25
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
ge.com
Problem
Possible Causes
What To Do
Ice cubes have
Ice storage bin needs cleaning.
•
Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
•
Wrap foods well.
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning.
needs cleaning.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Temperature control not set
•
See
About the controls.
cold enough.
No ice cube
Supply line or shutoff
•
Call a plumber.
production
valve is clogged.
Refrigerator has odor
Foods transmitting
•
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
•
See
Care and cleaning.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does
No power at outlet.
•
Replace fuse or reset the breaker.
not work
Light bulb burned out.
•
See
Replacing the light bulbs.
Hot air from bottom
Normal air flow cooling
of refrigerator
motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings are
sensitive and will discolor
at these normal and
safe temperatures.
Food freezing in
Food too close to air vent.
•
Move the food away from the air vent (near the controls).
the refrigerator
Refrigerator control is set
•
Move the refrigerator control to a warmer temperature.
too cold.
Door does not close
Rollers need adjusting.
•
See
Rollers.
by itself
Orange glow in
Defrost heater is on.
•
This is normal.
the freezer