GE GTD65EBSJWS, Owner'S Manual

14

Before you call for service…

Problem 

Possible Causes 

What To Do

Small amount of water 

Inadequate load size for steam

•  If using the 

Steam Dewrinkle

 cycle, manually reduce  

on floor in front of dryer

cycle selected, excess steam

  time. If using the 

Steam Refresh

 cycle, add more  

condenses inside cabinet and

garments 

to 

the 

load. 

leaks out

Water on floor in back

Loose water hose connection to

• 

Tighten 

connection. 

of dryer

valve

Hose missing rubber washer at 

  •  Install rubber washer provided with hose. 

connection with valve

Water drips from door 

Steam condenses on inner door

• 

This 

is 

normal.      

when opened after

a Steam Cycle
Cannot see steam at 

Steam released at different 

• 

This 

is 

normal.      

beginning of cycle

time in cycle

Cannot see steam at any

The steam nozzle might be 

 • 

Call 

800.GE.CARES

 to order nozzle replacement kit  

time during the cycle

clogged with debris from your

WE25M71

 or to request a service technician to replace this  

water supply

   for you.

Garments still wrinkled 

Too many garments

•  Load fewer garments; manually increase time.   

after steam cycle
Dryer continues to 

Extended/Dewrinkle Tumble

 • 

Ensure 

Extended/Dewrinkle Tumble

 option is not selected.  

tumble after display 

was selected

For 

the 

Steam Refresh

 cycle, 

Extended/Dewrinkle Tumble

says complete

  will automatically be turned on and cannot be turned off.

Garments are wet after

Lint filter not clean

• 

Clean 

lint 

filter      

Steam cycle

Load is children/infant garments

 • Use 

the 

Steam Refresh

 cycle.

No numbers displayed

Dryer is continuously

•  This is normal. When the dryer senses a low level of  

during cycle, only lights

monitoring the amount of 

  moisture in the load, the dryer will display the dry time 

moisture in the clothes

remaining.

Time Remaining 

The estimated time may change

   •  This is normal. 

jumped to a 

when a smaller load than usual

lower number

is drying

Dryer is running but 

The Extended/Dewrinkle

•  This is normal. During 

Extended/Dewrinkle Tumble

, the  

00 is displayed in  

Tumble option was chosen

  time remaining is not displayed. The extended tumbling  

Time Remaining 

  option lasts approximately 60 minutes; dewrinkle 60 minutes.

Clothes are still wet

The door was opened mid-cycle. 

  •  A dry cycle must be re-selected each time a new load 

and dryer shuts off 

The load was then removed from

    is put in. 

after a short time

the dryer and a new load put in

without selecting a new cycle

Small load

•  When drying 3 items or less, choose 

Speed Dry 

or  

Timed Dry

.

Load was already dry except 

 • 

Choose 

Speed Dry 

or 

Timed Dry 

to dry damp collars  

for collars and waistbands

  and waistbands. In the future, when drying a load with 

  collars and waistbands, choose 

More Dry

.

Dryer is not level

•  Move dryer to an even floor space or adjust leveling legs  

  as necessary until even.