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Service trips to your home to teach you how to use 

the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or

used for other than the intended purpose or used

commercially.
Replacement of house fuses or resetting of circuit breakers.
Products which are not defective or broken, or which are 

working as described in the Owner’s Manual.

Damage to the product caused by accident, fire, floods

or acts of God.
Incidental or consequential damage caused by possible

defects with this appliance.
Defects or damage due to operation in freezing 

temperatures.
Damage caused after delivery.
Product not accessible to provide required service.

What Is Not Covered:

GE Appliances Washer Warranty.

Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,

are limited to two years or the shortest period allowed by law.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE

Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE

improve its products by providing GE with information on your appliance. If you do not want your appliance

data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.

In Canada:

This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for 

home use within Canada. If the product is located in an area where service by a GE Authorized Servicer is not available, 

you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you 

specific legal rights, and you may also have other rights which vary from province to province. To know what your legal 

rights are, consult your local or provincial consumer affairs office.

Warrantor: MC COMMERCIAL INC., BURLINGTON, ON L7R 5B6

All warranty service provided by our Factory Service Centers, or an 

authorized Customer Care

®

technician. To schedule service, in

Canada, visit GEAppliances.ca or call 1.800.561.3344 
Please have serial number and model number available when calling

for service.

Staple your receipt here. 

Proof of the original purchase 

date is needed to obtain 

service under the warranty.

For The Period Of:  We Will Replace:

One Year

Any factory specified part

of the washer which fails due to a defect in materials or workmanship. 

From the date of the 

During this 

limited one year warranty

, we will also provide,

free of charge

, all labor and related

original purchase 

service to replace the defective part. 

*One year warranty only applies to Canada, for the rest of the countries one year warranty applies

*One year warranty only applies to Canada, for the rest of the countries one year warranty applies

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Summary of Contents for GTW223

Page 1: ... 18 Troubleshooting Tips 19 24 Consumer Support Consumer Help Indicator 10 Consumer Support 26 Parts and Accessories 3 26 Warranty 25 Printed in Mexico Write the model and serial numbers here Model _____________ Serial ______________ You can find them under the lid of the washer Owner s Manual Installation Instructions English Français Español GTW223 GTW331 GTW451 GTW490 GTW550 GTW580 233D2527P004...

Page 2: ...ystem that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable DO NOT smoke or use an open flame during this time DO NOT allow children to play...

Page 3: ...d These hoses are manufactured and tested to meet GE specifications GEstronglyrecommends the use of new water supply hoses Hoses degrade over time and need to be replaced every5 yearsto reduce the risk of hose failures and water damage Parts and Accessories Order on line at www geappliances ca today 24 hours a day or by phone at 1 800 661 1616 during normal business hours Part Number Accessory WW0...

Page 4: ...ash cycle s n o i t p o h s a w t c e l e S including Deep Rinse option Not all features are on all models when using fabric softener Select options Press Start r e n e t f o s c i r b a f d d A to the fabric softener dispenser Not all features are on all models see page 12 e h t d d A manufacturer s recommended amount of detergent GE recommends the use of High Efficiency detergents such as he in ...

Page 5: ...D 5 GEAppliances ca B A C C E E GTW490 D B A C C E GTW451 B A C C GTW331 D GTW223 D C B A ...

Page 6: ...l models Add he detergent to the bottom of the basket and fabric softener to the dispenser Not all features are on all models prior to loading clothes Loosely load items in the washer basket Overloading may negatively impact wash performance Adjust the load size accordingly Make the load selection Precise Fill Not all features are on all models t c e l e s y c n e i c i f f e l a m i t p o d n a e...

Page 7: ...ep Fill Auto Soak Deep Rinse 2nd Rinse Wash period tailored to care for casual clothes and office wear items Incorporates multi stage fills and wash periods to provide optimal fabric care Lingerie and special care fabrics with light soil Delicates Hot Warm Colors Cool Cold Tap Cold Ex Heavy Heavy Normal Light Ex Light Max Extra Normal Stain PreTreat Guide Deep Fill Auto Soak Deep Rinse 2nd Rinse U...

Page 8: ...ium to light soil Use the Heavy Duty cycle for heavily soiled work jeans Sturdy fabrics with heavy to medium soil Heavy Duty Hot Warm Colors Cool Cold Tap Cold Ex Heavy Heavy Normal Light Ex Light Max Extra Normal Stain PreTreat Guide Deep Fill Auto Soak Deep Rinse 2nd Rinse Incorporates multi step wash and soak periods combined with extended wash periods to effectively clean heavily to medium soi...

Page 9: ...de Category Recommended Temperatures Treatment Wash Stain For best results before placing in washer Tomato Cool Warm Sauce Catsup Salsa Pretreat with liquid detergent or stain remover product rinse with cool water Dirt Cool Warm Dirt Clay Mud Allow dirt to dry remove loose dirt using a brush Rinse with cool water Grass Cold Warm Grass Lipstick Chocolate Gravy Mayonnaise BBQ Sauce Pretreat with liq...

