GE Spacemaker GTUP270EMWW, Technical Service Manual

Page 1: ...9208 GTUP270EMWW GTUP270GMWW GTUP240EMWW GTUP240GMWW Technical Service Guide March 2011 GE Appliances 24 and 27 in Unitized Laundry Centers EASY CARE COTTONS COTTONS DELICATES PERMANENT PRESSS DELICAT...

Page 2: ...the information in this manual is not followed exactly re or explosion may result causing property damage personal injury or death If you smell gas Do not try to light any appliance Do not touch any e...

Page 3: ...Service Information 58 Door Switch 27 Drain Pump 42 Drive Belt 28 Drum 29 Drum Shaft and Bearing 29 Drum Slide Assembly 26 Dryer Components 21 Dryer Front Panel 25 Dryer Operation Overview 14 Dryer T...

Page 4: ...21 Shipping Rod 21 Spin Basket 49 Suspension Rods 44 Timer Voltage Dropping Resistor 25 Transmission Assembly 53 Troubleshooting 56 Tub Cover 44 Warranty 69 Washer Buttons and LED Assembly 23 Washer...

Page 5: ...Washer Electronic Control with LED status lights the stage the washer is operating in is indicated by the status lights When the selector knob is set to a new cycle the status lights will ash momentar...

Page 6: ...f Tub Color WW White Model Year Designator M 2011 Fuel E Electric G Gas Series Nomenclature Technical Sheet Serial Number The rst two characters of the serial number identify the month and year of man...

Page 7: ...the Cycle Selector knob after starting a cycle will stop the washer and reset the cycle to the new selection PressSTARTto begin the new cycle selection The chart below will help you match the wash cy...

Page 8: ...the unit F START PressSTARTto begin the cycle With the lid closed pressing STARTagain will PAUSEthe cycle and STATUSlightswill blink To continue the cycle close the lid and pressSTARTagain The water f...

Page 9: ...s Dispenser cup will pop free from the cover 3 To clean the dispenser soak both the dispenser cup and the dispenser cover in the following solution 1 USgallon 3 8 liters warm water 1 4 cup 60 ml heavy...

Page 10: ...bricscontaining flammablematerials waxes cleaning fluids etc Agitation will not start with thelid up Wash Basket Leave the lid open after washing to allow moisture to evaporate If you want to clean th...

Page 11: ...ired drying time DEWRINKLE For removing wrinkles from items that are clean and dry or that are very lightly damp QUICKFLUFF RU IUHVKHQLQJ RU XI QJ XS DOUHDG GU FORWKLQJ IDEULFV OLQHQV DQG SLOORZV 8VH...

Page 12: ...FURVV WKH OWHU ZD EXLOGXS PD IRUP RQ WKH OLQW OWHU IURP XVLQJ GU HU DGGHG IDEULF VRIWHQHU sheets To remove this buildup wash the lint screen in warm soapy water Dry thoroughly and replace Do QRW RSHUD...

Page 13: ...he Installation Instructions Use only rigid metal 4 diameter ductwork inside the dryer cabinet Use only rigid metal or ULapproved flexible metal 4 diameter ductwork for exhausting to the outside Do no...

Page 14: ...r Cabinet Diffuser Drum Lint trap Blower Exhaust Safety Thermostat Safety Thermostat Inlet Control Thermostat t t Outlet Control Thermostat Heater Pan Electric Elements Gas Combustion Chamber Dryer Ai...

Page 15: ...15 Airflow...

Page 16: ...16 Washer Components Component Locator Views Continued Next Page Overflow Pipe Pressure Dome Cleanout Port Motor and Transmission Drain Pump Motor Capacitor Tub Cover...

Page 17: ...17 Electric Dryer Components Safety Thermostat Inlet Control Thermostat High Limit Thermostat Outlet Control Thermostat Idler Pulley Heater Assembly Motor and Blower Assembly Continued Next Page...

