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Problem
Possible Cause
What To Do
Excessive smoking during
broiling
Food too close to broil element.
Lower the rack position of the food.
Oven door will not open
after a clean cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after a clean
cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean cycle. Heavily
soiled ovens may need to steam clean again or for a longer
period of time.
"DOOR LOCKING" flashes
in the display
The self-clean cycle has been selected but
the door is not closed.
Close the oven door. Latch the door.
DOOR LOCKED is on when
you want to cook
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the
Cancel/Off
pad. Allow the oven to cool.
“F— and a number or
letter” flash in the display
You have a function error code.
Press the
Cancel/Off
pad. Allow the oven to cool for one hour.
Put the oven back into operation.
If the function code repeats.
Disconnect all power to the oven for at least 30 seconds and
then reconnect power. If the function error code repeats, call for
service.
Display goes blank
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off.
See Settings section under Cooking options found on page 12.
Oven is in Sabbath Mode.
Verify that the oven is not in Sabbath Mode. See Settings section
under Cooking options found on page 12.
Oven or cooktop will not
stay set.
Function error.
Disconnect all power for at least 30 seconds and then reconnect
power. If repeating, call for service.
Power outage, clock flashes
Power outage or surge
Reset the clock. If the oven was in use, you must reset it by
pressing the
Cancel/Off
pad, setting the clock and resetting any
cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a minimum of 3
hours. See the Cleaning the Oven section.
Strong odor
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
This is temporary and will go away after several uses or a self-
clean cycle.
Fan noise
A convection fan may automatically turn
on and off.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
A cooling fan may automatically turn on
and off.
This is normal on some models. The cooling fan will turn off and
on to cool internal parts. It may run after the oven is turned off.
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
This is normal. Under certain light or angles, you may see this tint
or rainbow color.
Sometimes the oven takes
longer to preheat to the
same temperature
Cookware or food in oven.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven.
Adding more racks to the oven will cause the oven to take longer
to preheat. Remove some racks.
Different cooking modes.
The different cooking modes use different preheat methods to
heat the oven for the specific cooking mode. Some modes will
take longer than others (i.e. convection bake).
Display flashes
Power failure.
Reset the clock.
Troubleshooting Tips ...
Before you call for service
TROUBLESHOOTING
TIPS
