GE JBW3, Use And Care & Installation Manual

PROBLEM

SURFACE UNITS DO NOT

WORK PROPERLY

FOODS COOK SLOWLY

TINY SCRATCHES

(may appear as cracks) OR
ABRASIONS ON GLASS

COOKTOP SURFACE

METAL MARKINGS

(may appear as scratches)

DARK STREAKS
OR SPECKS

AREAS OF
DISCOLORATION
ON COOKTOP

HOT SUGAR MIXTURES/
PLASTIC MELTED TO
THE SURFACE

FREQUENT CYCLING
OFF 

 ON OF

SURFACE UNITS

THE PROBLEM SOLVER

(continued)

POSSIBLE CAUSE

● 

Difficulty may be   the main distribution panel of your house, caused by a

blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse   the
main circuit breaker, depending on the nature of the power supply. If a circuit
breaker is involved, reset it.   the control box uses fuses, the oven fuse

 cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR

WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,
the fuse blows or circuit breaker trips again, call for service.

NOTE: Apartment tenants or condominium owners should ask their building
management to perform this check before calling for service.

● 

If the range is connected to 208 volts, you will notice some increase in

cooking times.

● 

The cooktop surface unit controls are not properly set, or the wrong control

knob is set for the surface unit you are using.

● 

Improper cookware being used. Pan bottoms should be 

 fairly heavy weight

and the same diameter as the surface unit selected.

. Incorrect cleaning methods have been used, cookware with rough bottoms

has been used, or coarse particles (salt or sand) were between the cookware

and the surface of the cooktop. Use recommended cleaning procedures, be sure

cookware bottoms and cookware are clean before use, and use cookware with

smooth bottoms. Tiny scratches are not removable but will become less visible
in time as a result of cleaning.

● 

Do not slide aluminum cookware across the surface. Use the recommended

cleaning procedure to remove marks.

. Incorrect cleaning materials have been used or encrusted 

 or grease

spatters remain on the surface. Use a razor scraper and the recommended

cleaning procedure.

 Use a razor scraper and recommended cleaning procedure.

● 

Marks from aluminum and copper pans as well as mineral deposits from

water or food can 

 removed with Cook Top Cleaning 

● 

See the Glass Cooktop Cleaning section.

● 

Incorrect cookware used. Use only flat cookware to minimize cycling.

If you need more help. 

 toll free:

GE Answer 
800.626.2000
consumer information service

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