Page 18: ...18 Gas Dryer Components Motor and Blower Assembly Outlet Control Thermostat Idler Pulley Safety Thermostat High Limit Thermostat Inlet Control Thermostat Burner Assembly Continued Next Page...

Page 19: ...heat shield removed Water Pressure Sensor Washer Control Board Fuses Control Panel Dryer Harness Connectors Water Pressure Sensor Washer Control Board Control Panel Dryer Harness Connectors Gas Dryer...

Page 20: ...Lid Switch J5 Motor Speed Sensor J7 Motor Line Out Wax Motor Lid Lock Lid Lock Solenoid Drain Pump Water Valve J8 120 VAC Input J9 Control Panel Buttons and LEDs J10 Pressure Sensor J11 Control Panel...

Page 21: ...lease the panel from the cabinet Shipping Rod There is a new location for the shipping rod The rod is inserted and removed through a hole located on the lower right side of the cabinet and now passes...

Page 22: ...dels utilize fuses to protect components from damage All fuses are located behind the access panel See Component Locator Views The gas models utilize a single 15 amp fuse installed in series with L1 T...

Page 23: ...raight out from the control panel 4 Place the control panel in the service position See Control Panel Heat Shield Washer Controls 5 Lift the locking lever and rotate the selector control counterclockw...

Page 24: ...et Dryer Start Switch Dryer Start Switch Dryer Timer Dryer Timer Voltage Dropping Resistor 3 Mark and disconnect the wiring from the dryer timer 4 Using a small at blade screwdriver push in on the loc...

Page 25: ...sher with a protective surface 4 Disengage the control panel from the front panel See Control Panel then place it on top of the washer Loosen Remove Loosen Remove Continued Next Page Timer Voltage Dro...

Page 26: ...the drum slide assembly Do Not Remove To remove the drum slide assembly 1 Remove the dryer front panel See Dryer Front Panel 2 Remove the Phillips head screw that attaches each bracket to the top of...

Page 27: ...assembly Caution Upon reassembly ensure that the door switch wiring is retained and routed properly to avoid contact with the drum Note The drum seal can be replaced by extracting the seal from the c...

Page 28: ...nsion See photo Drum removed for clarity Idler Pulley Idler Arm Belt Installed on Pulleys To install the drive belt 1 Remove the dryer front panel See Dryer Front Panel 2 Reach under the right hand si...

Page 29: ...f the cabinet Drum Shaft and Bearing The drum shaft is attached to the rear of the drum with three T 20 Torx screws The bearing can be removed by pulling it off the shaft The drum shaft and bearing t...

Page 30: ...dual shaft 1 4 hp 1725 rpm motor with an automatic reset overload protector The overload protector is an internal component of the motor and cannot be replaced separately The motor contains a centrif...

Page 31: ...otor bracket are inserted into slots provided in the chassis 11 Hold the motor shaft from turning and use a 15 16 in 24 mm socket to remove the blower wheel from the motor shaft 12 Remove the 2 Philli...

Page 32: ...Heater Assembly The heater assembly is located behind the drum It consists of inner and outer open wire elements each formed in a zigzag pattern fastened to a single housing The inner element consist...

Page 33: ...embly or diffuser Safety Thermostat 27 in Electric Model 24 in Gas Model Safety Thermostat Inlet Control Thermostat On electric models the inlet control thermostat is located on the top left area of t...

Page 34: ...Control Thermostat High Limit Thermostat On electric models the high limit thermostat is located on the top right area of the heater housing On gas models the high limit thermostat is located on the u...

Page 35: ...s of the gas valve coils gas valve burner and inlet pipe To convert the dryer from natural gas to LP gas the burner assembly must be replaced The burner cannot be converted to LP gas Refer to LP conve...

Page 36: ...is Inlet Pipe Flexible Metal Connector Burner Inlet Pipe Combustion Chamber Slot Note Upon reassembly ensure the tab at the bottom of the combustion chamber is inserted into the slot located on the dr...

