49-1000713 Rev. 0
37
Problem
Possible Causes
What to Do
Not filtering
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Install correct water filter.
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Water filter leaking or needs
replacing.
Replace water filter or install filter bypass
plug.
Water filter indicator light remains
lit after replacing filter
Water filter or bypass plug installed
backward or wrong filter installed.
Remove filter or bypass plug, rotate it 180
degrees and reinstall.
Handle is loose/handle has a
gap.
Handle needs adjusting
See Installing the Refrigerator section for
detailed instructions.
Refrigerator beeping
The door alarm is beeping from a
door being ajar or open.
Close the door to turn off the alarm, or
to disable the door alarm simultaneously
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three seconds.
The refrigerator has detected
conditions that could indicate a
water leak has occurred.
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Removing and reinstalling the pitcher will
reset the alarm.
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shown in display
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Simultaneously hold the
Freezer,
Ice
Maker
and
AutoFill
buttons for three
seconds to exit
Sabbath mode.
Not cooling
The cooling system is off
See Controls
.
No water or ice cube production
Supply line or shutoff valve is
clogged
Call a plumber
Water filter is clogged
Replace filter cartridge or remove filter
and install bypass plug*
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Remove and reinstall filter cartridge,
being certain that it locks in place.
Icemaker is turned off
Check that the icemaker is turned on. See
Controls
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 1.800.GECARES and request WR17X33825
filter bypass plug. In Canada, call 800.561.3344.
Troubleshooting Tips...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
TROUBLESHOOTING
