hex 1 4 Hex 9 Lift the front panel slightly upward and pull for ward to remove Rear Panel Rear Panel Removal 1 Disconnect power and water supply to unit 2 Remove the nineteen 1 4 hex head rear pa...

Page 51: ...ove rear panel See Rear Panel Removal 5 Lay unit on its side and remove the four riser mounting bolts 9 16 Hex 9 16 Hex 9 16 Hex 9 16 Hex Front Tub Front Tub Overnight Dry Filter O RIng Seal Location...

Page 52: ...n hose if present out of the wire ties on the front brace and set front brace aside Recirculation Pump Hose Glass Clean Hose 10 Remove the counterweights 11 Remove the dispenser assembly See Dispenser...

Page 53: ...e felt on the wash basket and clothing Silicone residue can be removed by cleaning with soap and water and running the basket clean cycle The washer will also make a loud rattling noise and have exces...

Page 54: ...completed Ba e Removal 1 Disconnect power to unit 2 Remove the control panel See Control Panel Removal 3 Remove the top panel See Top Panel Removal 4 For overnight dry models loosen the 5 16 overnigh...

Page 55: ...er Assembly 5 Remove the inner tub See Inner Tub Removal 6 Remove the back cover See Back Cover Removal 7 Remove the rotor See Rotor Removal 8 Remove the stator See Stator Removal 9 Remove the hall se...

Page 56: ...housing and verify rotor is not out of round Rotor Removal 1 Disconnect power to the unit 2 Remove the rear panel See Rear Panel Removal 3 Remove the 1 2 standard thread rotor bolt and pull rotor for...

Page 57: ...6 Stator Removal 1 Disconnect power to the unit 2 Remove the rear panel See Rear Panel Remov al 3 Remove the 1 2 standard thread rotor nut and pull the rotor forward Note The rotor is hard to remove b...

Page 58: ...1 2 IMC J1001 1 Hall Sensor IMC J1001 3 IMC J1001 2 IMC J1001 4 IMC J1001 5 1 2 5 6 4 Hall Sensor Tests 1 Remove the door striker and insert it into the door lock assembly 2 Enter service mode and sel...

Page 59: ...ded magnets Water flow causes the paddle to rotate As the paddle rotates the magnets of the paddle interact with the hall senor which generates a pulse train to the IMC board Water Valve Strip Circuit...

Page 60: ...et 0 4 43 68 Hz Steam Set 0 43 45 Hz Foam Reset 68 43 02 Hz Foam Set 1 47 42 54 Hz Main Reset 1 86 42 30 Hz Main Set 2 85 41 71 Hz Door Drain Reset 4 72 40 57 Hz Door Drain Set 5 47 40 11 Hz Overflow...

Page 61: ...n Test 13 3 Verify heater operation by watching the thermis tor temperature on the display Heater Diagnostics 1 Operate the heater in service mode 2 Check current draw on the wire connected to IMC J80...

Page 62: ...ove thermistor Note When reinstalling the thermistor ensure the thermistor O Ring is in place Dispenser Assembly Flow Restricter O Ring Location See Dispenser Assembly Location on page 35 The dispense...

Page 63: ...p panel See Top Panel Removal 5 Remove the four 1 4 dispenser body screws 1 4 Hex 1 4 Hex 1 4 Hex 1 4 Hex 6 Bend the four vent tube embosses as shown below 7 Using a large flat blade screwdriver pry t...

Page 64: ...begin the test The dispenser will move to the pre wash compart ment pdt will be displayed and the cold water valve will be energized b Each successive press of the Start key will ad vance the dispense...

Page 65: ...a constant 5 VDC or 0 VDC re place the diverter assembly Diverter Motor Assembly Removal 1 Disconnect power to the unit 2 Remove the control panel See Control Panel Removal 3 Disconnect the diverter m...

Page 66: ...draw is detected and water is not draining check for foreign material in pump and pump filter b If no current draw is detected go to step 2 6 Check for 120 VAC between IMC J701 4 and IMC J101 2 a If 1...

Page 67: ...ion Pump Drain Pump Recirculation pump operation is controlled by a relay on the IMC board Recirculation pump opera tion is monitored by the IMC through the pressure sensor Before the recirculation pu...

Page 68: ...intended for smaller loads only and is not available on all cycles Choose a cycle that allows this feature then press the Overnight Dry button the overnight dry LED will light up Press Start and the...

Page 69: ...69 1 4 Hex 1 4 Hex OND Hose Tab OND Hose Tab 7 Remove fan and housing from rear brace and pull the fan motor out of fan housing...

Page 70: ...n Line Connector On Some Models Vcc Hall B 20 Yellow 20 Red 20 Orange 20 Navy 20 Brown Stator Hall Sensor 1 3 2 1 4 6 5 2 3 18 Red 18 Navy 18 Yellow Motor Cable Shield Wire J 603 8 7 6 5 4 3 2 1 J 602...

Page 71: ...sembly 41 Door Lock Assembly Diagnostics 41 Door Lock Assembly Removal 42 Door Lock Assembly Strip Circuit 41 Door Lock Assembly Tests 41 Drain Pump 66 Drain Pump Diagnostics 66 Drain Pump Removal 66...

Page 72: ...Mode 20 Service Mode Entry 20 Service Mode Exit 20 Service Mode Tests 21 Stator 56 Stator Diagnostics 57 Stator Removal 57 Stator Strip Circuit 57 Thermistor 62 Thermistor Chart 62 Thermistor Removal...