5.12 Service Platform
5.12.1 Introduction
InSite ExC (InSite with Express Connect) is the connectivity to the Voluson E-Series system that allows GE
to deliver remote diagnostics capability. InSite is your direct link with a GE Online Service Engineer or
Applications Support Engineer, or a Request for Service via the InSite ExC link (
GE
icon) at the right bottom
of the display screen.
The GE icon in the status bar change symbol and color depending on ongoing activity; see
5.12.2 Access / Security
The Service Platform has different access and security user levels. Each user is only granted access to the
tools that are authorized for their use.
There are different possibilities to access the Common Service Desktop and its available features:
•
: via System Setup - Administration -
Service
page
•
: This offers GE technicians the possibility to view the entire customer's desktop and
operation system. Remote access to the Voluson E-Series system requires permission and customer
input to run diagnostics.
5.12.2.1 Local Access
1.
If not already in read mode, Freeze the image.
2.
Press the Utilities key on the control console.
3.
In the “Utilities” menu touch the
System Setup
button to invoke the setup desktop on the screen.
4.
On the left side of the screen select
Administration
and then click the
Service
tab.
5.
Enter the password <SHE> and click the
Accept
button to display the Service Tools page (see
).
6.
Click the
CSD
button.
7.
As soon as the GEHC Service Home Page appears, select “Operator” from the pull-down menu, enter
the password <uls> and then click
Okay
.
Figure 5-18 Service Login
The Common Service Desktop (CSD) is started and the Home page - containing basic System Information -
appears. The navigation bar at the top of the screen allows to select different tools.
For more detailed information see
Section 7.6 "Common Service Desktop (CSD)" on page 7-13
Components and Functions (Theory)
Voluson E-Series Service Manual
KTD106657 Revision 2
5-39
Summary of Contents for H48681XB
Page 11: ...Introduction Voluson E Series Service Manual KTD106657 Revision 2 1 3 ...
Page 12: ...Introduction 1 4 Voluson E Series Service Manual KTD106657 Revision 2 ...
Page 13: ...Introduction Voluson E Series Service Manual KTD106657 Revision 2 1 5 ...
Page 14: ...Introduction 1 6 Voluson E Series Service Manual KTD106657 Revision 2 ...
Page 15: ...Introduction Voluson E Series Service Manual KTD106657 Revision 2 1 7 ...
Page 16: ...Introduction 1 8 Voluson E Series Service Manual KTD106657 Revision 2 ...
Page 17: ...Introduction Voluson E Series Service Manual KTD106657 Revision 2 1 9 ...
Page 365: ......
Page 366: ...GE Healthcare Austria GmbH Co OG Tiefenbach 15 4871 Zipf Austria www gehealthcare com ...