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28

49-2000782 Rev. 0

Problem

Possible Cause

What To Do

My new oven doesn't 
cook like my old one. 
Is something wrong 
with the temperature 
settings?

Your new oven has a different cooking system 
from your old oven and therefore may cook 
differently than your old oven.

For the first few uses, follow your recipe times 
and temperatures carefully and use rack 
positions recommended in the Cooking Guide. 
If you still think your new oven is too hot or too 
cold, you can adjust the temperature yourself 
to meet your specific cooking preference. See 
the Settings section.

Food does not bake 
properly

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or rack is not level.

See the Cooking Modes section and Cooking 
Guide.

Incorrect cookware or cookware of improper 
size being used.

See the Cookware section.

Oven temperature needs adjustment.

See the Settings section

.

Food does not broil 
properly

Oven controls improperly set.

Make sure you select the appropriate broil 
mode. 

Improper rack position being used.

See Cooking Guide for rack location 
suggestions.

Cookware not suited for broiling.

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Aluminum foil on the broil pan has not been 
fitted properly or slit to drain grease.

If using aluminum foil on broil pan, wrap tightly 
and add slits conforming to those in the pan to 
allow grease to drain.

Oven temperature too 
hot or too cold

Oven temperature needs adjustment.

See the Oven Controls section.

Oven and/or display 
appears not to work

A fuse in your home may be blown or the 
circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

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Oven is in Sabbath Mode.

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See the Sabbath Mode section.

The clock is turned off.

See the Settings section.

“Crackling” or 
“popping” sound

This is the sound of the metal heating and 
cooling during both the cooking and cleaning 
functions.

This is normal. 

Why is my range 
making a "clicking" 
noise when using my 
oven?

Your range has been designed to maintain a 
tighter control over your oven's temperature. 
You may hear your oven's heating elements 
"click" on and off more frequently than in 
older ovens to achieve better results during 
baking, broiling, and self-clean cycles.

This is normal.

Sometimes the 
oven takes longer to 
preheat to the same 
temperature

Cookware, food, and/or number of racks in 
oven.

Cookware, food, and racks in the oven will 
cause differences in preheat times. Remove 
excess items to reduce preheat time.

Troubleshooting Tips ...

 Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

TROUBLESHOOTING TIPS

Summary of Contents for PGB935

Page 1: ...he General Electric Company Manufactured under trademark license JGB660 JGB735 PGB935 SAFETY INFORMATION 3 USING THE RANGE In Case of a Power Failure 8 Surface Burners 8 Griddle 10 Oven Controls 12 Wi...

Page 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you n...

Page 3: ...t be secured to the anti tip device properly WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not st...

Page 4: ...VFUDWFKLQJ RU LPSDFWLQJ JODVV GRRUV cooktops or control panels Doing so may lead to glass breakage Do not cook on a product with broken glass Shock fire or cuts may occur R QRW OHDYH FKLOGUHQ DORQH R...

Page 5: ...could spread to surrounding cabinets 1HYHU OHDYH RLO XQDWWHQGHG ZKLOH IU LQJ I DOORZHG to heat beyond its smoking point oil may ignite resulting in fire that may spread to surrounding FDELQHWV 8VH D...

Page 6: ...given off during the self cleaning cycle of any range Move birds to another well ventilated room SAFETY INFORMATION IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE READ A...

Page 7: ...equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 5HRULHQW RU UHORFDWH WKH UHFHLYLQJ DQWHQQD QFUHDVH WKH VHSDUDWLRQ EHWZHHQ WKH H...

Page 8: ...LITE all burners will spark Sparking will continue as long as the knob remains at LITE Once gas is ignited turn the knob to adjust the flame size Using the Surface Burners NOTES R QRW RSHUDWH WKH EXUQ...

Page 9: ...RWWRPHG ZRN Do not use stove top grills Top of Range Cookware Aluminum Medium weight cookware is recommended because it heats quickly and evenly Most foods brown HYHQO LQ DQ DOXPLQXP VNLOOHW 8VH VDXFH...

Page 10: ...JULGGOH UHPRYH WKH FHQWHU JUDWH LI SUHVHQW DQG UHSODFH LW ZLWK WKH JULGGOH R QRW WXUQ RQ WKH FHQWHU EXUQHU V XQWLO RX DUH FHUWDLQ WKH griddle has been positioned correctly Preheating Your Griddle LWK...

Page 11: ...prevent baked on food soil R QRW DOORZ JUHDVH WR DFFXPXODWH XQGHU WKH JULGGOH as it can be a fire hazard Clean under the griddle with hot soapy water as soon as it is cool R QRW FOHDQ RXU JULGGOH LQ...