Page 37: ...See Drum 2 Disconnect the 2 wires from the ame detector 3 Remove the Phillips head screw that holds the ame detector to the combustion chamber 4 Remove the ame detector from the tab at the bottom Not...

Page 38: ...fety thermostats to the gas valve 2 Neutral circuit is from the dryer harness through the door switch and motor switch M2 to M1 to the gas valve When the glo bar is heating the booster and safety coil...

Page 39: ...The transmission mode of operation is controlled by a thermoactuator commonly referred to as a wax motor The wax motor controls a spring loaded actuator fork that determines if the transmission will...

Page 40: ...he transmission agitator shaft Mode Shifter Assembly and Drive Gear Drive Gear Note Wax motor energized for spin mode the wax motor receives 120 VAC from the control and the lid lock system The expans...

Page 41: ...Press in on each lock tab and pull the top of the front panel forward 3 Lift the front panel and remove it from the bottom 2 hooks Agitator To remove the agitator 1 Pull the fabric softener dispenser...

Page 42: ...approximate resistance value of 12 Note The pump runs whenever the washer is in the spin function of a cycle The drain pump will operate if an over ll condition has occurred Over ow protection and 120...

Page 43: ...e screwdriver pry down and remove the 2 spring steel clamps from the bottom of the pressure dome 3 Pull down and remove the dome cap and O ring 4 Clean the interior of the dome O ring and cap before r...

Page 44: ...Tub Cover Tab 1 of 8 Suspension Rod Slot 3 Unsnap the 8 tabs that latch onto the rim of the outer tub 4 Lift and remove the tub cover Dampening Strap 1 of 4 Suspension Rods To remove the tub suspensi...

Page 45: ...l multimeter while operating A faulty speed sensor circuit will generate a diagnostic error code See Washer Service Mode To test the speed sensor disconnect the sensor harness from the control and rea...

Page 46: ...The lid switch is a safety feature that prevents the washer from agitating or spinning when the lid is open The switch is closed by a magnet that is attached to the lid When the lid is shut the magne...

Page 47: ...with 2 Phillips head screws See Cover Assembly The lid must be open to access the screws The cover assembly must be raised approximately 4 inches to remove the lid lock Lid Actuator Lid Lock below ope...

Page 48: ...ontrol board has received 0 rpm feedback from the motor Hall sensor The control will then unlock the lid by energizing the lock solenoid through pin 7 to 6 If the lid lock fails to complete the circui...

Page 49: ...e clamp and pressure tube from the water pressure sensor 3 Disconnect the wire harness 4 Remove the 1 4 in hex head screw that attaches the water pressure sensor bracket to the frame Clamp Tube 3 2 1...

Page 50: ...e 7 Lift the basket from the outer tub 6 Using a 1 11 16 in impact socket or tub nut spanner wrench remove the basket nut Clockwise to loosen Note When installing the basket tighten the basket nut to...

Page 51: ...hose tie and pressure switch clamp and hose from the outer tub Note In the following step dampening straps are not present on some 24 in models 8 Disconnect 4 dampening straps from the tub cover by re...

Page 52: ...hine at the bottom and tilt it forward to access the rear support rods 12 Once the outer tub is tilted forward reach in at the rear and push the rear suspension rods out of the tub slots to release Le...

Page 53: ...hex head screw that attaches the water valve to the rear of the unit Disconnect Disconnect Outlet Hose Transmission Assembly To remove the transmission assembly 1 Remove the spin basket See Spin Baske...

Page 54: ...cle more than 25 times per ll Resistance can be measured at the wire harness located on the control board location J12 Make sure to unplug the connector to isolate the thermistor before taking resista...

Page 55: ...in hex head screw and the harness entry cover from the tab 5 Release 3 wire ties that attach the ATC sensor wiring to the rear of the unit 8 Disconnect the wire harness connected to the control board...

