H301/302 HSR Compressors | Rev. 2.2 | 1
Chapter 1: Getting Started
Customer Service
Send any request for parts, technical support and/or service should be sent to
High Speed Reciprocating (HSR) compressors at
hsr_support@ge.com
. All requests
for parts or service should include:
1. Compressor frame/model size
2. Frame serial number
3. Cylinder serial numbers
4. Cylinder bore diameter
5. Part description and part number (P/N)
6. The date the part is needed. If a breakdown has occurred and a part is
required immediately to return the compressor to service, note it in the parts
request
7. Customer’s Purchase Order (PO) number
8. Description or problem if service is required
9. Your contact information
Documentation
High Speed Reciprocating (HSR) compressors provide several types of
documentation: Compressor News Bulletins, operating manuals, parts books, etc.
The website is
http://supportcentral.ge.com/products/sup_products.asp?prod_
id=51671
Request access to the Website
Access to the website is through authorization only. To request access,
1. Go to the following link
2.
Scroll down to the “RELATED” field at the bottom of the screen. Expand the
section called “Websites.”
3.
First time users select “HSR support site registration”, fill in required data and
submit. You will receive an automated e-mail from GE Support Central.
4.
Follow the instructions in the e-mail to confirm the request. A GE employee will
then complete the authorization process.
Compressor News bulletins
Compressor News Bulletins (CN) provide the latest technical information for GE
and Legacy (Gemini, Energy Industries, and Chicago Pneumatic) reciprocating
compressors. CN is available on the HSR compressor website.
http://
supportcentral.ge.com/products/sup_products.asp?prod_id=51671
Parts books and operating manuals
Parts books and operating manuals are available on the HSR compressor website
http://supportcentral.ge.com/products/sup_products.asp?prod_id=51671
give Feedback
Please send feedback for any documentation to
Give Feedback
need more information?
Let us know by sending an
e-mail to the address below.
Customer Service
Available 24 hrs
1-832-978-9780
Summary of Contents for H301 Series
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