49-2000835 Rev. 3
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TROUBLESHOOTING TIPS
Troubleshooting Tips ...
Before you call for service
Problem
Possible Cause
What To Do
Top burners do not
burn evenly
Improper burner assembly.
Make sure the burner caps are seated correctly. See the Care
and Cleaning of the range section.
Burner slots on the side of the
burner may be clogged.
Remove the burners for cleaning. See the Care and Cleaning
of the range section.
Burner flames are
very large or yellow
Improper air to gas ratio.
If range is connected to Propane gas, contact the technician
who installed your range or made the conversion.
My oven door glass
appears to be "tinted"
or have a "rainbow"
color.
The inner oven glass is coated with
a heat barrier to reflect the heat
back into the oven to prevent heat
loss and keep the outer door cool
while baking.
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tint or rainbow color.
Drawer does not slide
smoothly or drags
The drawer is out of alignment.
Fully extend the drawer and push it all the way in. See the Care
and Cleaning of the range section.
Drawer is over-loaded or load is
unbalanced.
Reduce weight or redistribute drawer contents.