Page 12: ...ly be used with Bake Convection Bake Convection Roast and Air Fry 8 Delay Time Delays when the oven will turn RQ 8VH WKLV WR VHW D WLPH ZKHQ RX ZDQW WKH RYHQ WR VWDUW 6HOHFW D GHVLUHG FRRNLQJ PRGH 8VH...

Page 13: ...Appliances oven display will stay on solid and the app will confirm you are connected 4 If the connection light does not turn on or is blinking follow the instructions on the app to reconnect If issue...

Page 14: ...menu Clock Display CLoc diSP 7KLV IHDWXUH 2Q 2II VSHFLILHV LI WKH WLPH RI GD LV displayed Enter into the special features menu as outlined above Scroll through the options until Cloc GL63 LV GLVSOD HG...

Page 15: ...ess Start 2 Since no feedback is given during temperature change an oven thermometer can be used to confirm temperature changes Starting a Timed Bake 3UHVV WKH Bake pad I WKH GHVLUHG WHPSHUDWXUH LV XV...

Page 16: ...ow RXU 2YHQ PD KDYH H WHQVLRQ UDFNV DQG RU WUDGLWLRQDO flat racks To avoid possible burns place the racks in the desired position before you turn the oven on CAUTION Do not use any type of foil or ove...

Page 17: ...order to vary the intensity RI WKH KHDW WR WKH IRRG 3ODFH IRRGV FORVHU WR WKH EURLO element when a seared surface and rare interior are desired For best performance center the food below the broil he...

Page 18: ...d thicker crust If using dark and coated cookware check food earlier than minimum cook time If undesirable results are obtained with this type of cookware consider reducing RYHQ WHPSHUDWXUH E QH W WLP...

Page 19: ...one in chicken breasts legs thighs Broil Low Bake 3 If breaded or coated in sauce avoid Broil High modes Broil skin side down first Watch food closely when broiling For best performance when broiling...

Page 20: ...necessary to flip or stir food during cooking Arrange food in a single layer on the pan do not overload the pan Always check internal food temperature to confirm minimum safe temperatures have been re...

Page 21: ...r and water solution Rinse with clean water and dry with a soft cloth When cleaning surfaces make sure that they are at room temperature and not in direct sunlight If stain on the door vent trim is pe...

Page 22: ...using the Self Clean Mode Self Clean uses very high temperatures to clean the oven interior For a moderately soiled oven run a 3 hour self clean cycle For a heavily soiled oven run D KRXU VHOI FOHDQ F...

Page 23: ...l wool or scouring pads to clean the burner parts as these may clog the openings Never wash burner heads in your dishwasher as dishwasher Doing so may cause them to discolor The ports in the burner he...

Page 24: ...estroy the rubber bumpers and may affect the function of your surface burners 3RUFHODLQ FRDWHG JUDWHV PD JUDGXDOO GXOO LI FRQWLQXDOO exposed to self clean temperatures I RXU RYHQ LV HTXLSSHG ZLWK VHOI...

Page 25: ...OHDQ LW RII 7KHQ wipe over the glass with a soapy cloth to remove any residue and dry off The area outside the gasket can be cleaned with a soap filled plastic scouring pad Do not rub or clean the doo...

Page 26: ...breaker panel Failure to do so may result in electric shock or burn CAUTION BURN HAZARD The glass cover and bulb should be removed when cool Touching hot glass with bare hands or a damp cloth can cau...

Page 27: ...2 With the door at the same angle as the removal position rest the notch on the underside of the left hinge arm on the bottom edge of the left hinge slot The notch in the hinge arm must be fully seat...

Page 28: ...uminum foil on broil pan wrap tightly and add slits conforming to those in the pan to allow grease to drain Oven temperature too hot or too cold Oven temperature needs adjustment See the Oven Controls...

Page 29: ...the oven to cool below the locking temperature LOCK DOOR flashes in the display The self clean cycle has been selected but the door is not closed Close the oven door F and a number or letter flash in...

Page 30: ...ot Gas to the oven burners may have been shut off The oven gas shut off is located on the gas regulator near the gas line attachment to your range Locate it and flip the lever My oven door glass appea...

Page 31: ...49 2000782 Rev 0 Notes...

Page 32: ...32 49 2000782 Rev 0 Notes...

Page 33: ...49 2000782 Rev 0 33 Notes...

Page 34: ...d warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law This limited warranty is extended to...

Page 35: ...bsite information The following products and more are available Accessories Accessories Nickel Flat Rack Reinforced Nickel Flat Rack Self Clean Flat Rack Nickel Extension Rack Self Clean Extension Rac...

Page 36: ...FLDO GLVFRXQWV WKDW DUH DYDLODEOH ZKLOH RXU warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your ZDUUDQW H SLUHV Q WKH 86 GEAppliances...

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