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Problem
Possible Cause
What To Do
Top burners do not
light or do not burn
evenly. (The front right
burner is designed to
have slightly smaller
flames between
the 6 and 9 o’clock
positions. This is
normal.)
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly grounded
outlet.
Burner slits on the side of the
burner may be clogged.
Remove the burners and clean them. Check the electrode area
for burned-on food or grease. See the Care and cleaning of the
range section.
Improper burner assembly..
Make sure the burner parts are installed correctly. See the Care
and cleaning of the range section.
Burner flames very
large or yellow
Improper air to gas ratio.
If range is connected to LP gas, contact the person who
installed your range or made the conversion.
Surface burners light
but oven does not
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
To check the oven gas shut-off valve, remove the drawer (see
the Care and cleaning of the range section). For lower oven
drawer models, remove the rear access panel by unscrewing
the thumb screws in the upper left and right corners. Look for
the gas shut-off lever at the back of the range.
Burners do not light
Lock Controls feature is
activated.
Allow the range to cool down and touch and hold the
Lock Controls
pad (on some models) for 3 seconds until the
display shows
LOC OFF
Plug on range is not
completely inserted in the
electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or
turned on.
See the Installation Instructions that came with your range.
Bridge burner won’t light
See How to Light Bridge Burner section.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced
correctly.
See the Care and Cleaning of the range section.
Lock Controls or
Control Lockout
feature is activated
If
LOC ON
appears in the display, the range control is locked.
Turn this feature off to use the range. See the Lock Control
feature in the Oven Controls section.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
Thumb screws
Lower oven drawer models
Troubleshooting tips ...
Before you call for service
TR
OUBLESHOO
TING TIPS
