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9
Getting started - Washer
USING THE W
ASHER
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some
situations that you can perform without the need to call for service. The chart below describes the helpful lights you may
notice flashing on the display.
Spin
and
Rinse
lights blinking
If an out-of-balance condition is detected by the washer, the
Spin
and
Rinse
lights will blink during
the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When
this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle
normally. In some cases, the washer may not be able to balance the load and spin up to full speed.
If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in
the wash basket and run a
Drain & Spin
cycle.
Wash
and
Rinse
lights blinking
(Water not
entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the lights start to flash, the washer will initiate a 4 minute lock-
out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can
begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute
timer will start over again.
Lid Locked
light
Lid Locked
light will flash if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If
the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
