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Consumer
S
uppor
t
Tr
oubleshooting
Tips
Operating
Instructions
Safety
Instructions
Installation
Instructions
Problem
Possible Causes
What To Do
Frequent “buzzing” sound
Icemaker power switch is in the
• Set the power switch to the
O (off)
position. Keeping it in
I (on)
position, but the water supply
the
I (on)
position will damage the water valve.
to the refrigerator has not been
connected.
Ice cubes have odor/taste
Ice storage bin needs cleaning.
• Empty and wash bin. Discard old cubes.
Food transmitting odor/taste
• Wrap foods well.
to ice cubes.
Interior of refrigerator
• See
Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged.
• Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
• Check to see if package is holding door open.
Temperature control not set
• See
About the controls.
cold enough.
Cube dispenser
Icemaker turned off or
• Turn on icemaker or water supply.
does not work
water supply turned off.
An item is blocking or has fallen
• Remove any item that might be blocking, or has fallen into
into the ice chute inside the
the chute.
top door bin of the freezer.
Ice cubes are frozen to
• Remove cubes.
icemaker feeler arm.
Irregular ice clumps in
• Break up with fingertip pressure and discard remaining clumps.
storage container.
• Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not form.
Dispenser is
LOCKED
.
• Press and hold the
LOCK
or
LOCK CONTROLS
pad for
3 seconds.
Water has poor taste/odor
Water dispenser has not been
• Dispense water until all water in system is replenished.
used for a long time.
Water in first glass
Normal when refrigerator
• Wait 24 hours for the refrigerator to completely cool down.
is warm
is first installed.
Water dispenser has not been
• Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained.
• Allow several hours for replenished supply to chill.
Water dispenser
Water supply line turned
• See
Installing the water line.
does not work
off or not connected.
Water filter clogged.
• Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system.
• Press the dispenser arm for at least two minutes.
Dispenser is
LOCKED
.
• Press and hold the
LOCK
or
LOCK CONTROLS
pad for
3 seconds.
Water spurting from
Newly-installed filter cartridge.
• Run water from the dispenser for 3 minutes
dispenser
(about one and a half gallons).
Water is not dispensed
Water in reservoir is
• Call for service.
but icemaker is working
frozen.
Refrigerator control setting
• Set to a warmer setting.
is too cold.
No water or ice cube
Supply line or shutoff valve is clogged.
• Call a plumber.
production
Water filter clogged.
• Replace filter cartridge or remove filter and install plug.
Dispenser is
LOCKED
.
• Press and hold the
LOCK
or
LOCK CONTROLS
pad for
3 seconds.
CUBED ice was selected but
Last setting was
CRUSHED.
• A few cubes were left in the crusher from the previous
CRUSHED ice was dispensed
setting. This is normal.
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