49-3000255 Rev 1
25
Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Problem
Possible Causes
What To Do
Lint or residue on
clothes
Clothes are air or line
dried
If you do not dry your clothes with a clothes dryer, your clothes
may retain more lint.
Incorrect sorting
Separate lint producers from lint collectors.
Washing too long
Wash small loads for a shorter time using Light
Soil
setting.
Detergent not dissolving
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading
Loosely load clothes in the washer basket. For best results, load
items around the outside of the basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Make sure you have selected the
Deep Rinse/Extra Rinse
option. (on some models)
Clothes too wet
Incorrect cycle selected
Make sure the cycle selected matches the load you are washing.
Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance
Redistribute load in washer and run through
Drain & Spin
cycle.
Blinking Spin light
or Spin light on at
end of cycle
Out of balance
condition has been
detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
Drain & Spin
cycle.
Pilling
Result of normal wear
on poly-cotton blends
and fuzzy fabrics
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Snags, holes, tears,
rips or excessive
wear
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in
contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave
solution
Rinse items that may have chemicals on them before washing.
Use
Speed Wash
cycle with
Extra Rinse
option. (on some
models)
Wrinkling
Incorrect wash and dry
cycles
Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
Improper sorting
Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Overloading
Loosely load clothes in the washer basket.
Repeated washing in
water that is too hot
Wash in warm or cold water.