Page 56: ...dryer or add 2 large bath towels to act as a buffer when drying COMPLAINT WRINKLES SHRINKAGE DAMAGE NO HEAT LONG DAY TIME ALL FABRICS ALL LOADS YES NO HEAT LONG DRY TIME CHECK THERMOSTATE TEMPERATURE...

Page 57: ...wear or damage by counter desk etc check NO Gas valve Gas pressure Gas Restriction YES NO Check Are the clothes still damp Check Time advance Excesive or restricted exhaust system Thermostat temperat...

Page 58: ...nally not grounded and may present a risk of electric shock during servicing Disconnect electric power supply prior to servicing 360 270 MIN A U BIAS HEAT B A HEAT Y S HEAT B C MOTOR T X TIMER MOTOR 3...

Page 59: ...elease both buttons and all LEDS will blink 3 Rotate knob clockwise to various positions per service function table to perform functional checks and to extract error codes from the control memory Note...

Page 60: ...STATUS 0 0 B 0 0 0 0 0 0 0 0 FS ON 0 0 B 0 0 0 0 A 0 0 0 WASH 0 0 B 0 0 1 1 1 1 0 0 RINSE 0 0 B 0 1 1 1 0 0 1 1 SPIN 0 1 B 1 0 1 0 1 0 1 0 LID LOCKED NOT USED FABRIC SOFTENER BUTTON ERROR CODES S CLE...

Page 61: ...e deemed critical and will disable the machine until it is serviced Other errors can self correct and the machine will continue to operate The critical errors occur with the safety lid lock or lid swi...

Page 62: ...MISTOR NO SPEED LID LOCK NOT OPEN CLOSE LID SWITCH LID LOCK BROKEN TRIAC IN SHORT REDUNDANCY FEEDBACK WASH TRANSISTOR ERRORCODESTABLE PRESS START BUTTON TO KNOW IF SEVERAL ERRORS EXIST 1 LED ON 0 LED...

Page 63: ...enter a pause state and the user can attempt to restart the cycle This code will not be displayed to the consumer This can be caused by water valves turned off pressure switch failure siphoning or pr...

Page 64: ...ocked or unlocked The control attempts 5 times to release or lock the lid if the lid is not released the control goes to pause state and will wait 4 25 minutes to try again to release or lock the lid...

Page 65: ...on a power reset FLASHING 1 LED ON 0 LED OFF A LED ON IF THE SHIFTER IS IN AGITATE POSITION LED OFF IF THE SHIFTER IS IN SPIN POSITION B LED BLINKS DURING CLEARING SERVICE FUNCTION TABLE KNOB POS 1 2...

Page 66: ...INDICATESONESOLID COLOR NOTRACER WIRESWITH TRACERSHOW BOTH COLORS EXAMPLE WRISWHITEWITH RED TRACER WARNING TO REDUCETHERISKOFELECTRICSHOCK THEPOWERMUSTBEDISCONNECTEDBEFORESERVICINGBYUNPLUGGING THEMACH...

Page 67: ...CER WARNING TO REDUCETHERISKOFELECTRICSHOCK THEPOWERMUSTBEDISCONNECTEDBEFORESERVICINGBYUNPLUGGING THEMACHINEORDISCONNECTINGTHECIRCUITBREAKER CAUTION LABELALLWIRESPRIORTODISCONNECTION WHEN SERVICINGCON...

Page 68: ...TO REDUCETHERISKOFELECTRICSHOCK THEPOWERMUSTBEDISCONNECTEDBEFORESERVICINGBYUNPLUGGING THEMACHINEORDISCONNECTINGTHECIRCUITBREAKER CAUTION LABELALLWIRESPRIORTODISCONNECTION WHEN SERVICINGCONTROLS WIRING...

Page 69: ...and you may also haveother rightswhich vary from stateto state To know what your legal rightsare consult your local or stateconsumer affairsofficeor your state sAttorney General Warrantor General Ele...