Page 10: ...ur washer is equipped with Consumer Help Indicator CHI CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service The chart below describes the helpful lights you may notice flashingon the display Spin light blinking If an out of balance condition is detected by the washer the Spin light will blink during the remaining portion of the...

Page 11: ...act wash performance Loading and using the washer Always follow fabric manufacturer s care label when laundering Load dryitems looselyin the washer basket For best results load items evenlyand looselyaround the outside of the basket filling in towards the center on larger loads To add items after washer has started press Start Pause if the lid is locked wait until the Lid Lock indicator on the dis...

Page 12: ... its optimal time in the wash cycle NOTE Single dose laundry packets should not be added to the dispenser drawer as they will not dispense properly Put packets in bottom of wash basket Detergent Dispenser Liquid fabric softener should be added to the left side of the dispenser drawer Follow the liquid fabric softener manufacturer s recommendations for the correct amount of softener based on load s...

Page 13: ...e n e t f o s c i r b a f d e t u l i d d i u q i l y l n o e s U amount recommended on package Never pour fabric softener directly on clothes It may stain them 3 e n i l l l i f m u m i x a m e h t s e h c a e r t i l i t n u r e s n e p s i d o t r e t a w d d A 4 Select Deep Rinse option Note Fabric softener may not dispense properly if theDeep Rinse option is not selected Liquid chlorine bleac...

Page 14: ...aners 14 Immediately wipe off any spills with a damp cloth Exterior of the Washer Interior of the Washer Separate for cleaning 1 Remove the dispenser from the top of the agitator 2 Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers Dispenser cup will pop free from the cover 3 To clean the dispenser soak both the dispenser cup a...

Page 15: ...ension For discharge heights from 60 96 NOTE We strongly recommend the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage BEFORE YOU BEGIN Read these instructions completely and carefully IMPORTANT Save these instructions for local inspector s use IMPORTANT Observe all governing codes and ordinances Note ...

Page 16: ...and 60 square inches near the bottom of the door If a dryer is located in the same closet then these areas must be doubled NOTE The clearances stated on this label are minimums Consideration must be given to providing adequate clearances for installing and servicing After the machine is in the home remove outside packing material carton from washer Remove bag containing cable tie drain hose clip a...

Page 17: ...ter drain and electrical connections to your home CONNECT WATER HOSES TO WASHER Rubber washer Rubber washer Determine which is HOT water line before attaching water hoses to faucets Traditionally HOT faucet is on left If screen washers are not installed With protruding part of screen toward you install strainer screen rubber washer into each of the free ends of two water hoses Connect hot water ho...

Page 18: ... machine Obtain and use a siphon break kit and follow the instructions in the kit If water valves and drain are built into wall fasten drain hose to one of water hoses with cable tie provided ribbed side on inside If your drains is a standpipe fasten drain hose to standpipe with cable tie provided NOTE Placing the drain hose too far down the drain pipe can cause a siphoning action No more than 5 o...

Page 19: ...of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor can result in ...

Page 20: ...Use less soap if youhave soft water a smaller load or a lightlysoiled load Fill hoses or drain hose is improperlyconnected Make sure hose connections are tight at faucets and rubber washers are installed Make sure end of drain hose is correctlyinserted in and secured to drain facility Household drain clogged Check household plumbing You mayneed to call a plumber Drain hose rubs on wall Make sure d...

Page 21: ...s and fully pressed into position Remove and clean tray if clogging occurs Laundry additives dispensing too soon Dispensers on some models Overfilling of dispensers Do not overfill or add water to dispenser Select Deep Rinse option when using fabric softener Washer pauses during spin cycle This is normal The washer may pause during the spin cycle to remove soapy water more efficiently Washer won t...

Page 22: ...elected theDeep Rinse option Before you call for service Troubleshooting Tips Clothes too wet No spin selected Select a spin option Incorrect cycle selected Make sure the cycle selected matches the load you arewashing Some fabrics will feel wetter whenrinsed with cold water Wash load out of balance Redistribute load in washer and run throughDrain Spin cycle Blinking Spin light or Spin light on at ...

Page 23: ...will speed up incrementallyduring the spin cycle When spin is complete it will coast until it stops Humming Water drain pump The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is complete Drive motor The drive motor will make a humming sound during the wash and spin phases of the cycle Gurgling Water drain pump When the pump starts drawing...

Page 24: ...to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada If the product is located in an area where service by a GE Authorized Servicer is not available you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location Some provinces do not allow the exclusion or limitation of incidental o...

Page 25: ...rcial Suite 310 1 Factory Lane Moncton N B E1C 9M3 Extended Warranties In Canada GEAppliances ca Parts and Accessories In Canada GEAppliances ca Contact Us In Canada GEAppliances ca Director Consumer Relations MC Commercial Suite 310 1 Factory Lane Moncton N B E1C 9M3 For questions on installation call 1 800 561 3344 Canada Register Your Appliance In Canada GEAppliances ca communication and prompt...

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