20
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Tr
oubleshooting T
ips
Installation Instructions
Safety Instructions
Operating Instructions
Tr
oubleshooting T
ips
Installation Instructions
Safety Instructions
Operating Instructions
Before you call for service…
PERFORMANCE (cont’d)
POSSIBLE CAUSES
WHAT TO DO
Snags, holes, tears, rips
Pins, snaps, hooks, sharp
•
Fasten snaps, hooks, buttons and zippers.
or excessive wear
buttons, belt buckles,
•
Remove loose items like pins, objects in pockets
zippers and sharp objects
and sharp buttons.
left in pockets
•
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
•
Check bleach package instructions for proper amount.
•
Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
•
Rinse items that may have chemicals on them before
or dye, permanent wave
washing.
solution
Wrinkling
Improper sorting
•
Avoid mixing heavy items (like work clothes) with
light items (like blouses).
•
Try a fabric softener.
Overloading or
•
Load your washer so clothes have enough room
incorrect water level
to move freely with water covering all of the clothes.
Repeated washing in
•
Wash in warm or cold water.
water that is too hot
NOISE
POSSIBLE CAUSES
WHAT TO DO
Washer is noisy
Washer is uneven
•
Level the washer. See
Leveling the Washer
.
Washer load is
•
Press the
START
/PAUSE
button to stop the washer, open
unbalanced
the lid and redistribute the load evenly. Close the lid
and restart.
Washer is sitting too close
•
Pull washer away from the wall; about 4
″
is needed.
to wall (causes knocking
during cycle)
Dragging noise prior
When using the
LOAD
•
This is normal.
to water filling in
SENSING
feature, the
the tub
agitator rotates before
water fills in the tub
OTHER
POSSIBLE CAUSES
WHAT TO DO
Labels on the exterior
Occasionally the adhesive
•
Use a hair dryer set at the lowest heat setting, directing
of the washer will not
used on the labels does
the air at the label for a short amount of time. This will
peel off cleanly
not release cleanly
release the adhesive easily, without damaging the surface
of the washer.
Troubleshooting Tips
