D
IRECTION
5750007-1EN, R
EV
. 1
LOGIQ E10 B
ASIC
S
ERVICE
M
ANUAL
7 - 4
Section 7-2 - Gathering troubleshooting data
7-2-3
Collecting a screen capture with logs
If the LOGIQ E10 malfunctions, simultaneously press the
Alt+D
keys. Alt+D is available at all times and
collects a screen capture of the image monitor, user-defined presets, and these logs:
•
Keyboard Shadow Log (protected information)
•
Error Logs
•
Crash Log (protected information)
•
Vital Product Data
•
DICOM Logs
•
Windows Event Logs
•
Windows Modem Log
•
Diagnostic Logs
•
Service Logs
For a detailed list of Service Logs captured,
see:
7-2-4 "Capturing network logs to use for troubleshooting" on page 7-8
.
Figure 7-1 ALT+D Dialog Box
Summary of Contents for LOGIQ E10
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