Co
ns
um
er
S
up
po
rt
Tr
ou
bl
es
ho
ot
in
g
Ti
ps
Ca
re
a
nd
C
le
an
in
g
O
pe
ra
tin
g
In
st
ru
ct
io
ns
Sa
fe
ty
In
st
ru
ct
io
ns
34
Problem
Possible Causes
What To Do
“Burning” or “oily”
This is normal in a new oven
• To speed the process, set a self-clean cycle for a
odor emitting from the
and will disappear in time.
minimum of 3 hours. See the
using the self-cleaning
oven vent
oven
section.
Strong odor
An odor from the insulation
• This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Self-Cleaning Models
Oven will not self-clean
The oven temperature is too
• Allow the range to cool to room temperature and reset
high to set a self-clean operation.
the controls.
Oven controls improperly set.
• See the
using the self-cleaning oven
section.
Oven door is not in the locked
• Make sure you move the door latch handle all the way to
position.
the right.
Oven starts a self-clean
Oven door locked during
• Turn the Oven Temperature knob to
OFF
. Allow the
cycle when you wanted
cooking.
oven to cool. Never force the door latch handle.
to bake, roast or broil
“Crackling” or
This is the sound of the metal
• This is normal.
“popping” sound
heating and cooling during both
the cooking and cleaning
functions.
Excessive smoking
Excessive soil.
• Press the
CLEAR/OFF
pad. Open the windows to rid
during a clean cycle
the room of smoke. Wait until the light on the
SELF CLEAN
pad goes off. Wipe up the excess soil
and reset the clean cycle.
Oven door will
Oven too hot.
• Allow the oven to cool below locking temperature.
not unlock
Oven not clean after a
Oven controls not properly set.
• See
using the self-cleaning oven
section.
clean cycle
Oven was heavily soiled.
• Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
Self clean light blinks
The
OVEN TEMP
knob has not
• Set the
OVEN TEMP
knob to
CLEAN
. See the
using the
when trying to set a
been set to
CLEAN
when the
self-cleaning oven
section.
self clean cycle
latch was moved to the right.
The latch was not moved to the
• Move the latch to the right as far as it will go. See the
right when the
OVEN TEMP
knob
using the self-cleaning oven
section.
was set to
CLEAN
.
Self clean light blinks
A power interruption occurred.
• Turn the
OVEN TEMP
knob to
OFF
and move the latch
during self clean cycle
to the left as far as it will go. Reset the range controls
to the desired settings. See the
using the self-cleaning
oven
section.
Troubleshooting Tips
Before you call for service…